Based on 11 reviews
Pivot is a full in-house Shopify Plus agency based in Mission Viejo, CA, that specializes in platform migrations, new site builds, and retained services for DTC and B2B brands. Their development team uses Shopify Liquid code and the Polaris framework to create performant online shopping experiences. They offer a flat-rate retained services model that includes a dedicated account manager, technical support, design, and ongoing strategic guidance.
The business accepts project budgets ranging from less than $50k to greater than $1 million, and they serve clients with estimated annual revenues from under $1 million up to over $1 billion. They specifically target Direct-to-Consumer and B2B brands looking to amplify their brand value through industry-recognized Shopify Plus ecommerce solutions.
Their development team explicitly states they know Shopify Liquid code and the Polaris framework like no other agency. They prioritize writing code with keen attention to detail to ensure the most performant online shopping experience tailored to each client's unique needs.
Pivot emphasizes a mobile-first, clear, and simple UI that provides an engaging experience for both new users and repeat customers. They believe brand advocacy must translate into a stunning online shopping experience that supports customer retention.
The company operates as an extension of their clients' teams through retained services, maintaining an ongoing relationship to ensure continued success. This model provides clients with access to a dedicated account manager and technical support for a simple flat rate.
Pivot's team is described as highly professional, efficient, and dedicated to delivering top-notch results. Reviewers frequently praise their exceptional service, high-quality results, and the seamless experience they provide during collaboration.
As of the latest data, Pivot holds a Trustburn rating of 4.3 out of 5 from 11 reviews. The feedback includes a mix of 5-star, 4-star, and 3-star ratings, with all comments dating back to between December 2022 and October 2023.
Clients have expressed satisfaction with Pivot's professionalism and expertise, noting that the team is truly amazing and provides outstanding service. Some reviewers highlighted that the team exceeded expectations and delivered high-quality results consistently.
To get started, interested parties are encouraged to drop a line via the contact form on their website to chat about working together. They accept inquiries for various project scopes, including migrations, builds, and ongoing retained services.
Pivot is located at 27762 Vista Del Lago, Suite A-7 in Mission Viejo, CA, and can be reached via the email address hello@pivotmade.com. They also list their location as IGINX Mission Viejo CA in their footer.
The company lists a wide range of high-profile clients including Princess Polly, KUIU, Culture Kings, Urbanstems, Hydrafacial, Magnaflow, Vici, Heath Ceramics, Pelagic, HydroPeptide, Los Sundays, Tequilla, Vegamour, Made by Nacho, K18, mnml, ViX, Paula Hermanny, Method, Race Wheels, Celluma, and more.
The official website of Pivot is thinkpivot.io.
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Recently collaborated with a company and I'm completely blown away by their service. They are highly professional, efficient, and deliver exceptional results. I am extremely satisfied with their work and would highly recommend them to others!
Just had an amazing experience with a company called Pivot! Their team is incredible and they provided me with excellent service. I am beyond satisfied with the results. Highly recommend their services!
I recently had the opportunity to work with Pivot and I must say, their team is truly amazing. They provided us with exceptional service and delivered high-quality results. The level of professionalism and expertise they possess is truly commendable. I would highly recommend Pivot to anyone looking for top-notch services. Keep up the great work!
I recently had the pleasure of collaborating with the team at Pivot and I must say, their professionalism and expertise are truly impressive. They delivered exceptional results and provided me with a seamless experience. I can't thank them enough for their outstanding service. Highly recommended!
Working with Pivot has been an absolute pleasure. Their team is friendly, professional, and highly efficient. They provided me with exceptional service and delivered outstanding results. I would highly recommend their services to anyone in need. Keep up the amazing work!
I recently had the opportunity to work with Pivot and I must say, their team is truly amazing. They provided me with outstanding service and exceeded my expectations. I am extremely happy with the results and I can't thank them enough. Highly recommended!
Had a fantastic experience with Pivot! Their team is incredibly skilled and talented. They provided me with excellent service and delivered amazing results. I couldn't be happier with their work. Highly recommend giving them a try!
Had such an amazing experience with Pivot! Their team is absolutely incredible 👍. They provided me with excellent service and delivered outstanding results. I can't recommend them enough! 🙌
I recently had the pleasure of working with Pivot and I must say, their team is outstanding. They provided me with exceptional service and delivered outstanding results. I am extremely impressed and would highly recommend their services to anyone in need. Keep up the great work!
Recently worked with a company and they surpassed my expectations. Their team is highly skilled and dedicated to delivering top-notch results. I am extremely satisfied with their services and would definitely recommend them to others.
I had a great experience with a company called Pivot. Their team is fantastic and they provided me with excellent service. I am very happy with the results. I would highly recommend their services to others. They are truly top-notch!
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