Thunder Road Motorcycles

4.6 · 357 reviews
thunderroad.co.uk Write a review
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Jez Jewell
Reviews 1
2020-12-28 03:39

I bought my second bike last week from Thunderroad...

I bought my second bike last week from Thunderroad Bridgend, took it back to have a Satnav fitted and heated grips. The sales advisor Chris was excellent and I was really pleased with the deal.

I had to return the bike for an issue with the front brakes, it was sorted quickly and effectively. Em...

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Scott Jones
Reviews 1
2020-12-19 08:00

This is the first time I've used Thunder Road afte...

This is the first time I've used Thunder Road after a recommendation from a friend. All I can say is what a service! Not only did they service the bike really quickly, the staff were incredibly friendly and helpful too, as well as there being a great cafe to wait in with a stunning view of Bridgend....

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Amanda Frankland
Reviews 1
2020-12-16 13:39

I just wanted to say thank you to one of your sale...

I just wanted to say thank you to one of your sales team who helped me out with my bike on the way back from a Rally. He managed to sort the clutch out for me so I could get back to Wrexham. Definitely went over and above. If you were More

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James Stotty
Reviews 1
2020-12-07 23:44

This place charges you for things they haven t eve...

This place charges you for things they haven t even done on your motorbike. Only ever went there once because I was so disgusted with my first motorbike service. Found a place in treorchy Called Baz bikes that I could not recommend highly enough. Ask around and I m sure you will never go to Thunder...

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Ian Horton
Reviews 1
2020-12-07 05:19

Superb staff - very professional sincere organisat...

Superb staff - very professional sincere organisation - seem to really care about the customer. Great range of accessories bought a BMW F650GS last year from them - spare key didn't fit. New one arrived in days no quibble. Great bike - it's very rare nowadays to deal with a retail business with a fa...

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Iain Ian
Reviews 1
2020-12-01 21:50

I recently bought a bike from Thunder Road after s...

I recently bought a bike from Thunder Road after seeing it advertise on eBay.
I was given a very fair P/X price and once I visited the dealership a few days later I was blown away by the amount of genuine passion regarding motorcycles. (Travelled from Reading, Berkshire)
I felt that Chris W conduc...

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Peter Bagley
Reviews 1
2020-11-23 05:38

Had a really good experience buying a bike from th...

Had a really good experience buying a bike from this dealer. Found the bike on Autotrader and rang in to briefly discuss. Sam answered all my questions over the phone, even going to look physically at the bike whilst we were talking.
I travelled across to the dealership where I was made very welcom...

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Roy Treweeks
Reviews 1
2020-11-18 16:09

A good experience for motorcycle servicing etc. Af...

A good experience for motorcycle servicing etc. After using another Bridgend based bike service centre with my previous machine who were an absolute nightmare. Thunder Road are a pleasure to use.
05/06/18 just had my GSX back after a few days at Thunderoad.
Early this year I had spine surgery whic...

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Janice Anderson
Reviews 1
2020-11-11 20:23

From when you enter the door to when you leave the...

From when you enter the door to when you leave the staff are so friendly and helpful. The aftercare when you purchase a bike is amazing. Been going there a while and have no complaints with Bridgend shop. The canteen food is beautiful.

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Barrie Avery
Reviews 1
2020-11-04 13:35

Following a recent SMIDSY incident resulting in mi...

Following a recent SMIDSY incident resulting in minor damage to my bike Thunder Road were prompt in dealing with estimates and repairs whilst my insurers dithered and delayed. They also resolved a wiring problem with my SatNav incidentally to carrying out the repairs.
Thanks Martin and your mechan...

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Thetruthisouthere eli
Reviews 1
2020-11-03 10:45

Nice guys ordered a part they were supposed to tex...

Nice guys ordered a part they were supposed to text or email when part for my bike turned up did not.
I had to chase them got to bridgend to be told it's in Newport really .but very polite just wish I had been told when it had turned up and where it actually was

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Ian Jordan
Reviews 1
2020-11-02 04:00

I had my GSXR 750 LO front brakes and master cylin...

I had my GSXR 750 LO front brakes and master cylinder upgraded at Thunder Road recently and while doing so got a HEL "carbo-look" set of braided hoses fitted to the front with a fantastic special offer that Gavin mentioned to me whist in the shop.

The service I experienced was 5 star, with the wh...

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Rob B
Reviews 1
2020-11-01 10:19

Always a warm welcome here and the staff go out of...

Always a warm welcome here and the staff go out of their way to help with anything bike related, huge stock of used bikes and keenly priced.
(edit) **** I've upped my star rating because every time I visit I feel comfortable viewing bikes without salesman jumping on me .... I'm looking to buy in th...

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Stephen Denner
Reviews 1
2020-10-24 06:03

Bought 2two motorcycles from here and haven't real...

Bought 2two motorcycles from here and haven't really had an issue. My only issue is I've been trying to part ex an old 125 however after every call I make no one has ever got back to me. Workshop is fantastic, if something is urgent they will get you seen to in no time.

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Nathan S
Reviews 1
2020-10-22 08:42

There's a great team all round at Thunder Road Bri...

There's a great team all round at Thunder Road Bridgend - sales, servicing, parts etc. I've bought a bike, my partner has bought a bike there and I've been taken my motorbikes for servicing there over the last 5 years without any issue!

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Kester Escandon
Reviews 1
2020-10-17 09:52

I recently bought a motorcycle from thunder road a...

I recently bought a motorcycle from thunder road at the Bridgend branch and traded in my old bike.
I spoke to Chris Watkinson at Bridgend he was very helpful and polite and I was able to complete my purchase over the phone as I live in Norwich a long way away.The service I received was exceptional...

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Rosie Ryl
Reviews 1
2020-10-04 17:11

First of all breakfast in the upstairs cafe is ama...

First of all breakfast in the upstairs cafe is amazing ... we ride down as often as we can for a breakfast !!! Great selection of clothing and bikes as well bought my 600 rr from here as well!!! . Service department is also great and very helpful.

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Chris Cope
Reviews 1
2020-09-25 21:01

UPDATE: Thunder Road got in touch with me personal...

UPDATE: Thunder Road got in touch with me personally in light of this review to apologise for the experience I had, and invited me to give them another try. You have to admit that taking the time to contact me was good customer service. I eventually went in on a weekday, so it wouldn't be too busy, ...

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Peter Jackson
Reviews 1
2020-09-25 07:59

have been a customer of Thunder Road for a few yea...

have been a customer of Thunder Road for a few years and always have found the staff friendly and helpful, good cafe upstairs, excellent stock of clothing and accessories,and of course motorcycles, no pushy sales people, generally a comfortable experience whenever the store is visited, would highly ...

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Ryan Powell
Reviews 1
2020-09-24 01:47

Initially visited yesterday with intentions to try...

Initially visited yesterday with intentions to try on some helmets, I was a little disappointed with the lack of availability in larger sizes, there being only 2 XL's "on the shelf"

The salesman in clothing came across as ignorant, not responding to me when I said hello up on arriving, and also s...

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Bestwasbest7
Reviews 1
2020-09-23 22:36

I can't recommend this company high enough as they...

I can't recommend this company high enough as they are very professional and a pleasure to do business with.

I bought my bike here 3 yrs ago which they delivered to my house and the whole experience was first class.

I have dealt with them ever since from buying parts, clothing and also servici...

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