Nick Pearson
The company taylorroberts.com provides exceptional service. Their dedication to customer satisfaction is evident in every interaction. I am thoroughly impressed and will continue to use their services.
Questions about Roberts Taylor
What is Roberts Taylor?
Taylor Roberts Photography is a Seattle-based creative director and photographer specializing in architecture and interiors. She partners with designers, architects, and builders to create story-driven imagery that aligns with client brands and attracts ideal clients. Her work has been featured in publications like Domino, Sunset Magazine, and Real Simple.
What specific products and materials are used for the prints and frames?
The business offers fine art photography prints and framing services made in the USA. All prints are created from original images using premium acid-free photographic paper and archival pigment inks via the giclรฉe printing method. Frames are handcrafted from solid wood and dry mounted with UV-shielding acrylic to prevent slipping or waving.
What customization options are available for the frames?
Customers can choose to add a mat to draw attention to the art or purchase the frame without a mat for a more modern look. The frames include dust covers, self-leveling corner brackets, wall bumpers, and hanging hardware. Each print is dry mounted within the frame to ensure it never slips and no waving occurs.
How does the shipping policy work for different destinations?
Shipping is calculated at checkout for all orders within the contiguous USA. For Hawaii, Alaska, or international destinations, customers must email hello@taylorroberts.com to receive a dynamic shipping estimate due to increased costs. International shipping is available for all sizes of unframed prints and framed pieces up to 30โ x 40โ in size.
What are the turnaround times and shipping restrictions?
Unframed prints have a turnaround time of 1-6 business days plus shipping, while framed prints take 3-13 business days plus shipping. Once the artwork ships, a shipping confirmation with tracking details is sent via email. The business cannot ship to P.O. boxes due to the size of the shipments.
What is the policy for lost, stolen, or damaged items?
If a piece is lost, stolen, or damaged during transit, a replacement is issued free of charge if reported within seven days of the expected delivery date. Orders reported outside this window or without photographic evidence of damage and packaging materials will not qualify for a replacement.
What are the terms for returns and exchanges?
All art is made-to-order and final sale, meaning all sales are final and cannot be returned or exchanged. However, if an item arrives damaged, the business provides a hassle-free replacement. Specific questions about an order before placement can be answered by emailing hello@taylorroberts.com.
Who are some of the select clients that have worked with the business?
The business has worked with select clients including Starbucks, Woodland Mod, The Pioneer Collective, The Phinery, Amy Wellnitz Design, Cortney Bigelow, VMware, and Surf Ballard. These partnerships highlight their ability to create compelling imagery for a variety of brands and industries.
How can a first-time customer get started or book a shoot?
To get started, customers can inquire by sharing more about themselves, their project, and desired shoot dates. If no response is received within 2-4 business days, they should email hello@taylorroberts.com to ensure the inquiry did not get lost. The website also provides a comprehensive FAQ section for immediate answers.
Where is the business located and how does the address compare to the stated base?
The business is located at 39 W 47Th St in Chicago, Illinois, but operates as a Seattle-based creative director. The address on the business profile differs from the location mentioned in the about section, which may imply a remote or distributed working model.
What features and sections are available on the official website?
The website features a newsletter signup form that requires a storage option to function. The footer includes links to the Privacy Policy and a copyright notice for 2026. The site also has sections for About, Portfolio, Reviews, Shop, Fine Art, FAQ, Shipping + Returns, Cart, Connect, Inquire, and Instagram.
What approach does the business take to creating imagery for clients?
The business uses a marketing and PR lens to approach each project, ensuring imagery is strategic and meets strict editorial standards. This background helps in creating visuals that resonate with the audience and align with the client's brand from ideation to conception.
What pre-order features are available to help customers make decisions?
The business offers a digital mockup of the exact piece a customer wants to order before placing an order. This feature allows customers to preview the artwork and ask specific questions about their order before committing to the purchase.
How can I contact Roberts Taylor?
You can reach Roberts Taylor by phone at 3127476728.
How is Roberts Taylor rated on Trustburn?
On Trustburn, Roberts Taylor has a rating of 4.4 out of 5 based on 20 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Matthew Dodge
My experience with Roberts Taylor's services was outstanding. I was impressed by their professionalism and the quality of their work. Highly recommend them for any project you have in mind. ๐
Tom Grigliatti
I had a wonderful experience with Roberts Taylor. Their website is user-friendly and informative. The customer support team was responsive and resolved my queries promptly. I am very happy with the services provided by Roberts Taylor.
Michelle Kirkbride
Roberts Taylor was there for me when I needed help the most. I am forever grateful for their professionalism and dedication. Their team's expertise truly made a difference.
Bernard O'Hara
๐ Roberts Taylor exceeded all my expectations. Their team was professional, courteous, and efficient. I was impressed by their attention to detail and the quality of their work. Highly recommend! ๐
Arthur Mosh
I recently availed myself of the services they offer on their website. The experience was smooth, and the results were beyond my expectations. I appreciate their professionalism and attention to detail.
Clifford Oliver
I recently used the services of Roberts Taylor and I'm extremely impressed. The website is easy to navigate and provides all the necessary details. The customer support team was friendly and resolved all my queries. I would highly recommend Roberts Taylor for their excellent services.
Trevor Seelye
I had a fantastic experience with Roberts Taylor. Their work exceeded my expectations, and their attention to detail was exceptional. I would highly recommend them to anyone in need of their services. ๐
Justin McCarthy
The services provided by this company are truly remarkable. Their attention to detail and commitment to excellence set them apart from the rest. I would not hesitate to recommend them to anyone.
Leroy Pulluiam
I recently had an experience with Roberts Taylor and I must say it was impressive. Their website is user-friendly and easy to navigate. The information provided was helpful in making decisions. The representatives were professional and responsive to my inquiries. Overall, it was a positive experience dealing with Roberts Taylor.
Matthew Todhunter
I had a good experience with this company. The website was user-friendly and contained all the necessary information. The customer support team was helpful and resolved my queries efficiently. I would definitely recommend their services to others.
Casey Bartlett
The work done by Roberts Taylor was impeccable. I was thoroughly impressed by their attention to detail and commitment to excellence. I will certainly be using their services again in the future.
Brwa Nizal
Roberts Taylor is an excellent company to work with. Their website is comprehensive and intuitive, making it easy to find what you need. The customer support team was friendly and provided prompt assistance. I am extremely satisfied with the services offered by Roberts Taylor.
Aaron Bollinger
Roberts Taylor is an incredible company. Their website is easy to navigate and has a wealth of information. The customer support team is always available and helpful. I am extremely satisfied with their services and would highly recommend them.
Fabrice Arduin
Taylor Roberts is a professional and reliable company. Their services are top-notch and their attention to detail is outstanding. I highly recommend them for any project, big or small.
mar jimenez
I recently had the pleasure of working with a home improvement company. The results were fantastic, and the entire process was effortless. I would recommend them to anyone looking for quality work.
Rok
I had an average experience with Roberts Taylor. While their website was easy to navigate and had a lot of useful information, I found their customer service to be lacking. The representatives were not very helpful and seemed disinterested in assisting me. Overall, I would say that Roberts Taylor is just an average company.
Soso Sazesh
Working with them was an absolute pleasure. Their professionalism and quality of work were exceptional. I would highly recommend their services to anyone looking for reliable and expert assistance.
Deb Kinney
I recently used the services of a company that exceeded my expectations. The attention to detail and quality of work were outstanding. I would recommend them without hesitation for any project you may have.
Amanda Reyer
The service provided by this company is great. Their website is user-friendly and informative. I had no issues navigating through the pages and finding the necessary information. The customer support team was also prompt and attentive in addressing my queries. I would highly recommend Roberts Taylor.
News
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
Widgets
Get the widget for your site →About Roberts Taylor
- Website
- taylorroberts.com
- Phone
- 3127476728
- Address
- 39 W 47Th St