The products from tritownboise.com are fantastic. The prices are reasonable, and the customer service is outstanding. I will continue to be a loyal customer!
Questions about Tri town boise
What is Tri town boise?
Tri Town Bicycles is a sporting goods business in Boise, Idaho, founded in 2011 by endurance coaches Antonio Gonzalez and Dominique Clifford to support the local triathlon and cycling community. They specialize in providing world-class products and services for endurance athletes, including bike fittings, rentals, and coaching. The shop operates at 1510 N 13th St, Boise, Idaho 83702, and can be reached at 208-297-7943 or via email at [email protected].
What do reviewers most often praise about this business?
Customers frequently praise the exceptional customer service, friendly and knowledgeable staff, and the high quality of the products offered. Many reviewers note that the prices are reasonable and that the service often goes above and beyond to ensure satisfaction. The business is known for its commitment to helping athletes dial in their fit and embrace endurance sports in Boise.
How can a new customer get started or place an order?
To get started, customers can browse the website at tritownboise.com to explore categories like Triathlon Bikes, Road Bikes, and Gravel Bikes. They offer bike fittings, rentals for road, MTB, and eBikes, and coaching services. For specific inquiries or purchases, users can text via a link on the site or email [email protected].
What specific products and services are available?
The business offers a wide range of products including Cervelo bikes, Vision Metron TFA EVO Basebars, and Orca wetsuits. They also provide services such as professional bike fittings, indoor trainer setups, and coaching for various disciplines. Accessories like wetsuits are currently on sale with discounts up to 50% off in-stock items.
What are the shipping rates and international payment requirements?
Shipping policies state that parts priced above $100 receive complimentary shipping within the domestic USA, while bicycles are not eligible for free shipping. International orders exclusively accept PayPal as the payment method. Bicycles are not eligible for the free shipping offer, and shipping costs for international orders are calculated on a per-item basis.
What are the terms for returns and exchanges?
Returns are accepted within 30 days for a hassle-free exchange or refund, provided the item is not purchased on sale. Certain items like used cycling/tri shorts, shoes, helmets, nutrition products, and user-altered products cannot be returned. A 10% restocking fee applies to returned bicycles that fall outside warranty or are not the fault of the business.
How does the warranty and guarantee process work?
All new merchandise comes with the complete and original manufacturer's warranty. Warranty claims must be inspected by Tri Town Bicycles or the manufacturer, and the manufacturer has the final discretion on whether to replace, repair, or deny the claim. The business does not make decisions on warranty resolutions.
What technology or platforms does the business use?
The business uses Lightspeed for its e-commerce platform, as indicated by the copyright notice on their website. They also utilize a newsletter system to send out the monthly Tri Town Times to keep customers updated on products and events.
Who are the key people behind the business?
The team includes Antonio Gonzalez, the owner and co-founder who is a professional bike fitter and multi-disciplinary coach, and Dominique Clifford, who manages sales and operations. They have a history of working with Tour De France cyclists and Olympic medalists, bringing significant industry experience to the shop.
How long has the business existed and what are its core values?
The shop has been operating since 2011, evolving from a small startup into a cornerstone of the Boise endurance sports community. They emphasize continuous improvement and breaking down challenges into simple, actionable solutions for their customers.
What areas does the business serve and what events do they support?
The business serves the Boise area and the broader Idaho region, with a focus on supporting the local triathlon and cycling scene. They host events like the Ironman 70.3 Boise Q&A session and provide resources for athletes training for these competitions.
What should a first-time customer know before visiting?
A first-time customer should know that they can schedule appointments for bike fittings and that the shop offers rentals for various bike types. It is also recommended to check the website for the latest sales, such as the current wetsuit sale, before visiting.
What is the exact address and contact information?
The business is located at 1517 1/2 N 13th St, Boise, Idaho, with a phone number of 12082977943 listed on their Trustburn profile, though the website footer lists 1510 N 13th St and 208-297-7943. They also have a Facebook profile at https://www.facebook.com/184552544922788.
What is the official website of Tri town boise?
The official website of Tri town boise is tritownboise.com.
How is Tri town boise rated on Trustburn?
On Trustburn, Tri town boise has a rating of 4.1 out of 5 based on 11 reviews.
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I have been shopping at Tri town boise for a while now, and I have always had a positive experience. Their products are top-notch, and the customer service is excellent. I highly recommend them!
I absolutely ❤️ the products from Tri town boise! The variety they offer is amazing and the quality is superb. Their customer service is also great. Highly recommend!
I am extremely happy with my purchase from Tri town boise. The products I received are of excellent quality, and the customer service was exceptional. Highly recommend!
I must say, I had a wonderful experience with Tri town boise. The staff was very friendly and provided me with all the information I needed. The products I purchased were of great quality and the prices were reasonable. Highly recommended!
I recently purchased some items from the website tritownboise.com. The products arrived on time and were exactly as described. I am satisfied with my purchase and will definitely buy from them again.
The service I received from tritownboise.com was exceptional. They went above and beyond to ensure my satisfaction. The quality of their products is top-notch, and the prices are affordable. I will definitely be a returning customer.
💯 The service at Tri town boise is top-notch. The staff is always helpful and friendly. Their products are of excellent quality and reasonably priced. I couldn't ask for more!
Tri town boise is simply the best! 👍 Their products have exceeded my expectations. I am a satisfied customer and will definitely be purchasing from them again!
Tri town boise is 🔥🔥! Their products are amazing and the customer service is 👌. I'm so happy I found them!
I am really impressed with the service provided by Tri town boise. The staff was very knowledgeable and helped me find exactly what I needed. The prices were also very reasonable. I would highly recommend them to anyone looking for quality products and excellent customer service.
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- Website
- tritownboise.com
- Phone
- 12082977943
- Address
- 1517 1/2 N 13th St
- Categories
- Sporting goods