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Average ratingExcellent
4.5/ 5

Based on 38 reviews

571%
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What reviewers say about TOPdesk

Generated with AI from 38 reviews on Trustburn · updated 34 days ago

Customers describe TOPdesk as a sympathetic and cozy company with friendly staff, clear training, and good food, while noting that professionals remain helpful even after employees leave.
What does TOPdesk do?

TOPdesk is an independent, international provider of service management solutions based in Antwerp that helps service organizations focus on their core business by simplifying complex processes.

Are there any complaints about TOPdesk?

The critical reviewers wrote that the company unlawfully collects personal data in violation of GDPR, that the program is busy and complicated, and that requesting a demo takes exceptionally long.

AI-generated from reviews on this page. Verify anything important with the company directly.

Michel Envete
Reviews 1

This company unlawfully collects individual personal data and thereby grossly violates the GDPR, as well as its customers / buyers. The collection of personal data and ID numbers, even if they are not complete, is not allowed! Other options are not offered, so downright a BAD company and apparently not capable enough to deliver a secure IT product. So you can seriously question the qualities of their software developers.

Jasper Brookman
Reviews 1

I can't say much about the company, since I was there on a trip with my students association to play games with the employees. But just that fact and what I felt from walking ariund in the building made it clear why it's one of the best employers in the Netherlands.

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About TOPdesk

TOPdesk is an independent, international provider of service management solutions based in Antwerp. We are a proud, young, innovative organization with commitment, trust and respect for each other and our customers. We help our customers to satisfy their customers.

TOPdesk delivers user-friendly products and targeted services that bring complex service processes to the essence. This enables service organizations to better focus on their core business and supporting role.

TOPdesk was founded in 1993 as a manufacturer of service management software. Over the past twenty years, TOPdesk has turned out to be an independent, reliable company that has developed into a major, well-known player in the service management market. At that time, the company has grown into an international company with eight foreign offices and more than 500 employees.