I bought an inflatable kayak from their website and I'm really happy with my purchase. The kayak is of great quality and it's very durable. I've used it several times already and it hasn't disappointed me. The customer service was also excellent. They were very helpful and answered all my questions promptly. I would definitely recommend this company to anyone looking for a reliable inflatable kayak.
Questions about The Boat People Inflatable Kayak Raft Specialists
What is The Boat People Inflatable Kayak Raft Specialists?
The Boat People Inflatable Kayak & Raft Specialists is a business located at 101 Brookside Place, Danville, California, US, 94526, that has been in the whitewater inflatable kayak and river raft business for 39 to 40 years. They specialize in selling inflatable kayaks, catarafts, rafts, and related paddling gear such as PFDs, lifejackets, paddles, pumps, dry bags, helmets, and rescue ropes. The company carries brands including AIRE, RMR Rocky Mountain Rafts, MAXXON, NRS, Innova, MTI, Sawyer, and Ortlieb, and they also offer rental services for river rafts and inflatable kayaks.
What do recent reviewers say about the products and service?
Customers who have purchased inflatable kayaks from the company report being very satisfied with the quality and durability of the products. Reviewers frequently mention that the kayaks perform exceptionally well on the water and are incredibly easy to set up and use. Many customers also praise the excellent customer service, noting that the staff is friendly, knowledgeable, and responds promptly to questions and concerns.
What are the shipping terms and costs for different locations?
The business offers free UPS ground shipping for many AIRE, Tributary, and Rocky Mountain models when the order total is over $800, but this free shipping applies only to the lower 48 States. For customers in Alaska or Hawaii, the company will apply 5% of the boat's retail price toward UPS shipping costs instead. If a raft is too large or heavy for regular UPS service and requires motor freight, free shipping only applies to commercial addresses or to pick-ups at the freight terminal.
What warranties and discounts are available for customers?
The company provides a five-year warranty for private boaters on all Rocky Mountain Rafts products. They also offer an additional 5 percent discount on new rafts, inflatable kayaks, and/or catarafts if payment is made via Cashier's Check or direct bank transfer. The business emphasizes that their Rocky Mountain Rafts line is extremely tough and durable, with potential life spans of 25+ years.
What is the history and background of the business?
The business operates out of a 1925 vintage building in Danville, California, which they moved into in March 2007 after relocating from San Jose. They describe themselves as AIRE's first California whitewater raft and inflatable kayak dealer and have published four rounds of a printed catalog called 'Inflatable Kayak Specialties' between 1988 and 1996. They also stock imported Bravo foot, hand, and electric pumps from Italy and China, as well as American-made cylinder pumps of various sizes.
How does the business differentiate itself from competitors?
The company states that their Rocky Mountain Rafts cost less per year to own than any other brand on the market due to their high durability and long life spans. They also claim to have the highest customer satisfaction because their expertise ensures customers get the right equipment the first time, something they say is not found at big box outlets. The business highlights that they produce the material their boats are constructed from, providing high quality control from start to finish.
What specific pump brands and types are available?
The website mentions that they carry imported Bravo foot, hand, and electric pumps from Italy and China, as well as American-made cylinder pumps of all sizes and styles. These pumps can be used for river rafts, inflatable kayaks, marine inflatables, or anything else requiring high air volumes. Major brands in their pump selection include Carlson, Wildwater Pumps, the Sierra foot pump, K-Pump, Interdynamics, Mastercraft, and Whitewater Design's EZ-Pump.
What is the current rating and review history?
The business has a Trustburn rating of 3.6 out of 5 from 5 reviews, with the most recent review dated May 1, 2023. The reviews are generally positive, with customers praising the quality, durability, and performance of the inflatable kayaks. Some reviewers also highlight the excellent customer service and the helpfulness of the staff in answering questions promptly.
What products and services are offered?
The company sells a wide range of paddling gear including PFDs, lifejackets, paddles, pumps, dry bags, helmets, and rescue ropes. They also offer rental services for river rafts and inflatable kayaks, having rented these items for over two decades. The business focuses on small one and two person river craft and has built a reputation in the Bay Area as one of the most honest inflatable boat businesses.
How can I contact The Boat People Inflatable Kayak Raft Specialists?
You can reach The Boat People Inflatable Kayak Raft Specialists by phone at 925-820-2628.
What is the official website of The Boat People Inflatable Kayak Raft Specialists?
The official website of The Boat People Inflatable Kayak Raft Specialists is theboatpeople.com.
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I ordered an inflatable kayak from an online store and it's fantastic. The build quality is exceptional, and it's incredibly easy to set up and use. The overall experience with this kayak has been amazing. I've used it multiple times and it has never let me down. I highly recommend this inflatable kayak to anyone looking for a high-quality product.
I recently purchased an inflatable kayak from The Boat People and I am very satisfied with my purchase. The quality of the kayak is excellent and it performs exceptionally well on the water. The customer service was also top-notch, with the staff being friendly and knowledgeable. Overall, I would highly recommend The Boat People to anyone in need of an inflatable kayak or raft.
I bought an inflatable kayak from their website and it's been great so far. The quality is top-notch and it's very durable. I've used it multiple times and it's always performed well. The customer support was also very helpful and responsive. I would definitely recommend The Boat People to anyone in need of an inflatable kayak.
I recently purchased an inflatable kayak from an online store and I'm really happy with it. The kayak is great quality and it's very comfortable to use. It exceeded my expectations in terms of performance. The process of purchasing and shipping was smooth and hassle-free. I would definitely recommend this kayak to anyone looking for a reliable and affordable option.
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Inflatable Kayak, Raft & Cataraft Specialists. 39 years in the business. Whitewater catarafts, river rafts, inflatable kayaks, river, sea, and lake gear, PFD, lifejacket, paddle, pump, dry bag, helmet, rescue rope and cam strap. Selling AIRE, RMR Rocky Mountain Rafts, MAXXON, NRS Northwest River Supply, Innova, MTI, Sawyer, Ortlieb...
- Website
- theboatpeople.com
- Phone
- 925-820-2628
- Address
- 101 Brookside Pl