Thomas
I recently took my vehicle in for some routine maintenance and was looking forward to a smooth experience. However, things didn't quite go as planned. The service was slower than I expected and I felt like I wasn't kept in the loop regarding the progress—or lack thereof—of my car repairs. Communication could really use some refinement. 🔧🔁
I noticed that my vehicle was returned without a thorough clean-up, which is something I've appreciated at other places. This left a bit of a sour taste, especially since I've always valued attention to detail in customer service. 🚗💨
While I recognize they specialize in higher-end models and repairs, I feel that there are areas for improvement. I'll be exploring other options for future services. 🧐