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The food factory

3.9Β· 11 reviews
Average ratingAverage
3.9/ 5

Based on 11 reviews

527%
436%
336%
20%
10%
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Questions about The food factory

Based on 11 reviews, listing data and website checks Β· updated yesterday

What is The food factory?

The Food Factory is the natural development of the original James Caterers Ltd business, founded in 1989 by James Barbara. It operates as a large-scale catering and manufacturing company with 6,500+ employees and 17 brands, serving sectors like healthcare, airlines, and retail. The company claims to have a proven track record of success since its inception, transforming from a one-man home-based operation into one of the largest catering companies on the island.

What specific products or services does The Food Factory offer?

The company provides outside catering private labelling, manufacturing of high-quality products, and operates in B2B spheres for large retailers and distributors. They also manage healthcare catering, inflight catering, and institutional management, with a daily capacity of preparing 48,500 meals.

How can customers order from The Food Factory?

Customers can place orders through the company's user-friendly website at thefoodfactory.com.mt. The ordering process is described as simple and smooth by reviewers, allowing users to browse options and complete purchases online before delivery.

What do reviewers consistently praise about The Food Factory?

Multiple reviewers highlight the delicious quality and rich flavors of the food, noting it is absolutely delicious and unmatched. They also frequently commend the user-friendly website, simple ordering process, and prompt, on-time deliveries that arrive well-packaged.

How recent are the reviews and what is the rating split?

The Trustburn listing shows 11 reviews, with the most recent posted on November 1, 2023. The rating distribution includes several 5-star and 4-star reviews, but also multiple 3-star ratings, resulting in an overall average of 3.9 out of 5.

What makes The Food Factory different from competitors according to its own words?

The company claims to set a standard of excellence and creativity that has attracted awareness in Maltese gastronomic culture abroad. They emphasize continuous investment in state-of-the-art equipment and optimised production processes to compete for international business.

What should a first-time customer know about ordering?

First-time customers should note that the website is user-friendly and the ordering process is simple. They can expect prompt delivery if they follow the standard ordering flow, as indicated by multiple positive reviews from 2023.

What is the size and reach of The Food Factory?

The company employs more than 4,000 people and operates across 10 countries with 17 brands. They have a turnover of over €245,000,000 and manage a portfolio that includes manufacturing, retail, trading, and healthcare services.

How can customers contact The Food Factory?

Customers can reach the business via the phone number +356 2567 6500 or the email address info@thefoodfactory.com.mt. The website also provides a contact form for leaving messages.

What is the official website of The food factory?

The official website of The food factory is thefoodfactory.com.mt.

AI-generated from reviews on this page. Verify anything important with the company directly.

Mayra
Reviews 1

I recently ordered from The Food Factory and I must say, I was blown away by the quality of their food and service. The website was user-friendly and the ordering process was simple. The delivery arrived on time and the food was absolutely delicious. I highly recommend this company!

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About The food factory