Tapper's

4.7 · 193 reviews
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Jeffrey McErlean
Reviews 1
2020-09-15 22:51

Tapper's Diamonds & Fine Jewelry is a family owned...

Tapper's Diamonds & Fine Jewelry is a family owned "jewel" (sorry for the pun) where old-fashioned personal service and attention to detail are still part of daily practice. The fact that they are factory-authorized retailers for so many high-end manufacturers should give comfort to anyone anticipat...

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Jeff Pocock
Reviews 1
2020-09-06 12:44

I originally went there to try on the Grand Seiko ...

I originally went there to try on the Grand Seiko watch I had read so much about. There I met Eric who showed me the collection. As impressive as the watches were that I tried on, I came to realize that the Grand Seiko I was looking for was the 20th Anniversary blue mosaic dial which was no longer a...

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Shant
Reviews 1
2020-09-06 08:02

I will never go back to this store again. The own...

I will never go back to this store again. The owner was extremely rude for no reason when he realized I was not a cash cow. I recommend this place if you are uneducated on the product you are buying, dont care about getting a good value, and enjoy being around snotty people.

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Olivia mansour
Reviews 1
2020-09-06 01:46

Courtney was very professional and helpful. She we...

Courtney was very professional and helpful. She went above and beyond to help me with my purchase. I asked many questions and they were all answered appropriately and professionally. I definitely will refer her as well as return to her for my next purchase!

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Joanne Brandman
Reviews 1
2020-09-01 00:45

Tappers is the best jeweler for so many reasons! T...

Tappers is the best jeweler for so many reasons! Their professionalism and integrity are top notch for certain. We have been doing business with Tappers for over 35 yrs. And even though we live in Florida now they continue to be our jewelers.

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Vanette
Reviews 1
2020-08-23 12:02

I always receive exceptional help and advice whene...

I always receive exceptional help and advice whenever I shop here. They have a great selection and you will always find something you love. Michelle is awesome at her job and will go the extra mile to help you find something beautiful. I recently had a David Yurman cross that I thought was ruined cl...

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Marc Head
Reviews 1
2020-08-23 02:05

Natalie was fantastic. Initially I was expecting a...

Natalie was fantastic. Initially I was expecting a 1 to 2 month wait to receive a Rolex Seadweller 43mm. Miraculously, Natalie was able to obtain my dream watch in 2 days. I was ecstatic! The buying experience and service at Tappers is fantastic. I would definitely recommend Natalie and Tappers to a...

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Elizabeth Ward
Reviews 1
2020-08-21 23:46

Best jewelry store! Just picked up my Rolex after...

Best jewelry store! Just picked up my Rolex after having their Rolex-certified watch-master retool it. It looks just like new. They did a complete clean and polish too! So happy with their service. Ask for Fay--she is great.

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Chad Maloney
Reviews 1
2020-08-21 03:23

I had a great experience at Tappers. Deanna was m...

I had a great experience at Tappers. Deanna was my sales associate, and she did an outstanding job. She was pleasant, professional, and had great communication during the entire process.

I m very happy with my purchase and would highly recommend Deanna to others.

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Forrest
Reviews 1
2020-08-20 11:41

Came to have a battery changed. Lady who waited on...

Came to have a battery changed. Lady who waited on me seemed to have an attitude, both when I dropped off the watch and picked it up 1 hour later. My daughter noticed as it was very apparent. Another gentleman had made some sort of purchase she was all smiles gave a hug a mentioned he could come bac...

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Ketan Palicha
Reviews 1
2020-08-20 09:18

I have visited the Twelve Oaks location on multipl...

I have visited the Twelve Oaks location on multiple occasions for purchasing luxury timepieces. Tom (Thomas O' Neill) @ Twelve Oaks Mall location has been simply outstanding in his customer service and professionalism. He takes time to understand the needs thoroughly and patiently. Tom does not eng...

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Comstock Renee
Reviews 1
2020-08-18 16:00

Tappers has repaired and cleaned my diamond weddin...

Tappers has repaired and cleaned my diamond wedding ring several times over the past 20 years. My ring has two textures and daily wear causes scratching on the smooth side and a dulling of the brushed side. I recently took it in for a broken prong. My ring looks brand new again and I find myself ad...

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Laura Burke
Reviews 1
2020-08-18 15:22

For a personal, honest and professional experience...

For a personal, honest and professional experience when shopping for jewelry or looking to have a custom piece made, I highly recommend Tapper's Jewelers. One can feel comfortable with the unpressured and informative customer service by Steven Tapper. Steven sincerely cares about you as the custom...

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Michael Huarng
Reviews 1
2020-08-05 22:57

Had a great experience with Eric S. From the west ...

Had a great experience with Eric S. From the west Bloomfield location. My wife had a particular interest in Grand Seiko, in particular a highly sought model from the seasons collection. Eric went out of his way to allocate the watch and included some extra goodies to go along with a purchase as a su...

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Rodion Stolyar
Reviews 1
2020-08-04 14:36

I had a wonderful experience at Tappers when I was...

I had a wonderful experience at Tappers when I was selecting an engagement ring and picking out my wedding band. Marina is extremely helpful and knowledgeable and was able to work with me to find the best piece of jewelry within my budget. I will definitely be returning in the future.

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Sherrie Ellen
Reviews 1
2020-07-28 02:06

Steven Tapper is wonderful, and retired salespers...

Steven Tapper is wonderful, and retired salesperson Gail Wolm use to be a great sales person to deal with. I was treated like a Queen. Sparkle Sparkle. My favorite place that my family and I shop. The only place I trust when I want to shop for anything large, medium or small that sparkles. I now o...

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Annaliese Wilbur
Reviews 1
2020-07-27 21:29

Eric helped me tremendously with my first ever pur...

Eric helped me tremendously with my first ever purchase of a piece from Tapper's. He was collected, eloquent, kind, respectful, and most importantly knowledgeable. He gave me a hundred options to choose from (giving me lots of info regarding the dainty jewelry I was looking for and the rainbow trunk...

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Mark Livingston
Reviews 1
2020-07-26 15:26

Barbara, Michelle and the entire Tapper's team was...

Barbara, Michelle and the entire Tapper's team was incredible. I enjoyed getting to know them. They were genuinely interested in getting to know me as a person, which is especially important to me, when so many others today seem to treat you as a number. They did an outstanding job on my chalice ...

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Josh Lowenthal
Reviews 1
2020-07-25 05:32

Tapper's is truly a "class act." Late last year I ...

Tapper's is truly a "class act." Late last year I began looking for an engagment ring to propose to my now Fiancee. My search began with seeking out that perfect diamond, and ended with a beatifully crafted piece designed by Steve Tapper.

In looking for diamonds, I worked directly with Steve who ...

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Marc Meyer
Reviews 1
2020-07-22 09:02

I worked with Steven to design a custom engagement...

I worked with Steven to design a custom engagement ring and I couldn't be happier with the product, process, and price. Would recommend anyone do the same.

I went to Tappers because they made my parent's rings, which are still in excellent condition over 30 years later. Though I don't live in the...

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Dorit Mathews
Reviews 1
2020-07-21 23:22

My family & I have been jewelry shopping at Tapper...

My family & I have been jewelry shopping at Tapper's for many years and have always found the quality of the merchandise exceptional & the customer service outstanding. The sales people are very knowledgeable & patient - especially Deanna, who has helped us out for years. I have always had a wonde...

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Lauren Hendrickson
Reviews 1
2020-07-16 20:36

The whole staff was so helpful in helping me purch...

The whole staff was so helpful in helping me purchase a David Yurman ring. I have small fingers and had to have the ring resized twice, and Tappers did it all in one day. Fernando came out multiple times to test the size, so he was able to get the fit just right. Incredibly happy with the fantastic ...

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Cairn Noble
Reviews 1
2020-07-13 01:38

Took a Stephen Webster bracelet in to be sized. Th...

Took a Stephen Webster bracelet in to be sized. They took off several beads but left an inch and half of the wire the beads were strung on exposed. Looked ridiculous. Talked to saleswoman who tried to convince me that it was beautiful. So I let her know it was unacceptable! So give it back. They agr...

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Steven Berlin
Reviews 1
2020-07-12 02:53

I have been shopping at Tappers since they opened ...

I have been shopping at Tappers since they opened their doors In Southfield. Nina Eisenberg has been my families sales person since she started with Tappers. Every piece of jewelry that my family owns has been purchased at Tappers. No matter what value the purchase is, we are always treated with the...

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Evet Lucia
Reviews 1
2020-07-06 02:29

I recently went into Tappers and was greeted by St...

I recently went into Tappers and was greeted by Steve Tapper. I He was very professional and kind. He took time to address my concerns and redesigned a ring that I previously owned. I would highly of Tappers to my family and friends and look forward shopping there in the future.

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Washington Philip
Reviews 1
2020-07-04 07:35

Great experience

Great experience
My Wife and I have purchased several items from this store over the past 15 years
Very happy with the quality of jewelry and the service of the sales force

I would highly recommend this store to all my friends and family

Phil Washington

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bruno Dabish
Reviews 1
2020-07-03 05:29

I was cheated by Tappers on a 21 kt. Gold bracelet...

I was cheated by Tappers on a 21 kt. Gold bracelet . They gave me $350 and told me that they were going above and beyond for me. I had 5 bracelets all alike that were my grandmother's from the past. I next went to Troy Jewelers on Rochester Road and was given $400 each time that I sold 1 as I neede...

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Randy Modell
Reviews 1
2020-07-02 01:39

When my wife lost her engagement ring - I called m...

When my wife lost her engagement ring - I called mark (Tapper). I can't imagine another jeweler being more helpful.... In addition to Mark assisting me with the insurance claim (which was above and beyond), he spent countless hours searching to find an exact replacement match and aggressively follo...

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Brett Homovec
Reviews 1
2020-06-26 11:22

We have purchased several items from Tappers, incl...

We have purchased several items from Tappers, including a 25th anniversary ring that was custom designed and made by Stephen Tapper. In a word, unbelievable! Wonderful experiences working with Stephen and Mark Tapper, and Pearl is the best. 6 stars out of 5. Friends for life.

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Jeff C
Reviews 1
2020-06-18 22:50

I Went for a last-minute gift . Gail met me at the...

I Went for a last-minute gift . Gail met me at the door and showed me many things and made sure I got the right item I was looking for . it was a very pleasant experience And although it was the first time I had ever been there I am excited to return for future purchases

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Jodee Smith
Reviews 1
2020-06-13 02:47

We had an amazing experience with Sara and the ent...

We had an amazing experience with Sara and the entire staff at Tappers, they really are the best! We felt we were in great hands from the moment we walked in! We were very satisfied with our purchase! Thank you, Tappers I just love my beautiful new ring!

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Jake Safran
Reviews 1
2020-06-11 16:52

Fantastic customer service! Outstanding selection....

Fantastic customer service! Outstanding selection. Extremely thorough and knowledgeable team that help you from A-Z. I would never shop anywhere else and I will continue to recommend Tapper s to everyone I know! A special shout out to Francesca and Mark.. thank you so much!

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Nikki Dore
Reviews 1
2020-06-10 02:01

I have been dealing with Tappers for nearly 20 yea...

I have been dealing with Tappers for nearly 20 years and specifically with Gail for close to that same amount of time. She is my go-to person. I am always greeted with warmth and respect whether I need a gift for under $50.00 or a more extravagant one. I always find something regardless of my budge...

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Barb .Michelini
Reviews 1
2020-06-10 00:18

I called tappers to inquire about an item I was lo...

I called tappers to inquire about an item I was looking for and Roz answered the phone. It was an inexpensive item but something special for a friend I needed that afternoon. She treated me as if I was buying any other item in the store, found the item in stock and didn t leave it out of her sight u...

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Benjamin Morris
Reviews 1
2020-06-08 07:19

A big thank you to Steve Tapper, who greeted us ri...

A big thank you to Steve Tapper, who greeted us right away upon entering the store and took his time to help us find the perfect diamond for an engagement ring. He really treats his customers like family, he's personable and kind, and is always available to help. He carried us through the whole proc...

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Tony Rhodes
Reviews 1
2020-06-07 23:45

unreal, i was highly referred, and was amazed. the...

unreal, i was highly referred, and was amazed. the level of service was above and beyond. the quality of the diamond and the whole ring, was way more than i had ever expected. i would referrer this tappers 1000 times over. thank you very much for such an experience

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Clarence Houston
Reviews 1
2020-06-03 01:26

What a 5 star experience! I went looking for an en...

What a 5 star experience! I went looking for an engagement ring and I walked into the most hospitable and upstanding service people in Michigan. Steve Tappers personally introduced himself to me and helped me along with his associate to help me find the best ring within my budget. Now, I didn't get ...

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Patricia Fantazian
Reviews 1
2020-06-02 21:31

Michelle waited on me. She was absolutely fabulous...

Michelle waited on me. She was absolutely fabulous. Very knowledgeable and helped me decide what looked the best on me. I will tell all my friends and family to ask for her when they shop at Tappers. She was warm and made me feel comfortable without pressuring me into anything! I will always ask for...

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Calvin K
Reviews 1
2020-05-27 13:01

Today I purchased a new rolex GMT Batman men s wat...

Today I purchased a new rolex GMT Batman men s watch. I arrived at 10am. I was in and out in 20 mins. The service here is great! I have also purchased a ever rose gold root beer GMT from this location also and they don t disappoint! My sales person here is Natalie Choulagh and she is very very knowl...

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Anna Farley
Reviews 1
2020-05-25 20:11

Staff has always been super friendly and helpful. ...

Staff has always been super friendly and helpful. Ms. Nina has helped my husband and I out many times over the last 5 years, as well as other staff members. The selection of fine jewelry is amazing and they are always will to order something for you if they don't have it available that moment. My hu...

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Sara Perkins
Reviews 1
2020-05-22 23:18

I recently worked with Leora at Tapper's to create...

I recently worked with Leora at Tapper's to create a beautiful set of stacking rings. With the current shelter-in-place order, Leora was able to send me pictures, help me size my finger, and find me the perfect jewelry, all from the comfort of my home. She was fast, professional, and so wonderful to...

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Deblina Righter
Reviews 1
2020-05-21 05:50

The wonderful staff at Tapper's helped my husband ...

The wonderful staff at Tapper's helped my husband customize and create the most beautiful engagement ring for me. When it came time to picking out wedding bands, going to Tapper's was the obvious choice. They took the time to show us so many bands for both my husband and I and answered all of our qu...

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