The Smart Fix Handyman

The Smart Fix Handyman is a family-owned company founded in 2023 by Chance O'Shel and Alex Richardson that provides residential and commercial repair, installations, and remodeling services. They specialize in drywall repair, interior and exterior painting, flooring, tile work, fence and deck repairs, light plumbing and electrical, TV mounting, furniture assembly, and bathroom and kitchen remodels. Unlike many competitors, every technician on their team is a W-2 employee who has been trained, background-checked, and insured, rather than a subcontractor.

To get started, customers can request a price by tapping the closest match to their repair needs on the website or by calling or texting the team at 817-310-8511. After submitting the request, a Smart Fix pro will call back within 30 minutes during business hours to review the work and provide a price. They also offer a free phone or photo assessment, and an in-person Smart Scan assessment costs $95.

The company currently operates three office locations: a Fort Worth office at 421 E Wishbone Ln, Haslet, TX 76052; a Dallas office at 10935 Estate Lane, Suite E309, Dallas, TX 75238; and a Greater Houston office at 24900 Pitkin Rd, Suite 195, Spring, TX 77386. They serve a wide range of cities including Frisco, McKinney, Plano, and Irving, among many others in the Dallas-Fort Worth and Houston areas.

The company states that all work is backed by a one-year labor guarantee. They also offer a free phone or photo assessment to discuss project details before booking. For gutter services specifically, they provide a Smart Scan in-person assessment for $95 to determine the scope of repairs needed.

Pricing varies by city and repair type, but the company states their hourly rate is $145 with a $170 repair minimum. For example, TV mounting in Dallas has a median price of $210, while gutter cleaning and repair typically ranges from $300 to $600. The median job price across Dallas-Fort Worth is $350, with 61% of jobs costing less than $500.

The process begins with a customer selecting a repair category like drywall, doors, or fixtures on the website. They then provide a job ZIP code and preferred timeframe, followed by optional photos. A pro calls within 30 minutes during business hours to review the request and give a price before any work begins.

Customers can contact the business by calling or texting 817-310-8511, which is listed on the main website and the pricing page. The website also allows users to submit requests online and consent to receive marketing and promotional text messages, with a frequency of up to 8 messages per month.

The company emphasizes that they are a family operation rather than a franchise, ensuring consistent quality control and accountability. Chance O'Shel, the founder, grew up on DFW job sites with his father, a top-rated home builder, which informs their focus on craftsmanship and avoiding shortcuts.

One common theme among positive reviews is the reliability and professionalism of the technicians, such as Cade, who often go above and beyond by completing additional projects after the initial job. Some reviewers noted that they were stood up by other companies but found The Smart Fix to be prompt and thorough.

The business offers a variety of services including gutter cleaning, leak and sag repair, and gutter guard installation. They also handle exterior repairs like siding repair and gate rebuilding, as well as interior tasks like door repair and lock alignment.

The company states they are expanding their service area constantly and will confirm availability for neighborhoods not explicitly listed. They serve both homeowners and businesses across North Texas and Greater Houston, with a focus on providing uniformed, W-2 employees.

The website features a pricing guide that breaks down costs by city and repair type, such as showing the median price for TV mounting in Dallas. It also includes a blog and resource guide with handyman tips and best-of lists to help customers understand their repair needs.

The Smart Fix Handyman was founded in 2023 by Chance O'Shel and Alex Richardson, making it a relatively new company in the industry. They have built their systems and processes to ensure that every technician focuses on the work while the customer focuses on their life.

The Smart Fix Handyman has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

The Smart Fix Handyman has official profiles on Facebook, Instagram, Youtube.