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Total service solutions, llc

3.8· 10 reviews
Average ratingAverage
3.8/ 5

Based on 10 reviews

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Questions about Total service solutions, llc

Based on 10 reviews, listing data and website checks · updated yesterday

What is Total service solutions, llc?

Total Service Solutions, LLC is a full-service handyman business located at 332 Maplehurst Blvd in Brownlee Park, Michigan, serving Battle Creek and the surrounding area. They handle general home repairs, maintenance, everyday fixes, installs, and projects for homeowners. The company also operates Gregg Huffman Coaching, a separate life coaching practice, under the same entity.

How does the booking and coordination process work?

To get started, customers must call or text the main number (269) 964-0683 or the secondary line (269) 883-1213. Providing photos via text helps the team understand the job before scheduling. The process involves leaving a voicemail or sending a text request, after which the business coordinates the work via call or text until completion.

What are the specific text messaging terms and numbers?

The business operates on a text-messaging consent model where customers who call or text the numbers agree to receive customer care messages for scheduling and coordination. They maintain a second line, (269) 883-1213, which functions identically to the primary number for service requests and opt-in consent.

What do reviewers most frequently praise about the service?

Reviewers consistently praise the team for being prompt, professional, knowledgeable, and reliable. Common themes include the company going above and beyond to resolve issues, providing quick responses to inquiries, and ensuring customer satisfaction through efficient service delivery.

What specific service qualities do customers highlight?

Customers frequently mention that the team is friendly, skilled, and willing to go the extra mile. They also note the ability to quickly resolve issues and the high level of expertise demonstrated by the staff during repairs and maintenance tasks.

How does the business handle jobs that may not fit their scope?

The business explicitly states it will tell customers straight if a job does not fit their scope, rather than forcing a solution. This transparency is part of their approach to handling everyday fixes and maintenance needs.

What should a new customer know about communication costs and controls?

A first-time customer should know that message and data rates may apply for text communications. Additionally, customers can opt out of text messages by replying STOP, and they can get help by replying HELP to the automated system.

What unique feature does the business offer for contact?

The business distinguishes itself by offering a dedicated second line, (269) 883-1213, that reaches the same team and uses the same text messaging consent terms as the primary number.

What other services are operated by this company?

Gregg Huffman Coaching is another service operated by Total Service Solutions, LLC, running on a separate number at (269) 788-0380. It is a distinct life coaching practice with its own privacy policy and terms.

What are the common themes in customer feedback?

Reviewers have noted that the team is knowledgeable and solutions-oriented, often resolving issues in no time. Some users also mentioned being pleasantly surprised by the level of service received compared to expectations.

What are the privacy and opt-out options for customers?

The business provides a clear path for customers to opt out of text messages by replying STOP, and offers a HELP command for assistance. They also state that no mobile information is shared with third parties for marketing purposes.

Where is Total service solutions, llc located?

Total service solutions, llc is located at 332 Maplehurst Blvd, Brownlee Park, Michigan.

What is the official website of Total service solutions, llc?

The official website of Total service solutions, llc is totalservicesolutions.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Christopher Hostler
Reviews 1

I recently used the services of a company and was pleasantly surprised by the level of service I received. The team at Total service solutions, llc was quick to respond to my inquiries and provided reliable solutions to my problems. I would definitely recommend their services to others.

Matthew Sardo
Reviews 1

Total service solutions, llc provides an excellent service. I am extremely satisfied with their professionalism and efficiency. The team at Total service solutions, llc is prompt, reliable, and always goes above and beyond to meet my expectations. I highly recommend their services to anyone looking for top-notch solutions.

Amber Bartley
Reviews 1

I have been a loyal customer of Total service solutions, llc for several years now, and I have always been impressed with the level of service they provide. The team is knowledgeable, friendly, and always ready to assist. They truly go above and beyond to ensure customer satisfaction. I highly recommend their services.

cindy burns
Reviews 1

Total service solutions, llc is a highly professional company that I have been using for all my service needs. Their team is prompt, skilled, and always willing to go the extra mile to ensure customer satisfaction. I am extremely happy with their services and would highly recommend them to others.

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About Total service solutions, llc

Address
332 Maplehurst Blvd