I recently purchased a smartphone from Tech House and I'm extremely satisfied. The quality is top-notch and the price was affordable. Highly recommended!
Questions about Tech house
What is Tech house?
Tech House is an electronics retailer and service provider that sells smartphones, laptops, tablets, and custom-built computers while offering repairs and IT support. The business has been operating since 1993 and maintains a 4.4 out of 5 Trustburn rating based on 11 reviews. Customers praise the top-notch product quality, affordable pricing, and friendly, helpful staff across their Queensland locations.
What specific services does Tech House provide?
The business offers a wide range of services including phone, tablet, and laptop repairs, virus removals, software upgrades, and data recovery. They also provide custom-built computers tailored for home, business, and gaming needs. For those with urgent issues, their industry-qualified technicians can come to your home to diagnose and fix problems on-site.
Where are the Tech House locations and how can I find one nearby?
Pro Computers, which operates under the Tech House brand, has five physical stores located across Queensland, including Maroochydore, Nambour, Rockhampton, Morayfield, Noosaville, and Springfield. They also offer an in-home support service called Nerd2Go for the Greater Brisbane area based out of their Springfield store.
What warranties and security services are available?
The business offers a 12-month warranty on all phone and tablet repairs performed to ensure customer satisfaction. Additionally, their custom-built computers are backed by excellent hardware warranties and after-sale support. They also provide secure anti-virus solutions and managed data security services to protect devices.
What do reviewers say about the products and service?
Customers frequently mention that the products are top-notch and the prices are affordable, making it a great value. The staff is consistently described as friendly, knowledgeable, and helpful, going above and beyond to assist in finding the right product for individual needs.
How can I book a repair or visit a store?
To get started, customers can lodge a repair request online or visit one of the five physical stores. For home services, they can contact the business to schedule an on-site visit where technicians will diagnose and fix issues at the customer's location.
Which devices are eligible for repairs?
The business specializes in repairing various devices including Apple iPhones, Samsung phones, iPads, and Microsoft Surface tablets. They also handle desktop and laptop repairs, offering fault finding, diagnostics, and hardware or software upgrades.
What data and recovery services are offered?
Tech House provides data and software transfers from old to new devices, covering desktops, Macs, Windows laptops, phones, and tablets. They also offer forensic data recovery services in partnership with Queensland's best forensic data recovery providers.
What makes Tech House different from competitors?
The business claims to offer jargon-free advice and a friendly approach to technology, ensuring customers get the best out of their devices. They pride themselves on providing excellent customer service as the most vital part of their business.
What is the current rating and review history?
The Trustburn rating is 4.4 out of 5 from 11 reviews, with the most recent review dated November 20, 2023. The majority of reviews are positive, with a few mentioning average service or concerns about product quality relative to price.
How can I contact Tech House?
The business can be contacted via the email address info@procomputers.com.au or by calling 07 5318 9922. They also provide a contact form on their website for lodging repair requests or asking questions.
What is the official website of Tech house?
The official website of Tech house is techhouse.com.au.
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I have been a loyal customer of Tech House for years. Their products never disappoint and their staff is always friendly and helpful. Thumbs up! 👍
The team at Tech House is amazing. They assisted me in finding the perfect product and provided excellent customer service throughout. Well done!
I purchased a laptop from Tech House and I have to say it's a game-changer. The performance is amazing and it's worth every penny.
Tech House has been my go-to electronics store for years. The quality of their products has never disappointed me. I highly recommend them.
Tech House provides reliable and top-quality products. Their customer service is exceptional and I always feel valued as a customer.
The service provided was outstanding. The staff went above and beyond to assist me in finding the right product. I'll definitely be a loyal customer.
🔥Tech House is simply the best! Their products are always top-notch and their customer service is outstanding. Highly recommended! 🔥
I recently purchased a product from Tech House and I must say I'm impressed. The performance is great and the price was affordable.
The service provided by Tech House was average. The staff were helpful and knowledgeable. However, I expected a better product quality for the price I paid.
👍 I love shopping at Tech House! Their customer service is top-notch and their products always meet my expectations. Highly recommended! 👍
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