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Average ratingGreat
4.0/ 5

Based on 9 reviews

533%
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333%
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Questions about Travelers Edge

Based on 9 reviews, listing data and website checks · updated yesterday

What is Travelers Edge?

Traveler's Edge is a home-based, full-service travel agency located at 3702 Oakridge Cir in Garland, Texas. The business has been operating since 1994 and specializes in vacation packages, cruises, and luxury travel options. They work with clients on a personal, one-on-one basis through their office, at a client's home or office, or virtually via phone, email, and Zoom.

What specific travel products and services does the agency offer?

The agency offers all-inclusive vacation packages that handle airport transfers, full-service hotels and resorts, meals, and activities. Their website features specific sections for Vacation Packages, Cruises, and Luxury destinations, allowing clients to request details by providing travel dates and the total number of travelers.

Where is the agency located and what are its operating hours?

The business operates out of Garland, Texas, and serves clients who want personalized travel planning. Their office is open Monday through Friday, though they can arrange evening appointments to accommodate schedules outside standard business hours.

Who owns the business and what are their professional qualifications?

The owner, Lu Ann Edger, holds multiple industry certifications including CTC (Certified Travel Counselor), CLIA (Cruise Lines International Association) Elite Cruise Counselor, and Certified Sandals Specialist. She has personally traveled to over 80 destinations including Mexico, Western Europe, the Galapagos, Hawaii, and New York City.

How can a customer get started or book a trip?

Clients can book services by filling out forms on the website or by contacting the agency directly via email at [email protected] or by calling the business phone number (972) 530-3649.

What do reviewers say about the agency's website and booking process?

The agency's website is described by multiple reviewers as easy to navigate, intuitive, and user-friendly, with a booking process that is consistently noted as quick, efficient, and seamless.

What are the most common positive themes in customer reviews?

Customers frequently praise the competitive and reasonable pricing, excellent customer service, and the agency's ability to go above and beyond to ensure satisfaction. Many reviewers highlight the helpfulness and responsiveness of the support team.

What is the current rating and how is it distributed?

The Trustburn rating is 4 out of 5 stars based on 9 reviews. The rating split includes four 5-star reviews, four 4-star reviews, and one 3-star review, all posted between February 2022 and July 2023.

What markets or travel styles does the agency serve?

The agency provides services in English and caters to a wide range of travel needs, from economical vacations to five-star experiences, working with clients to find specific destinations and styles.

What technology or platforms does the agency use for client interaction?

The business uses Zoom for virtual consultations and maintains a client portal for account access. Their website was created by Voyager Websites and includes a contact form that requires a name, phone, and email.

What is the agency's approach to customer service and communication?

The agency commits to offering travel services of the highest quality and works with clients in person, at their homes, or remotely to ensure they meet all travel needs.

How long has the business been operating?

The business has been in operation since 1994, making it a long-standing provider in the Garland, Texas area with over two decades of experience in the travel industry.

What are the agency's core specialties?

The agency's specialties include crafting vacation packages, arranging cruises, and securing luxury destinations, with a focus on making the entire travel planning process effortless for the client.

What are the official contact methods for the agency?

The agency's contact information is publicly listed as (972) 530-3649 and [email protected], and they encourage social interaction through their Facebook profile.

Is Travelers Edge on social media?

Travelers Edge has official profiles on Facebook.

AI-generated from reviews on this page. Verify anything important with the company directly.

Joseph Shaker
Reviews 1

I recently booked a vacation through Travelers Edge and I was very satisfied with their services. The website is easy to navigate and the booking process was quick and efficient. The prices were reasonable and the customer service was excellent. Highly recommended!

John Brain
Reviews 1

The services provided by Travelers Edge are truly exceptional. They go above and beyond to ensure customer satisfaction. The website is user-friendly and the booking process is seamless. I have used their services multiple times and have never been disappointed. Highly recommended!

Jahed Kabiri
Reviews 1

I've had a positive experience using Travelers Edge for my travel needs. The website is easy to navigate and the booking process is quick. The prices offered are competitive and the customer support team is always ready to assist. Highly recommend their services!

Steve Nuffer
Reviews 1

I recently utilized the services of Travelers Edge and I must say they exceeded my expectations. The website is easy to navigate and the booking process was quick. The prices offered were competitive without compromising on quality. I will definitely be using their services again in the future.

Mostafa Saghaeian
Reviews 1

👍 I had an amazing experience with Travelers Edge! The website is user-friendly and the booking process was a breeze. The customer support team was very helpful and responsive. I would highly recommend their services to anyone looking to make hassle-free travel arrangements.

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About Travelers Edge

Address
3702 Oakridge Cir