Transformation Counselling

Transformation Counselling is a mental health practice offering individual, couples, family, and online counselling across multiple locations in Ontario and Alberta, including Kitchener-Waterloo, Cambridge, Ottawa, and Alberta. The clinic provides specialized support for students, teens, children, veterans, first responders, and diverse cultural communities such as Indigenous people, Muslims, and South Asians. They also offer psychological and psychoeducational assessments for ADHD, autism, and OCD.

The practice has been providing services since 2016 and operates multiple offices across Ontario and Alberta. Their team includes registered social workers, registered psychotherapists, and psychotherapy students, with a total of 8 therapists and two additional staff members mentioned in recent news. They emphasize easy online booking, no waitlists, and confidential, judgment-free support as key features.

Clients can book a free 15-minute consultation to explore options or ask questions before committing to full therapy. Alternatively, they can call (519) 954-4900 to speak with a care team member who will help find the right next steps for their specific needs. The website also offers an online booking system for direct access to therapists.

Individual therapy sessions cost between $0 and $80 for psychotherapy students, $130 to $200 for registered social workers, and $130 to $200 for registered psychotherapists. Couples and family therapy sessions range from $0 to $80 for students, $170 to $200 for RSWs, and $170 to $200 for RPs. A one-time $50 new client setup fee is charged for personalized therapist matching and profile setup, which is not eligible for insurance reimbursement.

The main office is located at 22 King Street South, Units 103 and 404, Waterloo, ON N2J 1N8, with additional locations in Cambridge, Kitchener, and Ottawa. Each location operates from 8:00 a.m. to 11:00 p.m., Monday through Sunday, and provides both in-person and online therapy options.

To request a refund, clients must contact the administrative team at admin@transformationcounselling.com. Late cancellations or missed appointments are reviewed on a case-by-case basis, with potential waivers for extenuating circumstances like illness or medical emergencies. Completed therapy sessions are non-refundable, but unused sessions in prepaid packages are fully refundable after deducting the full rate of completed sessions.

The practice offers a wide range of therapeutic approaches including Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Internal Family Systems Therapy (IFS), Dialectical Behaviour Therapy (DBT), and Psychodynamic Therapy. They also specialize in EMDR therapy and sex therapy, catering to diverse client needs.

Some reviewers praise the clinic for its easy online booking system, no waitlists, and the flexibility of offering both in-person and online sessions. The team is described as experienced, qualified, and ready to support clients with challenges like depression, anxiety, or trauma.

The clinic provides specialized counselling for first responders, veterans, students, young adults, and various cultural groups including Indigenous people, Muslims, and South Asians. They also offer services tailored to LGBTQ individuals and those dealing with grief, eating disorders, and addiction.

The practice acknowledges the land on which their site is situated as traditionally used by the Haudenosaunee, Anishinaabe, and Chonnonton People. They emphasize a commitment to honouring the enduring presence and deep traditional knowledge of Indigenous communities sharing the land.

The clinic uses text messaging to communicate with clients about their services, with normal messaging rates applying. Clients can opt out of text communications by replying STOP to messages from the admin email, and can also opt out of marketing emails via unsubscribe instructions.

The practice offers a private online client portal where clients can book or change appointments, message their therapist, and share documents securely. This portal is part of the new client setup fee, which includes personalized therapist matching and secure profile setup.

The clinic provides documentation and reports starting at $25 per letter, up to $200 depending on the request, and documentation exports starting at $50 per export. Collaborative care sessions involving two clinicians are charged for both session fees unless specified otherwise.

The clinic has received positive feedback for its no-waitlist approach and flexible booking options, with multiple locations across Ontario and Alberta. They emphasize a team of experienced therapists and a commitment to providing accessible, affordable, and available mental health care.

You can reach Transformation Counselling by phone at 5199544900.