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Questions about Top to Bottom House Cleaning

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What is Top to Bottom House Cleaning?

Top to Bottom House Cleaning is a professional home cleaning service established in Wilmington, NC by Luciana Kimus in 2014. The company specializes in deep cleaning, move-in/move-out cleaning, routine housekeeping, and vacation rental cleaning to keep spaces spotless. They use eco-friendly, non-toxic products that are tough on grime but safe for pets and loved ones. The team is thorough, efficient, and dedicated to delivering a clean, fresh home every time.

Where is Top to Bottom House Cleaning located and which areas do they serve?

The business operates out of an address at 5725 Oleander Dr Unit C-5 in Wilmington, NC, and serves a wide range of nearby communities. Their service areas include Leland, Wrightsville Beach, Surf City, Southport, Myrtle Beach, Charleston, Kure Beach, Carolina Beach, Hampstead, Charlotte, and Raleigh. They also offer janitorial cleaning and construction cleaning alongside their residential services. Clients can request a free estimate to get started with their cleaning needs.

Who founded Top to Bottom House Cleaning and what is their background?

Luciana Kimus founded the company after working for fashion brands like Louis Vuitton and Armani, and managing an oil and gas company. She combined her background in fashion design and marketing with experience in various cleaning companies to create a unique solution. The business is privately-owned and operated with a mission to provide exceptional, affordable, and comprehensive cleaning services. Their approach focuses on giving every home a cleaning solution that is outstanding and tailored to the client's lifestyle.

How can I book a cleaning or contact the business?

Customers can book services by calling the main phone number at (910) 444-3810 or sending a resume to contact@toptobottomhousecleaning.com if they want to join the team. The business also provides a pick-up and drop-off laundry service as part of their handyman and home repair offerings. For those needing a free estimate, they encourage clients to call or book online directly through their website. They also offer a gift certificate option for clients looking to give cleaning services as a present.

What specific cleaning services and additional features does the company offer?

The company offers a variety of specialized cleaning types including residential cleaning, janitorial cleaning, and construction cleaning. They also provide handyman and home repair services alongside their core cleaning offerings. A unique feature is their pick-up and drop-off laundry service which adds convenience for busy clients. Additionally, they have a specific service called 'Cleaning for a Reason' that addresses unique cleaning needs.

What are the client expectations regarding presence during cleaning and satisfaction guarantees?

The business prefers that clients are not home during the cleaning process to allow the team to be more relaxed and efficient. However, they welcome clients who prefer to be present while the service is being performed. If a client is not completely satisfied with the service, they should call within 24 hours to address any issues. The team makes every effort to schedule the same member for repeat visits to ensure consistency and comfort.

What type of cleaning products does the company use?

The company uses only eco-friendly, non-toxic products that are tough on grime but safe for your home, pets, and loved ones. This approach ensures that the cleaning is effective without compromising the safety of the household environment. The products are chosen specifically to handle various types of dirt and grime while remaining gentle on surfaces. This commitment to eco-friendly solutions is a key part of their service philosophy.

What are some of the specialized cleaning scenarios the company handles?

The business offers a range of services including move-in/move-out cleaning, construction cleaning, and vacation rental cleaning. They also provide handyman and home repair services along with a pick-up and drop-off laundry service. For clients needing a free estimate, they encourage calling or booking online directly through their website. The team is dedicated to providing top-quality cleaning from top to bottom for various residential and commercial needs.

What is the official website of Top to Bottom House Cleaning?

The official website of Top to Bottom House Cleaning is toptobottomhousecleaning.com.

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About Top to Bottom House Cleaning

Top to Bottom House Cleaning provides reliable, detail-oriented cleaning services for homes and businesses in Wilmington, NC. We specialize in deep cleaning, move-in/move-out cleaning, routine housekeeping, and vacation rental cleaning to keep your space spotless. Our team is thorough, efficient, and dedicated to delivering a clean, fresh home every time. Whether you need a one-time deep clean or a regular cleaning schedule, we make it easy to maintain a tidy and welcoming space. Serving Wilmington and surrounding areas, we take pride in providing top-quality cleaning from top to bottom. Call today for a free estimate!

Address
5725 Oleander Dr Unit C-5, Wilmington, NC 28403