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4.1/ 5

Based on 7 reviews

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Questions about TransData

Based on 7 reviews, listing data and website checks · updated yesterday

What is TransData?

TransData is a leading manufacturer of advanced revenue and related power and energy metering products for mission-critical installations. They have been actively engaged in this field for more than 52 years and serve electric utilities and industry globally. Their headquarters are located at 2560 Tarpley Road in Carrollton, Texas, USA.

What specific products does TransData offer?

The company's MARK-V energy meter delivers utility-grade accuracy with industry-leading Ethernet, 4G cellular, and serial communications engineered for dependable SCADA, DNP3/Modbus, MV-90, and utility office connectivity. It is ANSI certified and approved at over 400 utilities for applications ranging from data centers to commercial-industrial settings.

How can I get started or order from TransData?

TransData provides rapid response technical support and offers utility demo meters along with free TEAMS training to assist customers. They also supply NEMA-enclosed Semtech/Sierra RV55 LTE cellular routers that provide secure Verizon/AT&T connectivity for field devices to public or private APN IP networks.

What makes TransData different from competitors?

The company states that their products are built for simplicity and are proudly made in Dallas, Texas. They offer retrofit switchboard case versions for Schlumberger and GE cases with digital cellular capabilities to fit specific customer needs.

What features do their optical probes include?

TransData's ABACUS A9U Optical Probes are trusted by electric utilities worldwide for secure, dependable laptop-to-meter communications. These probes are known for industry-leading security, exceptional reliability, and universal compatibility across virtually all major electric and gas meter manufacturers.

Who is the ideal customer for TransData's services?

The company serves a global client base, with more than 2000 customers in over 30 countries worldwide. This includes the top 50 largest U.S. electric utilities who rely on their products for accurate billing and system load data.

What are the business hours and contact methods?

TransData operates on a business day schedule from 8:00am to 5:00pm Central Time during weather normal hours. They can be reached at 972-418-7717 or via email at sales@transdatainc.com for factory sales inquiries.

What are the cancellation and return policies?

Customers who are not completely satisfied have the right to cancel an online store purchase within 1 day without giving any reason. The cancellation period expires after 1 day from the day on which you acquire, or a third party indicated by you, acquires physical possession of the goods.

How are refunds processed?

TransData will reimburse refunds no later than 14 days from the day on which they receive the returned goods. They will use the same means of payment as the customer used for the order, and no fees are incurred for such reimbursement.

What is the current rating and review history?

The Trustburn rating for TransData is 4.1 out of 5 from 7 reviews. The most recent review was posted on October 29, 2023, with the oldest review dating back to December 17, 2022.

What do reviewers praise about TransData?

Reviewers consistently praise TransData for their exceptional service, knowledgeable and courteous staff, and prompt responses to concerns. Many customers highlight the professionalism, expertise, and efficiency demonstrated throughout their interactions with the company.

What themes emerge from customer reviews?

Some reviewers mention that the service provided was top-notch and exceeded expectations in terms of efficiency and professionalism. Others note that the team is friendly, efficient, and resolves queries promptly, leading to highly recommended experiences.

What advanced capabilities are available in their meters?

TransData's products support real-time DNP3/Modbus SCADA Communications interfaces and include multi-port Ethernet connectivity. They also feature Fiber Optic serial connections and dual SIM 4G LTE (Verizon, AT&T) cellular under-glass for advanced capabilities.

Where is TransData located?

TransData is located at 2560 Tarpley Rd, Addison, Texas.

What is the official website of TransData?

The official website of TransData is transdatainc.com.

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About TransData

TransData is a leading supplier of advanced metering infrastructure solutions for smart grid revenue meter applications.

Address
2560 Tarpley Rd
Categories
Construction