Questions about Telford Loving Care
What is Telford Loving Care?
Telford Loving Care is an independently owned, private-pay, non-medical in-home senior care company serving Alpharetta, Roswell, and Milton, Georgia. They focus on personalized support that respects individual needs and preferences, allowing families to choose a caregiver who fits their loved one. The company operates under the Modern Care Collective, LLC and holds a Georgia Private Home Care Provider Permit PHCP046000.
Where is Telford Loving Care located and which areas do they serve?
The company serves seniors in Alpharetta, Roswell, and Milton, Georgia, operating as a licensed Georgia private home care provider with permit number PHCP046000. They are based in North Fulton and describe themselves as a new, independently owned home care company built with a clear purpose to provide thoughtful, dependable care.
What specific types of non-medical care services are offered?
Services include companion care, personal care, overnight care, live-in care, respite care, meal preparation, medication reminders, transportation assistance, and family wellness updates. Personal care specifically covers bathing, dressing, grooming assistance, mobility support, toileting, and incontinence care.
How does Telford Loving Care match caregivers with families?
The business uses a compatibility-based matching process where they ask families twenty-five questions about the senior and ask every caregiver the same twenty-five questions to find the right fit. This ensures the caregiver's presence feels right in the home and reflects the senior's comfort and dignity.
What training and vetting standards do caregivers undergo?
Caregivers must complete the ALTRU Academy, which is an RN-directed training program. Before training, candidates pass four gates: a screen, a behavioral assessment, an interview with the founder or RN, and a competency check.
Who leads the company and what is their philosophy?
The founder, Dan Telford, serves as the Chief Compassion Officer and personally oversees the company's standards and caregiver selection. He emphasizes that every person carries the imprint of how they were cared for and aims to restore dignity one senior at a time.
What is the internal culture and how are caregivers referred to?
Caregivers are referred to as 'ALTRU Care associates' after completing the ALTRU Academy. The company invests in them with real gratitude, perks, respect, and pay worth staying for to ensure they feel valued.
How can families get started or communicate with the team?
Families can contact the team via a contact form on their website, and a real person promises to call back within a day. The company also provides family wellness updates to keep relatives informed about their loved one's wellbeing.
What core belief drives the company's operations?
The company emphasizes that care starts with honoring the caregiver, believing that when caregivers are deeply supported, seniors receive authentic compassion and experience calmer days and safer routines.
What happens if a caregiver match is not a good fit?
The website states that if a caregiver match does not feel right, families can tell the company and they will make it right, ensuring the family has the final say in the relationship.
What logistical support is provided for appointments and daily tasks?
The company offers transportation and errands services, including accompaniment to medical appointments, grocery shopping, and pharmacy visits within Alpharetta, Roswell, and Milton.
How is the care funded and what payment model is used?
The business model relies on private pay, meaning families directly fund the care rather than relying on insurance or government programs for these specific non-medical services.
What does live-in care entail for the senior and family?
The company provides live-in care where a dedicated ALTRU-trained caregiver resides in the home to provide ongoing daily support, companionship, and personal care throughout the day and night.
How does respite care assist family caregivers?
The company offers respite care to give family caregivers a short-term break, ranging from a few hours to longer periods, while maintaining full continuity of care for the senior.
How can I contact Telford Loving Care?
You can reach Telford Loving Care by phone at 14702282028 or by e-mail at info@telfordlovingcare.com.
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Telford Loving Care provides compassionate, caregiver-first, non-medical senior home care designed to help older adults live safely and comfortably at home. Serving Alpharetta, Roswell, and Milton, we focus on personalized support that respects each individual's needs and preferences. Families have the opportunity to choose the caregiver who best fits their loved one, creating trusted relationships and delivering care built on compassion, dignity, and independence.
- Website
- telfordlovingcare.com
- Phone
- 14702282028
- Address
- Alpharetta, Roswell, and Milton, Georgia
- Categories
- Health, wellness and fitness