System insight limited

System Insight Limited is a UK specialist in professional dye sublimation photo printing equipment, supplying printers and genuine OEM media for photo booths, weddings, equestrian, and motorsport events. They offer reliable support and industry-leading products from brands including Citizen and Mitsubishi, with flexible rental options for event professionals.

The company has over 3 decades of experience and uses the products they sell daily, which allows them to offer a level of support they claim is like no other. They are authorised retailers of four of the biggest players in the photo printing industry and use the equipment themselves to ensure expertise.

They offer a third year warranty on Citizen products for just £99, and their highly qualified technicians are trained by Mitsubishi and HiTi. As an Authorised Service Centre, they have direct access to service manuals and spare parts information to maintain and repair equipment.

Business customers may return eligible goods within 30 days of delivery if they are unopened, unused, complete, and fully resalable, though a 15% restocking charge may apply. Faulty or damaged goods are handled separately under manufacturer warranties.

Technical support is available via a free initial phone call, with detailed 1-to-1 support costing £60 + VAT per hour. Their team can check with technical experts to ensure customers get the right guidance for their specific printer issues.

The registered office is located at Insight House, Waltham Business Park, Brickyard Road, Swanmore, Southampton, SO32 2SA, UK, and visitors are by appointment only. They recommend calling before visiting as directions are available from their Google Map.

Orders can be placed online via their website, and they offer a printer trade-in scheme alongside their rental options. They also provide print samples and tracked delivery for their customers.

The business primarily supplies goods to business customers, such as companies, partnerships, charities, or individuals purchasing for trade purposes, though consumer statutory rights apply where relevant. They treat orders placed under a business name or purchase order as business customer orders.

Reviewers consistently praise the exceptional customer service, professional and efficient team, and high-quality, reliable products. Many mention the smooth interaction and prompt response, with some noting the user-friendly website.

They supply genuine OEM media for various print sizes, including 4x6 and 6x8 formats, with prices listed such as £85.00 Exc VAT for Citizen CX-02 4x6 Print Media. They also offer photo mounts and folders as part of their product range.

They claim to be unique in their approach by using the equipment themselves and having a sister company, Image Insight, supply photographic solutions globally. This daily usage enables their specialist status and unique support model.

Some reviewers mention that the service is reliable and the team is professional, while others note the products are durable. The overall sentiment is highly positive, with no negative themes identified in the provided reviews.

The website states they are specialists in Dye Sub Printers for Photo Booths & Events, and they offer a range of services including setup, driver installation, and troubleshooting. They also provide a printer part exchange scheme.

You can reach System insight limited by phone at 01329835500.

The official website of System insight limited is systeminsight.co.uk.