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Telekom malaysia

4.2· 9 reviews
Average ratingGreat
4.2/ 5

Based on 9 reviews

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What reviewers say about Telekom malaysia

Generated with AI from 9 reviews on Trustburn · updated 5 days ago

Customers describe the internet service as fast, reliable, and affordable with a user-friendly website, while praising the customer support team for being friendly, helpful, and prompt.
What does Telekom malaysia do?

Telekom Malaysia Berhad is the national connectivity and digital infrastructure provider and Malaysia’s leading integrated telco.

Are there any complaints about Telekom malaysia?

The reviews on file do not mention specific complaints.

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About Telekom malaysia

Telekom Malaysia Berhad (TM), is the national connectivity and digital infrastructure provider and Malaysia’s leading integrated telco. As the enabler of the nation’s Digital Malaysia aspiration, TM has been at the forefront of each telecommunication technology evolution in the country, and will continue to do so.

Telekom Malaysia Berhad (TM) is a leading integrated telecommunications company in Malaysia that provides national connectivity and digital infrastructure services. As the enabler of the nation's Digital Malaysia aspiration, TM has been at the forefront of each telecommunication technology evolution in the country, and will continue to do so.

With over 28 million customers across Malaysia, TM offers a wide range of products and services including voice, data, broadband internet, and multimedia services. The company's mission is to provide innovative solutions that enable Malaysians to stay connected with each other and with the world.

One of TM's key strengths is its extensive network infrastructure which spans across both urban and rural areas in Malaysia. This allows them to provide reliable connectivity even in remote locations where other providers may not have coverage. Additionally, TM has invested heavily in upgrading their network infrastructure to support new technologies such as 5G which will enable faster speeds and lower latency for their customers.

In addition to providing traditional telecommunications services, TM also offers a range of digital solutions such as cloud computing, cybersecurity services, IoT (Internet of Things) solutions for businesses. These offerings are designed to help Malaysian businesses stay competitive by leveraging cutting-edge technologies that can improve efficiency and productivity.

Another area where TM excels is customer service. The company has implemented various initiatives aimed at improving customer experience such as online self-service portals where customers can manage their accounts or report issues without having to call customer service representatives. Additionally, they have established dedicated social media channels where customers can reach out for assistance or provide feedback on their experiences with the company.

Overall Telekom Malaysia Berhad (TM) is an innovative telecommunications provider that continues to lead the way in providing reliable connectivity and digital solutions for Malaysians. With its extensive network infrastructure coupled with its commitment towards delivering excellent customer service experiences; it’s no wonder why they are considered one of the best telcos around!

Website
tm.com.my