The overall experience with Tennessee Quilts was good. The website was easy to navigate and the customer service was helpful. I'm satisfied with my purchase.
Questions about Tennessee Quilts
What is Tennessee Quilts?
Tennessee Quilts is a retail shop and online store located at 114 Boone St. in Historic Jonesborough, Tennessee, which stocks over 8,000 bolts of fabric and sells quilts, patterns, books, and notions. The business also offers classes for quilters and provides machine quilting services to customers. It operates both a physical location and an e-commerce website where visitors can browse more than 8,000 items in their online catalog.
What specific discounts are currently available on the website?
The store offers specific discounts on two categories: 20% off for the Inventory Clearance category and 50% off for the Sale Fabrics category. These discounts are applied prior to shipping, and the website currently notes that the shop is closed on Monday, September 7 for Labor Day. Visitors can find these deals by browsing the online catalog or visiting the physical store during operating hours.
Who is the target audience for Tennessee Quilts?
The store caters to quilters of all skill levels, from beginners to experienced makers, by offering classes and a wide range of supplies. It also serves customers who need new or antique quilts of various sizes, including wall hangings, as well as those looking for Singer Featherweight sewing machines. The inventory includes the latest fabrics, books, patterns, and notions required to produce heirloom quilts.
How can a new customer begin shopping or attending a class?
Customers can start shopping immediately by visiting the website at tennesseequilts.com or by walking into the physical store during business hours. The online store is open for browsing 24/7, while the physical location operates Monday through Friday from 9:30 to 5:00 and Saturday from 9:30 to 4:00. No appointment is required to browse the 8,000+ item catalog or attend a class.
What specific terms regarding store closures are stated on the website?
The website explicitly states that it is closed on Monday, September 7 for Labor Day, which is a specific term used to inform visitors of upcoming closures. This scheduling detail helps customers plan their visits or online orders around the holiday. The store also encourages email newsletter sign-ups for updates on classes and sales.
What does the Trustburn rating split indicate about customer satisfaction?
The Trustburn rating is 4.2 out of 5 stars based on 12 reviews, with a mix of ratings including several 5-star reviews praising customer service and product quality. Some reviewers gave 3-star ratings citing issues with product quality or average service, while others noted the website was easy to navigate. The rating split shows a majority of positive experiences but highlights that product quality perceptions vary among customers.
What specific aspects do reviewers consistently praise?
Reviewers frequently praise the excellent customer service, easy-to-navigate website, and the high quality of the quilts and products offered. Some users specifically mentioned being impressed by the overall experience, the helpfulness of staff, and the beauty of the items purchased. These positive themes are consistent across multiple reviews from different dates.
What specific products and brands are available for purchase?
The business offers a variety of specific products including Glaze fabrics from Andover, GROUNDED fabrics from Windham, and Sallie Tomato Tula Pink Notions. They also stock Singer Featherweight sewing machines and sell new and antique quilts of various sizes. The online catalog features over 8,000 items, ensuring a wide selection for diverse quilting needs.
What specific services does the business offer beyond retail sales?
The store provides classes for both new and experienced quilters, as well as machine quilting services for customers who need professional finishing. These services are part of the broader offering that includes fabric sales and quilt production supplies. The schedule of classes is available on the website for those interested in learning or improving their skills.
What technology or platforms are used for the online store?
The business operates on the Shift4Shop platform, as indicated by the programming credit on the website footer. The site design is attributed to DreamWeaver Studio, and the company maintains a presence on tennesseequilts.com. These technical details confirm the use of standard e-commerce infrastructure for their online operations.
How recent and numerous are the reviews on Trustburn?
The Trustburn listing includes 12 reviews spanning from December 2022 to August 2023, with the most recent review dated August 13, 2023. The rating distribution includes multiple 5-star reviews, several 4-star reviews, and a few 3-star reviews, reflecting a generally positive but not unanimous customer sentiment. The reviews cover a period of over a year, providing a snapshot of recent customer interactions.
AI-generated from reviews on this page. Verify anything important with the company directly.
I'm really happy with my purchase from Tennessee Quilts. Their customer service was great and the quality of the quilts is outstanding. Will definitely buy from them again!
I had mixed feelings about Tennessee Quilts. The website was easy to use, but the customer service could have been better. The quality of their products was satisfactory.
I absolutely ❤️ Tennessee Quilts! Their products are top-notch and their customer service is excellent 👌. I am a happy customer! 😊
👍 I love Tennessee Quilts! The customer service is excellent and the quilts they offer are amazing! Definitely recommend!
I had a wonderful experience shopping at Tennessee Quilts. The website is easy to navigate and the customer service was very helpful. I am impressed with the quality of their products.
The service I received was great. The website is user-friendly and the products are of good quality. I had a pleasant experience shopping at their online store.
I recently made a purchase from Tennessee Quilts and I am satisfied with their service. The products arrived on time and were in good condition. Happy customer here!
This company is average. Their customer service was decent, but I had some issues with the quality of the products. The website was easy to navigate and they have a good selection of quilts.
I had a decent experience shopping at Tennessee Quilts. The customer service was okay, but the quality of their products could have been better. Not overly impressed.
Tennessee Quilts exceeded my expectations! Their customer service was superb and the quilts I purchased are absolutely beautiful. Highly recommend them!
The service at Tennessee Quilts was good overall. The website is easy to use and the products were satisfactory. I would recommend them to others.
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