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What reviewers say about Thena
Customers have very little to say given only one review is on file, and that reviewer expressed dissatisfaction, describing the experience as not what they expected.
What are the most common complaints about Thena?
The single review on file is a 1-star rating, and based on that limited data the most common complaint is general disappointment with the experience, though the exact nature isn't specified beyond the reviewer saying it was not what they expected.
AI-generated from reviews on this page. Verify anything important with the company directly.
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Thena is a B2B customer support platform offered by Pivoting Owl Inc. It provides tools for managing support across channels including email, Slack, live chat, web forms, MS Teams, and Discord. The platform includes ticketing features such as team boards, routing, SLAs, working hours, auto-responders, CSAT surveys, and a customer portal. It also incorporates AI-driven capabilities, including AI agents, AI chat, and an AI co-pilot, along with integrations with tools like HubSpot, Salesforce, Jira, and Linear. The company is based in San Francisco, California.
- Website
- thena.ai
- Phone
- 05108365463