Thompson scale company

Thompson Scale Company is a Houston-based manufacturer of checkweighing systems, packaging machinery controls, and custom production scales. They have been operating for over 45 years and ship their products to clients throughout North and Central America. The company focuses on helping customers improve their processes across various industries.

The business is located at 9000 Jameel, #190 in Houston, Texas, and can be reached by phone at +17139329071 or +17139329379. They offer a wide range of products including checkweighers, rejecters & sorters, and filler controls. Their website, thompsonscale.com, provides product information and frequently asked questions.

Customers frequently praise the exceptional quality and accuracy of the scales, noting they are very reliable and durable. Many reviewers highlight the outstanding and friendly customer service, with issues being resolved quickly and efficiently. The company is described as trustworthy and helpful in providing necessary information.

Their product line includes remote displays and stack lights available in 3 or 5-zone assemblies. They also offer analog output cards and industrial protocol converters as accessories. Data logging options range from physical devices to robust software capable of handling live readings from up to 10 scales.

The company provides reject and sorting solutions using a wide range of pneumatically operated devices. These devices are designed for rejecting, diverting, and sorting packages efficiently. They also manufacture universal filler controls that integrate fully with fill-by-weight packaging machinery.

For those new to the company, it is important to know they have over 45 years of experience. They emphasize building a solid reputation through excellent customer service and solving special application problems. The website is noted for being easy to navigate and providing all necessary information.

The company's FAQ section addresses specific technical issues such as fillers not starting when a switch is actuated. They provide troubleshooting steps, including checking the 'Run Filler' mode and verifying input continuity. They also mention that the 4693 & 5297 fill controls do not allow filling in any other menu or screen as a safety factor.

Reviewers mention that the checkout process on their website is smooth and the ordering process is seamless. The website is described as user-friendly, making it easy to find the right scale for specific needs. Customers appreciate the promptness in providing information when they have questions.

The company has been in business for over 45 years, establishing a solid reputation. They serve clients across North and Central America. Their website includes sections for company history, news, and videos to provide comprehensive information.

The Trustburn listing shows a 4.1 out of 5 rating from 8 reviews. The reviews are spread across various dates, with the most recent in late 2023. The rating split reflects a strong positive sentiment with mostly 5-star and 4-star ratings.

The company's website frequently mentions their 45+ years of experience as a key differentiator. They emphasize their goal to help customers improve processes regardless of the industry. They also highlight their ability to solve special application problems for clients.

The official website of Thompson scale company is thompsonscale.com.