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Average ratingGreat
4.1/ 5

Based on 8 reviews

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Questions about Johnson Terry

Based on 8 reviews, listing data and website checks · updated 2 days ago

What is Johnson Terry?

Johnson Terry is a State Farm® insurance agent based in Wichita, Kansas, operating out of an office at 303 S Hillside St. The business offers a wide range of insurance products including auto, homeowners, condo, renters, personal articles, business, life, health, and pet coverage, as well as banking and installment loan options through U.S. Bank National Association.

How can I start getting a quote for insurance?

Customers can start a quote by selecting a product on the website and entering their ZIP code and state, or they can request a quote by phone or text at (316) 683-6571. The process requires sharing details about the vehicle, driving history, and coverage needs to generate a personalized quote.

What specific insurance products are offered by this agency?

The agency provides auto, home, condo, renters, personal articles, business, life, health, and pet insurance policies. They also offer banking services and installment loans, with pet insurance underwritten by American Pet Insurance Company and ZPIC Insurance Company.

What are the office hours and how can I reach the agent?

The office is open after hours by appointment, and customers can call or text the number (316) 683-6571 24 hours a day. The agent can also be reached via the website's contact form or by visiting the office located at the southwest corner of Hillside & Waterman.

How many reviews does the business have and what is the rating split?

The business has 8 reviews on Trustburn with an average rating of 4.1 out of 5. The rating split includes multiple 5-star reviews, several 4-star reviews, and two 3-star reviews, indicating a generally positive reception with a small number of lower ratings.

What do reviewers commonly praise about this agency?

Reviewers frequently highlight the exceptional customer service, competitive rates, and the user-friendly website. Many customers mention feeling impressed by the professionalism and the ability to find affordable plans that meet their specific needs.

What is the agent's experience level and background?

Terry Johnson has over 53 years of experience serving the Wichita community and holds a degree from Wichita State University. The agent has 10 years of State Farm management experience and leads a licensed office staff with over 100 years of combined experience.

What are the terms regarding license and availability?

The agent's license number is KS-6117060, and the business operates under State Farm Mutual Automobile Insurance Company. Life insurance and annuities are issued by State Farm Life Insurance Company, which is not licensed in Massachusetts, New York, and Wisconsin.

What is the process for filing a claim or sending payment?

Customers can file a claim or send payment directly through the website interface after selecting the appropriate option. The website also provides a map and directions feature to help customers locate the office for in-person assistance.

What specific features make the website easy to use?

The website allows users to select a product, enter their ZIP code, and start a quote request. It also includes a section to view licenses and a contact form for direct communication with the agent.

What are the common themes in the customer reviews?

Customers often mention the prompt response, the ability to tailor policies to fit specific needs, and the overall smooth and hassle-free experience. Some reviewers also note the attention to detail and the professional approach taken by the team.

What are the pricing and discount terms?

Prices vary by state, and discounts, savings, and eligibility depend on the options selected by the customer. Installment loans are offered by U.S. Bank National Association, and deposit products are also available through the same institution.

What are the areas served and the location of the office?

The office is located at 303 South Hillside, Wichita, KS 67211-2130, at the southwest corner of Hillside & Waterman. The agency serves customers in the Wichita community and surrounding areas in Kansas.

What are the languages and markets served?

The business primarily serves the local Wichita market and the broader Kansas region. The website and services are available in English, catering to the local demographic and community needs.

What are the common doubts a visitor might have before choosing this agency?

Visitors might wonder about the availability of specific insurance products like pet insurance or the process for switching to the agency. They may also be concerned about the terms of installment loans and the eligibility for discounts based on their state and selected options.

AI-generated from reviews on this page. Verify anything important with the company directly.

Angela Frie
Reviews 1

I've been a customer of Johnson Terry for several years now and I'm always impressed with their level of professionalism. They have always gone above and beyond to ensure my insurance needs are met. Their website is user-friendly and their customer service is top-notch. Highly recommended!

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About Johnson Terry

Address
303 S Hillside St
Categories
Insurance