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Questions about Surf City Cranes

Based on reviews, listing data and website checks · updated 2 days ago

What is Surf City Cranes?

Surf City Cranes is an Australian-owned and operated mobile crane hire service provider that has been established since January 2006. They specialize in supplying cranes, trucks, and Manitous across Brisbane, the Gold Coast, and Northern New South Wales. The business is proud to be the largest local supplier of mobile cranes on the Gold Coast and Brisbane, fully accredited by the ISO for Quality, Environment, and Safety standards.

What specific crane types and sizes are available for hire?

The company offers both dry hire and wet hire options, meaning clients can either rent the vehicles themselves or avail of fully trained operators to use the hired machinery. They provide a full spectrum of cranes suitable for both small and large-scale projects, ranging from the heaviest of lifts to the smallest of loads. Their fleet includes various sizes such as 120T All Terrain Cranes, 100t Terrain Cranes, and 25T Franna Cranes.

What crane accessories and ancillary equipment does the company supply?

Surf City Cranes provides comprehensive ancillary equipment and accessories to support construction projects, including skip bin hire, brick cages, pallet forks, and block cages. They also offer rescue/first aid cages, flying loading bay/cargo cages, and concrete kibbles to cover all project needs. Clients can access these items alongside their crane rentals through the company's expert team support.

What insurance and safety services are included with the crane hire?

To ensure peace of mind for construction projects, the business offers insurance, safety, and maintenance services that cover cranes and loss and damage to protect client interests. This comprehensive service is described as a must-have for construction projects and adds extra value to the crane hire. They emphasize that safety, people, and quality come first in their operations.

Where is the business located and which regions do they serve?

The head office is located at 21 Hutchinson Street, Burleigh Heads, Queensland, 4220, and they service areas from Brisbane to Byron Bay. They also operate in Tweed Heads, Murwillumbah, and Ballina, ensuring coverage across Queensland and into Northern New South Wales. Contact can be made via phone at 0402 269 535 or 0448 874 438, or by email at info@surfcitycranes.com.au.

How long has the business existed and how has the fleet grown?

The company was established in January 2006 and has grown from a single Tadano TR 200M-4 Rough Terrain Crane to a fleet of over 20 machines. They have expanded their offerings to include general and project hire cranes, as well as ancillary hire services. This rapid growth over the past decade has allowed them to cater to everything from residential house builds to multi-million dollar construction projects.

What certifications and sustainability initiatives does the company highlight?

Surf City Cranes is fully accredited by the ISO for its high standards in Quality, Environment, and Safety, specifically citing QES ISO 9001-45001-AS14001. They recently introduced a Liebherr Germany Delivers First Stage IV-LTM 1060-3.1 crane with an AdBlue Stage IV engine to support their commitment to sustainability. This green machine complements their existing business approach for accreditation.

How does the company help clients select the right crane for their project?

The business offers a free site inspection service where an expert consultant reviews project requirements with managers to help decide the best crane match. This process ensures that the perfect crane is selected for the job site through their extensive knowledge and experience. Clients can book a no obligation site inspection to get assistance in finding the right equipment.

What is the company's guiding principle for customer service?

According to the company, their guiding principle is to provide 'stress-free solutions' that are fast, safe, and efficient every time. They aim to create relationships with clients by offering a good price, well-maintained machines, and ensuring all legislative requirements are met. Cutting corners is not part of their approach, and they prioritize providing value for money with a safe team.

What truck and Hi-Ab options are available for hire?

The business offers a range of truck and Hi-Ab options, including semi Hi-Ab and flat top truck hire for efficient lifting needs. They also provide 13T City Cranes and 16-20T Franna cranes to suit various lifting requirements. These vehicles are part of their diverse fleet designed to handle different types of work.

How does the company structure its service offerings for clients?

The company states that their fleet is suitable for both small and large-scale projects, ensuring versatility in their service offerings. They emphasize providing end-to-end solutions so customers only need to go to one company to fulfill all their needs. This comprehensive service approach is central to their business model.

What administrative tools and resources are available for clients?

The company provides a credit application form for crane rental services and outlines terms and conditions for their operations. They also offer a general information section and industry-leading crane hire services across Queensland. These resources are available on their website to assist clients with inquiries and transactions.

What distinguishes the business as a local supplier?

The business emphasizes that they are 100% privately owned, which they claim contributes to their local focus and high standards. They pride themselves on being the largest local supplier of mobile cranes on the Gold Coast and Brisbane. This ownership structure is highlighted as a key feature of their business identity.

How can I contact Surf City Cranes?

You can reach Surf City Cranes by phone at 0402 269 535.

What is the official website of Surf City Cranes?

The official website of Surf City Cranes is surfcitycranes.com.au.

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About Surf City Cranes

Surf City Cranes is a leading mobile crane hire service provider catering to Brisbane, the Gold Coast, and Northern New South Wales.

Fully accredited by the ISO for our high standards in Quality, Environment and Safety, Surf City Cranes is proud to be the largest, local supplier of mobile cranes on the Gold Coast and Brisbane that's 100% privately owned.

Address
21 Hutchinson Street, Burleigh Heads, Queensland, 4220