Tiscali S.P.A.

1.7 · 59 reviews
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B
Bruno Mura
Reviews 1
2020-09-25 11:16

Bad customer service, as a bad manager. Requests f...

Bad customer service, as a bad manager. Requests for payment of unpaid invoices. constant disruptions regarding the internet. As a Sardinian .... I hope he can improve or otherwise it would be better if they gave themselves to horse racing!

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Giuseppe Paiano
Reviews 1
2020-09-13 20:22

Customer service from crap, yesterday 25 minutes. ...

Customer service from crap, yesterday 25 minutes. Then after two hours another 26 minutes. Today 35 minutes of waiting, then the conversation stops. Truly bad. I have the adsl at home and it goes and it does not go. I was hoping they were different.

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E
Elia Di Marco
Reviews 1
2020-08-27 03:00

Actually passed from 4 months to another operator,...

Actually passed from 4 months to another operator, I was paying the third undue bill. If I didn't notice how much they kept on making me pay thanks to the RID still active? After 20 'on the phone, the operator "valentina" dismisses me simply by saying that he reactivates the practice of withdrawal o...

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M
Mattia
Reviews 1
2020-07-21 21:07

Giving him "incompetent" would compliment them.

Giving him "incompetent" would compliment them.
After years with this manager, the real problems of Tiscali have arisen out of the first problems encountered in the line.
Seriousness equal to 0 with totally useless customer service and / or assistance.

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S
Stefano Capasso
Reviews 1
2020-07-21 04:42

I'm not even able to do an activation. Customer se...

I'm not even able to do an activation. Customer service run by rude (after endless waiting, they pick up the phone after putting you back on hold), incompetent and liars. If you want to go crazy, choose tiscali. I await activation from 68 (sixty-eight) DAYS.

Totals incapable and LADRI.

ABSOLUT...

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S
Sergio Ramos
Reviews 1
2020-06-28 07:02

bad

bad
Assistance inexistent rude and incompetent, leave you without phone and internet without giving you any kind of explanation and there is no way to talk to us. In particular I point out the rudeness and arrogance of Marcella. No more tiscali. Do not be tempted by low rates, you will pay dear ...

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Elena De Cortes
Reviews 1
2020-06-04 13:39

Bad. Last November I deactivated the service after...

Bad. Last November I deactivated the service after years: obviously in addition to the legitimate warning, they pull out as soon as they receive the warning, but they round up when it comes to calculating how much is still due. At the end of January they charge the bill as usual, I call in February ...

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Letame Espianto
Reviews 1
2020-06-04 10:10

The problem is in assisting customers: the only th...

The problem is in assisting customers: the only thing is to send them a registered letter.
Calling them by lines is not expensive!
Why didn't they install any telephone line for themselves ?! Can a phone company not expose a decent phone number ?!
Their web-based dialogue module - they have also ...

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S
Stefano Scoppa
Reviews 1
2020-05-18 04:53

It's always me, I update you on the service alread...

It's always me, I update you on the service already judged to be bad, maybe it's still too little to say bad. I will briefly summarize my story.
I made a contract with Tiscali, dated April 19th, I received the modem 11 days later on April 30th. The service did not work (neither phone nor internet i...

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F
Francesco Casu
Reviews 1
2020-05-06 04:39

I made the transition from ADSL to fiber optic in ...

I made the transition from ADSL to fiber optic in November and it was the beginning of a nightmare. Initially, it took them over two weeks to resolve the problem. Then, continuous disservices. I make the signal to 130 and this is lost on the street. Call to find out where they are, and there is no r...

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A
Affrontiamo Tutto
Reviews 1
2020-05-05 16:45

Worse than the worst I kept blocking the practice ...

Worse than the worst I kept blocking the practice of switching to Vodafone by saying decommissioning line when I paid the usual two-month period upfront. stay away they are clowns and customer service is non-existent, I thank Vodafone who assumed all costs were not screwed

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R
roberto roberto
Reviews 1
2020-04-22 15:37

Arrogance, presumption, haughtiness and so on and ...

Arrogance, presumption, haughtiness and so on and so forth. This summarizes my opinion of their customer service. After having benefited from a mediocre service for a good six years and consequently having paid their remuneration indirectly, you seem to be interacting with the Marquis del Grillo ......

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A
Abendroete 70
Reviews 1
2020-04-16 04:56

Bad Service 130; totally incapable and unprofessio...

Bad Service 130; totally incapable and unprofessional staff; automatic service totally useless; MyTiscali account with options that are of no use; email accounts with aggressive advertising; obligation to purchase a product instead of the desired one; etc ... etc ... in a nutshell sucks !!!

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C
Cobtree Vacation Rental Homes Resort
Reviews 1
2020-03-15 17:20

Whatever you do, do not subscribe to a telephone s...

Whatever you do, do not subscribe to a telephone service with @TiscaliServizi Tiscali or their @TIM_Official subcontractors in Italy. Their customer service is terribly bad and they do not show up for appointments made.

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M
Mau Ry
Reviews 1
2020-03-14 15:20

I am following the bad experience of other users. ...

I am following the bad experience of other users. If I were the CEO of this company, I would be ashamed as a thief to read all these negative reviews. ADSL line 20 mega practically goes to 2 mega in download and 0.08 in upload, blockbuster. Customer support manages to be even worse than their line. ...

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R
Riccardo Lisci
Reviews 1
2020-02-28 08:13

Technical assistance non-existent, helpless and in...

Technical assistance non-existent, helpless and incompetent. Generalized problems throughout Italy and their answer was: "turn the modem off and on again.". Luckily the assistance is "TECHNICAL", I don't want to know what regular assistance is like.

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S
stefano scoppa
Reviews 1
2020-02-17 09:09

Customer Service AWFUL !!!!! Careful, they activat...

Customer Service AWFUL !!!!! Careful, they activate you commercially, but then before the service works, they make you go through hell !! I have been commercially activated on April 19, it is on May 14 and the line still does not work ....... judge for yourself.

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Giovanni Sulis
Reviews 1
2020-02-05 20:40

I went from telecom to tiscali for convenience, an...

I went from telecom to tiscali for convenience, and so it was, a pity that communicating with you is a business, I have problems with the landline that does not work, I tried several times to contact you, but the wait is exhausting.

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