I've been a loyal customer of Studio Bernina for a...
I've been a loyal customer of Studio Bernina for almost twenty years. If you're willing to invest in top of the line sewing machines, this is the place to shop. There is excellent support with classes and service for your Bernina, fantastic designer fabrics and unique, professional tuition from th...
This is one of the best most professional (in part...
This is one of the best most professional (in parts and accessories) sewing shop in the city. They know their stuff. I just wish they had stuff in centimeters as well. Kinda pricy though but the the women (who u had most of my contact with) were very nice and helpful.
My experience Studio Bernina was very positive. Th...
My experience Studio Bernina was very positive. The team was professional and friendly. They helped me to quickly assess the properties available that met our needs, choose the best option, and close the deal in just a few days.I had a great experience with them. Thank you so much!
Studio Bernina has fabulous sewing classes and pro...
Studio Bernina has fabulous sewing classes and provides great support for sewing machine owners and students. Free how to classes for all machines, use of Bernina sewing machines in classss, onsite machine service. Sewing curriculum is unmatched. Fabrics are all of natural materials. Love this place...
I'm so bummed that I can't write a better review, ...
I'm so bummed that I can't write a better review, or give these guys more stars. I really like supporting local businesses, and the woman there was reasonably helpful, if a little curt, but when I went to return an item, that I determined was the wrong size for me, unopened, and the next day, I was ...
Studio Bernina has been the center of our sewing w...
Studio Bernina has been the center of our sewing world for 30 years. Our daughter, daughter-in-law, nephew, and many of our friends have bought sewing machines from Susan. Outstanding service and sewing classes were always there to support us. Thank you to Studio Bernina!
Fast, experienced, professional services.I would d...
Fast, experienced, professional services.I would definitely recommend this Sewing Machine store to more people.Thanks.
We used this place for our company sewing machine....
We used this place for our company sewing machine. After one of the main feeder gears went on our machine, it was the hardest thing to find someone who could help us. They fixed it within a week. And we were able to get our machine back and get our curtains completed for one of our campervan rent...
The staff at the Studio BERNINA are fantastic! I c...
The staff at the Studio BERNINA are fantastic! I came in this morning with my mother -in-law who is 89 y/o. She was having problems with her sewing machine and staff, (especially Vanessa) were kind and patient in assisting her. Not only did they figure out the problem with her machine, but also gath...
Good price, everyone was friendly and helpful with...
Good price, everyone was friendly and helpful with all my questions.Thanks.
Outstanding service! Everyone really know they are...
Outstanding service! Everyone really know they are doing and genuinely care to help you with your projects!
I have been a loyal customer of this business for ...
I have been a loyal customer of this business for more than 20 years. I have always had great service from them and do not have a single problem during all these years. I took all of Susan's wonderful classes during this time and some of them more then once. There is no place that teaches sewing lik...
I purchased my Koala sewing table here several yea...
I purchased my Koala sewing table here several years ago, and it was white glove delivered to my mountian home without any problems. They carried it up 2 flights of stairs, and then removed all of the trash and took it with them when they were done.
So, when it was time to have my Bernina 1230 ser...
Wow! What an experience. I think these people skip...
Wow! What an experience. I think these people skipped customer service day at school. These elderly ladies apparently don't need business. We will drive to get better service elsewhere. Never go in there.
I had sent my sewing machine in for what I thought...
I had sent my sewing machine in for what I thought was a routine fix. The reason I chose Studio Bernina is I thought they sent sewing machines out to a registered Bernina repair person.
I used the machine a few months after i got it back and it never worked and in fact got worse. I asked if it coul...
Wow! Worst customer service ever. I went in to get...
Wow! Worst customer service ever. I went in to get some help with a sewing project and find out about classes, but I had to wait 20+ minutes for the woman to get off the phone to talk to me. She informed me that no one would be willing to talk to me until I signed up for a 7-week class that was not ...
I bought a sewing cabinet from Studio Bernina. Th...
I bought a sewing cabinet from Studio Bernina. They would not work with me on lowering my tax bite, since I live in unincorporated Boulder County, I really did not need to pay the Louisville city tax, but and reminded them of this since delivery was from the manufacturer directly. Vanessa state tha...
This place is fantastic. So many beautiful things ...
This place is fantastic. So many beautiful things to see all over the store. From all the colourful fabrics to the amazing quilts that are displayed throughout the space, I just love it here! I haven't really been able to sew for a few years since my eyes aren't what they used to be. But that doesn'...
What a delight it was doing business with your tec...
What a delight it was doing business with your technician, Eli. Eli was pleasant and very helpful. He is what "customer service" should be. Thank You Eli.
I have been a customer of studio BERNINA for over ...
I have been a customer of studio BERNINA for over 30 years and have purchased machines, fabrics, notions and taken many classes with them. I know they are a retail store and not everyone that comes in is very nice, but these ladies take the good with the bad amazingly, and I love that even when som...
This store misrepresents sales of their products. ...
This store misrepresents sales of their products. On May 29th I purchased (via financing through Synchrony Bank) a Bernina 590E for $7,701.36. After three business hours, I changed my mind on the sale only to speak with the sales person, Pat, to find out ALL SALES ARE FINAL, which is usually an ind...
I bought my Bernina 740 from this store four years...
I bought my Bernina 740 from this store four years ago as it gave me the best deal on my trade in. Since then I've my Bernina and my very old Pfaff serviced here regularly and I've been very satisfied. Besides being a fun place to visit and review the lovely fabrics and well stocked notions and su...
Paid $300+ for an embroidery class in March only t...
Paid $300+ for an embroidery class in March only to be told that my machine was too old to be able to attend the class. I was invited to attend a 1 hour class on thread and needles and instructed to keep an eye and any upcoming classes that I might be interested in taking but since I have no interes...