Jim Innamorati
🌟 Svs veterinary supplies is the best! They have a great selection of products and the customer service is exceptional. I love their website, it's user-friendly and easy to navigate. I highly recommend them to all pet owners. 🌟
Questions about Svs veterinary supplies
What is Svs veterinary supplies?
SVS Veterinary Supplies Ltd is New Zealand's leading full service supplier to the veterinary industry, founded in 1987 by Basil Elstob and now owned by his son John. The business operates three branches located in Hamilton, Palmerston North, and Christchurch, serving the entire country with a wide range of clinical supplies, equipment, and instruments.
How long has the business been in operation?
The company has been operating for over 28 years and maintains a close-knit team that prides itself on providing excellent, friendly, knowledgeable, and hassle-free service to its customers across New Zealand.
What technology or integrations does the company use for ordering?
SVS offers a fully integrated electronic ordering system called VetChannel, which directly integrates with practice management software packages such as RX-Works, VetLink, VisionVPM, and ezyVet, allowing users to view and order stock without third-party add-ons.
How can a first-time customer start ordering from the company?
Customers can access SVS's extensive product range through their user-friendly website, which allows them to find and order items easily without needing to navigate complex third-party platforms.
Who exactly does this business serve and how do they deliver their service?
The business has a nation-wide network of sales representatives who act as experts in providing for veterinary needs, ensuring customers receive the right products at the right time and place.
What specific products and services are available from their warehouses?
SVS promises to provide outstanding product ranges with thousands of stock lines, equipment, everyday essentials, and consumables ready to send directly from their three warehouses located in Hamilton, Palmerston North, and Christchurch.
How does the business handle pricing and supplier agreements?
The company negotiates unrivalled pricing and service agreements with suppliers, promising to ensure customers get the best possible prices on time and as ordered.
What are the delivery terms and areas served?
SVS offers same-day delivery to most destinations, with 85% of clients receiving same-day service and the remainder getting next-day delivery, all from their three main branch locations.
What do reviewers commonly praise about the company?
Multiple reviewers on Trustburn praise the company for its exceptional customer service, wide selection of products, user-friendly website, and high-quality items that are always delivered promptly.
What makes this business different from competitors according to its own words?
SVS is described as New Zealand's leading clinical supplier, having grown from a small Christchurch-based supplier into a highly competitive nation-wide business that consistently over-delivers to customer expectations.
What specific commitment does the business make to its customers?
The company's commitment to providing the very best products and after-sales support is reflected in their promise to consistently deliver quality products at great-value prices through their extensive stock lines.
What does the leadership say about their approach to customer relationships?
John, the current owner, emphasizes that great relationships with customers, built over time, an in-depth understanding of the industry, and impeccable service are the key success factors for SVS.
What is the official website of Svs veterinary supplies?
The official website of Svs veterinary supplies is svs.co.nz.
How is Svs veterinary supplies rated on Trustburn?
On Trustburn, Svs veterinary supplies has a rating of 4 out of 5 based on 9 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Jason McCredie
💯 Svs veterinary supplies has been wonderful in providing all the necessary supplies for my pets. The website is easy to navigate and the product range is extensive. The customer service is outstanding and the delivery is always prompt. Highly recommend! 💯
Yogadigest Digest
🐶🐱 Svs veterinary supplies is my go-to source for all things pet-related. Their website is great, making it easy to find and order exactly what I need. The customer service is excellent, and the products are always high quality. Highly recommended! 🐶🐱
Feemo God
Svs veterinary supplies has been my go-to for all my pet supply needs. Their wide selection of products ensures that I can find exactly what I am looking for. The website is easy to navigate, and the customer service is top-notch. I highly recommend Svs veterinary supplies to all pet owners.
Ron Guziak
I recently purchased some supplies from a veterinary supplies website. The service was excellent and the products were of high quality. I am very satisfied with my purchase and would definitely recommend this company to others.
Nicolas Piau
As a customer of Svs veterinary supplies, I have had a great experience with their services. The staff is knowledgeable and always willing to help. The website is user-friendly and easy to navigate. I highly recommend Svs veterinary supplies to other pet owners.
Walter Thompson
🐾 Svs veterinary supplies is an amazing company. Their website is very informative and easy to use. I love that they have a wide range of products, allowing me to find everything I need for my furry friends in one place. I'll definitely be a customer for life! 🐾
Chao Wang
I recently purchased some supplies from a veterinary company website. The service was excellent and the products were of high quality. I am very satisfied with my purchase and would definitely recommend this company to others.
Marian Jonca
I recently purchased some supplies from an online veterinary company. The service was excellent and the products were of high quality. I am very satisfied with my purchase and would definitely recommend this company to others.
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- svs.co.nz