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Innovative Product Achievements

4.0· 10 reviews
Average ratingGreat
4.0/ 5

Based on 10 reviews

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330%
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Based on 10 reviews, listing data and website checks · updated yesterday

What is Innovative Product Achievements?

Innovative Product Achievements, LLC designs, engineers, assembles, installs, and services automated scrub systems. They are the leading manufacturer of linen, scrub, and specialty uniform management solutions, partnering with hospitals, laundries, government facilities like VA and DOD, and other industries to improve efficiencies and reduce infection risks.

What specific products or services does IPA provide?

The company offers a suite of products including alEx® for secure, fully covered linen, vendEx® for vendor compliance and hospital laundered scrubs, clariFy® software for real-time inventory monitoring, scrubEx® for secure dispensing, and coverCare™ for preventative maintenance protection plans.

How does the clariFy® software help manage inventory?

The clariFy® linen management software provides real-time access to scrub and linen utilization data, allowing staff to proactively monitor inventory levels anytime, anywhere through a web-based system.

How does the alEx® system improve linen management?

The alEx® system eliminates unauthorized users to drive down replacement and processing costs, while automatically sending restocking alerts to linen management staff when attention is needed.

How does the vendEx® solution support infection prevention?

The vendEx® solution is designed to drive vendor compliance and reduce costs by providing authorized vendors with hospital laundered scrubs from a secure scrub dispensing machine.

What is the coverCare™ program?

The coverCare™ program is a comprehensive service and preventative maintenance protection plan offered with all IPA products to optimize the service experience and ensure the investment is protected.

How long has the company existed and how widely is it used?

The company has over 25 years of experience and more than 900,000 healthcare professionals use their technology daily across over 1,000 installations.

How can I contact Innovative Product Achievements?

The main phone number for general inquiries and sales is (770) 814-6060, while the dedicated service line is (888) 200-4797. The corporate address is 3059 Premiere Parkway Suite 200, Duluth, GA 30097.

What do reviewers say about the products and service?

Some reviewers on Trustburn praise the high quality of products, user-friendly website, and helpful customer service, while others note that prices are a bit high compared to similar companies.

What are the common complaints from reviewers?

Some reviewers mention that the customer service could have been more responsive and that there were occasional issues with the shipping process causing delays.

What is the current rating and how recent are the reviews?

The Trustburn rating is 4 out of 5 from 10 reviews, with the most recent review dated October 5, 2023, and the oldest dated December 16, 2022.

How can a first-time customer get started with IPA?

The company offers a free on-site consultation by one of their professionals to help re-engineer scrub and linen management programs to reduce costs and improve service.

What are the specific benefits for laundries and government facilities?

The IPA suite allows laundries to build a world-class scrub rental program with IPA's distribution solution suite, and they have a proven record of helping VA and DOD facilities.

What are the key features of the automated scrub machines?

The website states that the secure, advanced machines provide authorized staff with clean scrubs in less than 5 seconds, and the linen management staff gain real-time insight into dispenser/receiver fill percentages.

What is the official website of Innovative Product Achievements?

The official website of Innovative Product Achievements is thinkipa.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Josh Hunter
Reviews 1

I recently purchased some products from a company called Innovative Product Achievements. The quality of the products was great and they arrived on time. I was impressed with the variety of items available on their website. The only downside was the high prices. Overall, I had a good shopping experience.

Duane Clark
Reviews 1

I had an average experience with Innovative Product Achievements. The customer service was decent but could have been better. The website was easy to navigate and the products were displayed nicely. However, there were some issues with the shipping process which caused delays. Overall, it was an okay experience.

Lois Ortiz
Reviews 1

I found the process of ordering from Innovative Product Achievements to be easy and straightforward. The website was intuitive and the products were displayed well. The customer service team was helpful and resolved my query promptly. Overall, I had a positive experience.

Larry Bruning
Reviews 1

The products I purchased from Innovative Product Achievements were of great quality and arrived on time. The website was user-friendly and I had no issues navigating through it. The customer service team was polite and helpful. I would definitely recommend this company.

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About Innovative Product Achievements

Innovative Product Achievements, LLC designs, engineers, assembles, installs, and services automated scrub.