I haven never in my life have had the displeasure of working with such rude and vulgar people as I have with temporary accommodations. Every month there is an issue. They are making money off of my insurance and misfortune and they have treated me like garbage every morning it s time to pay my landl...
Allstate paired us with this company to find us housing after a devastating home fire. They were horrible! Would not return calls and left us displaced for almost a month. In the end we had to hire a local agent and find our own rental. They did not provide us with one single option.
The following is a letter of commendation for Ashley Devereaux, a FANTASTIC employee of Temporary Accommodations--I thought it was worth sharing as part of our review. :)
Dear Stephanie:
My husband, Chris, and I would like to try to convey to you the blessing that Ashley has been to us for nea...
I was forced out of my home because of structural damage. My insurance hooked me up with this company and it was a nightmare from the start. I talked to at least 8 different people over 2 months and couldnt keep them all straight. Eventually i booked my own and gave up on them.
Update: Once all rental items were changed to properly reflect what our insurance entitled us to, Temporary Accommodations pays the rent on time and we are left with a life that is close to normalcy. I deducted a star for having to deal with the chaos and miscommunications in the beginning and anoth...
We were displaced from our home due to water damage and TA helped us get through this very trying time. Our family of 2 toddlers, 2 teenagers and a dog needed a place to stay during the construction process. We live in a small town so it was almost impossible to find a rental nearby. Temporary Acco...
Our home flooded with sewage water 2 weeks ago. We are covered by Auto Owners Insurance, and sadly - they use this company to arrange for displaced families. I don't have the space to relate how unprofessional and rude the representative from this company was to me today. They failed to make the ...
I've had to work with this company twice through my insurance provider when required to leave the house for construction. Both times I've experienced 20-30 minute delays at check-in because the credit card provided would not go through and I've had to check in and out multiple times in one stay beca...
This company has been trying to find a short term rental for myself and my family. We have been working on it for a few weeks and it's not been an easy process. Our place is not even in the repair stage's yet. I can't get ahold of anyone at the phone provided. So fustrating!
HORRIBLE EXPERIENCE, KEEP COPIES OF EVERYTHING THEY AND THE LANDLORDS THEY USE ARE SHADY. THEY TAKE ADVANTAGE OF FAMILIES IN NEED THINKING YOU ARE NOT PAYING ATTENTION. DON'T DO IT
Working with Temporary Accommodations and Ashley was a pleasure to deal with. PMI Worcester is a property management company and places many tenants in housing in the central Mass area. Working with Ashley was professional and efficient in getting one of their clients in our property. I highly rec...
Soon after my mom's insurance informed us that my mom will need to be relocated while they worked on getting her house repaired, Tate Decicco from Temporary Accomodations was in contact with us. She asked for my mom's housing preferences and she was able to move my mom into a hotel quickly. When it ...
Their failure to follow-up on a routine request ended up putting me out in the cold! I had to do their job for them to fix the situation. Avoid them at all costs. They were rude and did not seem to care at all!
See their response below... More lies! I had been staying in the same place already, t...
I tried working with this company for a client deal and their lack of communication between departments is astounding. They did not notify their own client that they had secured a property for her for several weeks. They held the property with me, I took down ads, then a week after her lease started...
I caution anyone dealing with this company, please look at the fees you are charged and don't hesitate to question. Our family home burned down in January of 2018, we found the rental home that we were in for 1.5 years and did not question the monthly fee that Temporary Accommodations was charging....
Our downstairs flooded and our insurance had these people help us find housing. They put us in a hotel for two nights and then Katie found us a home to look at. We viewed the home and moved in the next day. I was surporised how quick that all happened. Katie was always sweek on the phone.
We have been displaced for over 2 months from Hurricane Laura, and TA has been one of the greatest blessings. They are responsive, kind, compassionate, and on top of their game. We have been in 6 hotels since the storm, and, every time we move a little closer to home, Ricardo has had our bill paid b...
My parents have been without their home due to a plumbing emergency in their home since before Thanksgiving. Dealing with home owners insurance, agents, renovation agents asbestos abatement teams has been daunting. I can not say how grateful I am for the help of Temporary Accommodations.
Ashley Devereaux, Assistant National Account Manager, was so helpful in helping my family find accommodations after we were displaced. He worked beyond his normal work hours jumping through all types of hoops to ensure that my children and my pets had a safe and clean place to live.
My elderly parents were placed in a hotel and then an apartment by TA (contracted by insurance) after their house burned. Reconstruction of their house took longer than expected and the apartment complex agreed to extend the lease on a month-by-month basis, and did so for several months. Then, they ...
They insisted i Had to sign a lease for way more than i could afford. I explained to him i did not have enough insurance for that place. He told me 1220 a month to share an apt was great. Not here. I felt so guilty and shamed into signing
Cannot say enough about this wonderful organization. My wife and I (along with our two cats) were displaced due to water damage in our home. We actually came home from a vacation to find that a pipe had burst while we were gone. TA touch care of our hotel stay and then got us situated in long term h...