Customers frequently describe the products as high-quality and the website as user-friendly and informative. Many reviewers highlight the helpfulness and responsiveness of the team, with several noting that customer service is excellent and goes above and beyond. While most experiences are positive, a few customers report mixed feelings regarding service improvements and specific logistical issues.
What is Trovata?
Trovata is a computer software company founded in 2016 that provides a data-driven enterprise fintech platform for cash flow analysis and automation. Headquartered in San Diego, California, the business helps organizations normalize financial data across multiple banks. It offers tools like Trovata Cash, Trovata TMS, and Bank Pro to assist businesses with liquidity management and treasury operations.
What specific products does Trovata offer for treasury management?
The company provides Trovata Cash for real-time visibility and forecasting, Trovata TMS as a complete treasury operating system, and Bank Pro for white-labeled liquidity experiences. They also offer a MultiBank Connector API for normalized connectivity across global banks and a Stablecoin solution for instant programmable liquidity.
How much does the base package of Trovata pricing cost annually?
The base package is priced at $24k/year and includes connectivity and usage for one bank access managed by experts. This plan allows up to 100 accounts, 1,000,000 transactions, and support for 10 users with roles like Admin, User, and Reader.
What are the common themes praised by reviewers about Trovata?
Multiple reviewers highlight the company's exceptional customer service, user-friendly website, and high-quality products. Users frequently mention the team's dedication to detail, responsiveness to concerns, and the overall great value for money provided by their services.
What specific areas did some reviewers identify for improvement?
Some reviewers noted that the response time of the customer support team could be improved. Additionally, a few users mentioned facing issues with the ordering process and delivery, which impacted their overall experience.
How many reviews does Trovata have on Trustburn and what is the rating distribution?
Trovata has a Trustburn rating of 4.1 out of 5 based on 10 reviews. The rating split includes several 5-star reviews, multiple 4-star reviews, and a few 3-star reviews reflecting mixed experiences.
Where is Trovata located and what is its country code?
The company is headquartered in San Diego, California, with a contact address listed in Miami, FL. Its country code is US, and it operates as a computer software company providing fintech solutions.
What technology integrations does Trovata support for financial data?
Trovata integrates with NetSuite and SuiteApp to push normalized multibank transaction data. The platform also features a Developer Portal with APIs and tools to embed, automate, and extend cash data for other business systems.
What is the process for getting started with Trovata's services?
Customers can book a demo or watch a recording to learn more about the platform. The company states that onboarding takes weeks rather than months, and they manage bank connectivity for the user to streamline the setup.
What specific features are included in the Trovata base package?
The base package includes balances exploration, transaction search across 20 properties, transaction tags, analysis tools, reports, forecasts, cash positioning, reconciliation, payments, entity management, and Trovata AI capabilities.
What is the scope of Trovata's data storage and transaction capacity?
The base package allows storing up to 1 million transactions with processing speeds in milliseconds. It also provides unlimited data storage capacity and supports connecting up to 100 accounts seamlessly.
What is the role of Trovata AI in the platform?
Trovata AI harnesses artificial intelligence to unlock cash insights using natural language. It works alongside features like workbooks for exporting custom data spreadsheets and statements for simplifying reporting and reconciliation.
What is the MultiBank Connector used for?
The MultiBank Connector provides API-driven, normalized connectivity across global banks. It delivers real-time balances and transactions into products without requiring users to build or maintain complex bank integrations.
What is the Bank Pro solution designed for?
Bank Pro is a white-labeled liquidity and cash flow experience that transforms a portal into a multibank command center. It gives clients real-time visibility, intuitive workflows, and AI-powered insights with the client's brand at the center.
What is the official website of Trovata?
The official website of Trovata is trovata.io.
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