Based on 10 reviews
Tixel is a verified fan-to-fan marketplace for tickets that operates in the entertainment industry. It verifies tickets before they are listed and caps prices to ensure fairness for buyers and sellers. The platform also empowers event organizers by providing them with more control and visibility over their ticketing experience.
Tixel offers a buyer guarantee that covers situations where a ticket does not deliver what was paid for. If this occurs, the user is always covered by the platform's protection policy.
Tixel partners directly with celebrated artists like Rüfüs Du Sol and world-class festivals such as Beyond the Valley in Australia and Boardmasters in the UK.
The platform operates in Australia, the Netherlands, New Zealand, the United States, and the United Kingdom, with a primary headquarters in Melbourne, Australia.
Tixel holds a Trustburn rating of 4 out of 5 stars based on 10 reviews. The most recent review was posted on October 12, 2023.
Reviewers frequently praise the website for being easy to navigate, user-friendly, and having a smooth checkout process. They also highlight the fair prices and the exceptional, quick, and helpful customer service.
Tixel was created in 2017 after its music-loving founders experienced a fake ticket scam that left them unable to recover their money. This experience motivated them to build a safer marketplace for spare tickets.
Users can get started by downloading the Tixel app for a quick and easy way to buy and sell tickets. They can also sign up as an event organizer to connect their events to the platform.
The platform covers a wide range of entertainment categories including concerts, festivals, sports, theatre, and comedy. Users can explore upcoming events in these categories across various cities.
Some users on Reddit recommend Tixel as a trusted reseller for events like the Adelaide movie premiere and the AFL Grand Final. Others use it to sell personal tickets for shows like Laufey in Sydney or Chris Broad in London.
A news article from August 2026 reported that hackers used AI to steal customer information in a data breach. Additionally, one Reddit post warned about a specific ticket seller named MUSAB YUSIF who was identified as a scammer.
Key features include a buyer guarantee, price capping, and ticket verification before listing. The platform also provides an inventory manager for organizers and supports flexible working arrangements for its team.
Tixel Pty Ltd holds the Australian Company Number (ACN) 625 710 581. The company operates under a flexible working approach with team members located around the world.
Tixel is located at 231 Chapel St.
You can reach Tixel by phone at 0390288658.
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Tixel exceeded my expectations! 😊 Their website is easy to use, and I had no trouble finding the tickets I wanted. The prices were fair, and the checkout process was smooth. The customer service was exceptional, providing quick and helpful responses to my queries. I will definitely be using Tixel again!
I recently used Tixel to buy tickets for an event and I'm extremely satisfied! 😁 Their website is user-friendly, and I had no issues finding the tickets I wanted. The prices were reasonable, and the checkout process was simple and secure. The customer service team was also very helpful and responsive. Highly recommended!
I had a great experience with Tixel! The website was easy to navigate and the process of buying tickets was smooth and efficient. The tickets arrived on time and I was able to attend the event hassle-free. The customer service was helpful and responded quickly to my inquiries. Overall, I would highly recommend Tixel to anyone in need of ticketing services.
Tixel is amazing! 🎉 Their website is user-friendly, and I had no trouble finding the tickets I wanted. The prices were reasonable, and the checkout process was simple. The customer service team was super helpful and responded promptly to my queries. I will definitely use Tixel for all my future ticket purchases. 👍
Purchased tickets from this website recently and was pleasantly surprised by their service. The ticket prices were fair and it was easy to find what I was looking for. The checkout process was quick and secure. Will definitely consider using again for future ticket purchases.
Tixel is the best ticketing platform I've ever used! 😍 Their website is a joy to navigate, and finding tickets is always a breeze. The prices are reasonable and the checkout process is quick and simple. The customer service team is always helpful and responsive. I highly recommend Tixel to everyone!
I had a decent experience with this ticketing website. The UI is intuitive, and it was easy to find the tickets I wanted. The prices were fair, and the checkout process was smooth. The customer service team was responsive and helpful. Overall, I had a satisfactory experience with Tixel.
Just bought tickets from this platform and everything went smoothly. The website design is clean and easy to use, and finding the tickets I wanted was a breeze. The process of buying tickets was quick and secure. Appreciate the great service!
Tixel is an excellent ticketing platform! 🌟 I had a seamless experience from start to finish. Their website is easy to navigate, and the ticket prices are competitive. The checkout process is quick and secure. The customer service team is prompt and helpful. I highly recommend Tixel!
I recently purchased tickets from Tixel and had a really positive experience. The website was easy to navigate and the ticket prices were fair. I had a question and their customer service team was quick to respond and provide assistance. I would definitely recommend Tixel to others looking for a reliable ticketing service.
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Tixel is a verified fan-to-fan marketplace for tickets and it’s saving music fans from despair around the world. Tixel verifies tickets before they’re listed and caps prices so it’s fair for everyone – whether you’re buying or selling.
Tixel also empowers event organisers by giving them more control and visibility over their ticketing experience.