True professionals. They are willing to work with your need and not just force you into the solutions that give them the highest profit margin. They are also flexible and work on your schedule.
Always important to remember that renovations will likely cost a little more and take a little longer than you hope or plan. They are on par in this metric and the only real complaint we had with the service was that a couple of the contractors who did the actual work didn t convey the same level of professionalism as they do.
Mason is awesome at what he does! Highly recommend him and his team they stand behind their work. Will be calling Mason to help with what jobs come our way. Great guy and great work!!
Ordered four pieces to make shower surround. Was told two or three days. Paid $189. Called yesterday to see if order was ready for pickup...three weeks later. No...but we can have it tomorrow. Went today. Gorgeous gray slate. Unfortunately my tile is shades of tan and brown. Told me they cut it for me and I needed to take it. Did not agree to refund until I showed picture of shower. Maybe if they had done it when I ordered and paid for it?? Not going back. Never even got apology
I am a business owner and I understand the importance of customer service and quality of work. I can not tell you enough how appreciative I am of these folks over at Surface Source, they provided excellent customer service and were so prompt with getting back to us with pricing and install dates. They were truly life savers as other companies wouldn't even return our calls or give us the time of day. I have used them twice for countertops and they were fantastic!!! Please give them a call --you won't have any regrets.
We use them for all of our projects. They offer flooring, tile, counter tops, and have a very broad selection. Ordering isn't really that bad on timing, and the staff is amazing. I can call or go in and they are equally as helpful. The few times there have been mistakes, they have been very helpful and helped fix it regardless of which end it came from. They also offer install and we use it often, even on our own home as contractors. Highly recommend. This is a great local addition to businesses and you won't be disappointed. We have used them for years now.
There are many places to get building materials, but I highly recommend surface source to get those materials. Mason Legg is the salesman we use, and he always delivers and works hard to earn your business as well build a relationship during the process. A much better process than the big box stores.
Thank you Surface Source for our beautiful countertops and backsplash. We are pleased with the final product. Also, we thank you for your follow up during the project and meeting our needs to completion. Surface Source has an abundance of product for each customer to discover the perfect design for his or her needs.
Beautiful showroom that's not overwhelming, with a very knowledgeable staff that make you feel right at home. They take the time to sit down with you, design exactly what you want and walk you through the entire process! Highly recommend!
What can I say. Took a vacation day off to give Allen (one of the owners) all the time needed to measure and discuss the counter-tops, back splash and stack stone I was interested in and he just didn't show up. I called and was told he must have forgotten, lets reschedule......really? From the reviews they must do great work.....when they show up. Moving on!
Very pleased with their showroom and the selection of products. We had our kitchen countertops and a custom backsplash installed and are very happy with the price and the final product. They helped my wife with the design and provided great recommendations that worked within our budget. All installers were very professional and pleasant and finished the install in the timeline promised. I would highly recommend Surface solutions over a box store due to the personalized attention and the excellent employees and finished product.
Went to another flooring store in Belton and was told by the manager that I could not afford the flooring I wanted and that I should get carpet. So I walked out and went to Surface Source and was more than impress with the professional treatment I received. Theresa helped me choose a few samples. The entire process was excellent. And my floors look amazing.
News
No news yet. This is where the business shares its own updates and press.