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The Community Advocate

3.9· 205 reviews
Average ratingAverage
3.9/ 5

Based on 205 reviews

549%
424%
36%
211%
110%
Adianez nieves
Reviews 1

To bad i didnt get there names , but went in with appt. Waited 10min in a empty line for the customer service rep. To attend me while she was getting free chicken. To say just take a seat. Went in for the assistance and ive been in this same location for 4yrs 1st time this other rep wanted me to create online account for child support so i do so and without any help or info that id need a pin when i asked them she responded she knew and instead telling me that info because i would need to come back. She let me waste time . THEY WERE RUDE AND NOT SUPPORTIVE AT ALL. For that kind of services i would love a computer so i can do everything my self. That way THEY wouldnt br bothered on my family's needs.

J K
Reviews 1

CA works hard to get people help..
From food, to energy assistance, to housing advice... They can answer legal questions, but probably can't represent you in court proceedings.
You could call, but better yet, go there in person....bring bank statements, rental info., SSI,/SSD paperwork.....
Good Luck!

Pamela Spears
Reviews 1

I use to literally hate coming to this place before Maximus and it's affiliates took on ResCare. The associates for ResCare were very rude inconsiderate of their clients personal situations of things. Had no professional etiquette. Would treat the place of business like it's happy hour at the bar or club. Than you have the "workers" and I do mean workers who are diligently working hard to help assist the clients with the necessity that they need to move forward and become self sufficient in today's world. So it's been a win or lose situation for me with it's own perks.

Anna Zepeda
Reviews 1

Very bad leg legue experience at 8.40 they paid more than 20 people and I kept waiting And when I went to tell them that because they did not call me they had not entered the information after 1 hr. 15 min ... They told me that the next one was I paid 4 more people, I told them again and they told me to wait until I was 3 other people and when I told them that where I could file a complaint because I had been almost 2 hrs. He tells me he only had 22 min. That I had arrived I told him how it will be possible if I arrived after 8.30. Really bad treatment was given to me

Kadesha Wells
Reviews 1

If it s involving WE assistance they re prompt and great. But that housing department? NEEDS A SERIOUS TURN AROUND. The amount of time they take to even get your case started, to getting it upstairs if you ever get approved you ll be homeless by then. Nobody is on the same accord as far as needed documentation, the receptionist as the front will be your worst enemy THEY KNOW NOTHING, they won t submit your documents when you just Drop them off , never ask them questions because they will tell you the wrong thing then you ll get down there and the workers will simply say Oh Lauren? She doesn t even work housing from Dec 22- Feb 3 I have visited the building at least 15 times. I ve still received no assistance.

Maca Petrovich
Reviews 1

My power was to be shut off within a couple days and I was absolutely afraid and had no way to cover the payment. I was referred to Community Advocates and called right away. They immediately set me up with assistance and told me step-by-step what actions I needed to take. The woman on the phone was gentle, patient, kind, informative and HELPFUL. I ended up going in person to sign a form and they welcomed me with professionalism and grace. The building was clean, the staff was courteous and knowledgeable and I walked away hoping to land a job there helping others as they have helped me. My power will continue to run now and I am on a payment plan with WE Energies. 5 Stars all the way!

some reptile
Reviews 1

I was happy with the fast service. I visited for my energy assistance appointment and was seen on time. The woman who processed my assistance was helpful and professional. The people at the front desk are not friendly though. Instead of seeing smiles, you are greeted with frowns & attitudes. I almost felt like I did something wrong telling the lady I was there for an appointment.

SISTER ANGELA M VALENTINE
Reviews 1

I went DOWNTOWN AND THEY " COMMON COUNSIL " HAD A HOODRAT FOLLOW ME, GIVE MY METER # OUT THEN SHUT IT OFF... I WENT TO TWO OTHER LOCATIONS
THEN BLESSED BY THE OFFICE ON FOND DU LAC AVENUE ....
THANK YOU TO THE OVERWORKED STAFF, I APPRECIATE THE TEAM HERE
IVE BEEN WORKING WITH THEM FOR YEARS...
SALUTE TOO MY BROTHERS AND SISTERS LOOKING OUT FOR OUR COMMUNITY

Tamira Boyd
Reviews 1

Most of the time nice people. That turn to get in/out that parking lot.....HORRIBLE! I'm sure you guys can get a new build since this is a community services place. Come on now, this has been a nuisance for YEARS!! All that paint from peoples vehicles on that wall to the building should make yall feel some kind of way. Some people might not patron if they feel they're vehicle may hit that wall. Ijs.

Google User
Reviews 1

Started trying to apply for energy assistance back in April. It is now about to be the first week of June. Was made to wait weeks for an appointment. Clarified with the worker EXACTLY what documents I would need to bring to the appointment in order to submit my application. Got there, was instantly told I don't have enough documents, and the documents I do have aren't needed, despite me bringing EXACTLY what I was told. Sent me away, said get more documents, then come back in person. You can't e-mail, fax, submit online, or mail your documents. I don't have access to transportation. It's very hard for me to get downtown. I told them it would be weeks before I am able to get back down there with the new round of documents. They assured me, as soon as you hand us those documents, we will add the benefit to your account, nothing further is needed. Come in anytime between 9A-5P, you don't need to speak with anyone, you will just drop off your documents at the front desk. Weeks later, a friend is able to give me a ride at 4 PM in rush hour traffic, I manage to make it in there within 10 minutes before closing. The lady says, oh no, you'll have to come back, we stop accepting documents in the early afternoon. I explained to her that wouldn't be possible for me, and that the previous worker said ANY time between 9A-5P. Oh, ok, she says, then I will leave them in the mailbox for the case worker. Why didn't she mention that there was a mailbox first time around, before I had to argue with her?! After I submit the documents, no benefits were applied to my account. I didn't hear anything. I called to check on the status..."oh we need more documents". "And you'll have to come back in person. After you submit these, then we can apply the benefit to your account right away." The documents they wanted this time are documents I already filled out! I said, I can't come back in for several weeks, it is so hard to get a ride downtown! They said, guess you can't have energy assistance then. We will mail you the documents to fill out anyway (previously, "mail isn't an option"), and if you get them back before the application deadline, we will apply the benefits to your account. My application deadline is in two days. The documents never showed up. This place is a complete waste of time for people in need, they do everything in their power to make access to help IMPOSSIBLE. You will NOT receive energy assistance if you come here, just a run around!

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About The Community Advocate

Community Advocates serves Milwaukee residents who need help with their energy bills, housing issues, surviving domestic violence, substance abuse treatment, policy advocacy, and more.

The Community Advocate is a non-profit organization that has been serving the residents of Milwaukee for many years. The organization's primary goal is to provide assistance to those who are struggling with various issues, including energy bills, housing problems, domestic violence, substance abuse treatment, and policy advocacy.

One of the most significant challenges facing many Milwaukee residents is the high cost of energy bills. The Community Advocate recognizes this issue and provides support to individuals and families who need help paying their utility bills. This assistance can be in the form of financial aid or guidance on how to reduce energy consumption.

Another area where The Community Advocate excels is in providing support for those experiencing housing issues. Whether it's finding affordable housing or dealing with landlord-tenant disputes, the organization has a team of experts who can offer guidance and support.

Domestic violence is another critical issue that affects many people in Milwaukee. The Community Advocate provides a safe haven for victims of domestic violence and offers counseling services to help them heal from their trauma.

Substance abuse treatment is also an area where The Community Advocate offers support. They have programs designed to help individuals overcome addiction and get back on track towards a healthy lifestyle.

Policy advocacy is another essential aspect of what The Community Advocate does. They work tirelessly to ensure that policies are put in place that benefit all members of society, particularly those who are marginalized or disadvantaged.

Overall, The Community Advocate plays an essential role in helping Milwaukee residents overcome various challenges they face daily. Their commitment to providing quality services has earned them a reputation as one of the most reliable non-profit organizations in the city.

In conclusion, if you're looking for assistance with any issue related to energy bills, housing problems, domestic violence, substance abuse treatment or policy advocacy - look no further than The Community Advocate!

Address
728 north james lovell street