Questions about Susan Chesney
What is Susan Chesney?
Susan Chesney is the founder and creative director of Susan Chesney Interiors LTD, a London-based interior architecture and design firm. The company handles projects from concept through to handover, managing layout, furnishings, materials, and lighting for private residential and boutique hospitality clients. Her background spans behavioural sciences and luxury fashion, with international experience across London, Paris, Tokyo, and the Swiss Alps.
How does the design process work step by step?
The firm's process begins with a 1:1 consultation to understand how clients want to live, followed by schematic design, lighting design, FF&E sourcing, and design management. Susan Chesney Interiors orchestrates the unseen details so clients can enjoy the finished home, ensuring every project moves from initial concept to final completion with precision.
What makes Susan Chesney Interiors different from other designers?
The studio differentiates itself by championing quality over quantity and using a quiet, enduring respect for function, detail, atmosphere, and order. Rather than imposing a fixed studio style, the approach is client-centric, collaborating closely to create authentic environments shaped by a signature attention to detail and commitment to craftsmanship.
What specific services and products does the firm offer?
Key services include full interior design, schematic lighting design, FF&E sourcing and procurement, and design management. Optional offerings include interior architecture and bespoke furniture design, all aimed at creating immersive environments that feel considered and welcoming.
Where is the studio located and which areas does it serve?
The business operates from a primary studio located at 81-83 Fulham High Road, London SW6 3JW, though its main address for the company is 132-134 Lots Road, Chelsea, London SW10 0RJ. It serves areas including London, Wandsworth, Chelsea, Kensington, Knightsbridge, Mayfair, Hampstead, Clapham, Richmond, and Wimbledon.
How long has the business existed and what is its history?
Susan Chesney Interiors LTD was founded as a solo practice and has since gained recognition for its deeply personal, client-focused approach. The firm has earned multiple Global Client Service and Design Excellence awards and was featured in Homes & Gardens' Next in Design 2025, spotlighting 25 visionary British designers.
How can a visitor contact the business?
Clients can reach the firm by phone at 07787407625 or via email at Info@susanchesney.co.uk. The office hours are 9am to 5:30pm BST, Monday through Friday, and they accept inquiries by appointment only.
What do reviewers commonly praise about the service?
Reviewers consistently praise Susan Chesney's calm and professional manner, her ability to put clients at ease, and her meticulous attention to detail. Clients also highlight her practical advice, thoughtful planning, and ability to interpret specific tastes to create a place that truly represents them.
What do other websites and news sources say about the business?
Living etc, Homes & Gardens, and Ideal Home have featured Susan Chesney, with Global Brand Director Sarah Spiteri noting her use of paired back palettes that shine with real warmth. The firm was also highlighted in the Next in Design 2025 list by Homes & Gardens.
What should a first-time customer know before booking?
The firm offers a discovery call for new clients who want to book a consultation alongside their architect. This initial step helps champion quality over quantity by carefully selecting materials, makers, and details that last and truly resonate.
Who exactly is this service best suited for?
The service is ideal for discerning clients seeking full-service interior design for private homes or boutique hospitality projects. It suits those who want a bespoke journey from concept to handover, focusing on authenticity, enduring craftsmanship, and functionality.
What common doubts might a visitor have before choosing this firm?
A common doubt is whether the design will feel authentic to the client's lifestyle, but the firm addresses this by uncovering how clients want to live and translating that into personal, purposeful interiors. The process ensures the space anticipates evolving needs and aspirations rather than imposing a fixed style.
What core values guide the design philosophy?
The firm emphasizes that good design nourishes the soul and creates a sense of belonging. By respecting materials, craftsmanship, and the environment, they aim to create spaces that stand the test of time and serve users across chapters of life.
Does Susan Chesney have reviews on Trustburn?
Susan Chesney has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
Is Susan Chesney on social media?
Susan Chesney has official profiles on Facebook, Instagram.
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Susan Chesney Interiors LTD is a London-based interior architecture and design firm working on private residential and boutique hospitality projects. The studio handles projects from concept through to handover, managing details such as layout, furnishings, materials, and lighting to create spaces that reflect each client's preferences. Founded and led by Susan Chesney, whose background spans behavioural sciences and luxury fashion, the firm draws on international experience across locations including London, Paris, Tokyo, and the Swiss Alps. The company focuses on client-centric design, emphasising craftsmanship, quality, authenticity, and functionality in its residential and hospitality interiors.
- Website
- susanchesney.co.uk
- Phone
- 07787407625
- mazno138@mhmazno.com
- Address
- 132-134 Lots Road, Chelsea, London, SW10 0RJ, GB
- Business hours
- Mo,Tu,We,Th,Fr 09:00-17:30
- Categories
- Design