Surface Crafters

2.8 · 25 reviews
Write a review
T
Tiffany Jarvis
Reviews 1
2020-10-19 04:36

So far our experience with this company has been f...

So far our experience with this company has been filled with LIES...we ordered our counters through the Home Depot and SC lost our order so we never received a call to measure until we called after a week or so of wating. Then they let us know that they couldn't come measure until 2 weeks. I called ...

Read full review

J
Jan R
Reviews 1
2020-09-27 16:23

So this guy quoted me a little under $5,000 (I rep...

So this guy quoted me a little under $5,000 (I repeat: $5,000!!!) for peacock green granite. I guess he figured I was too dumb to have done any price shopping prior to meeting with him, because the other four quotes I've gotten for the same thing were all somewhere between $2,016 and $2,600. I dis...

Read full review

F
Fred Burke
Reviews 1
2020-08-04 20:57

I was "extremely satisfied" with the professional ...

I was "extremely satisfied" with the professional installation and workmanship of the two installers Cory & Yemi who were also concerned after the install that I was happy with the out come. I also want to thank Lana who coordinated this job start to finish, she was always available with all my que...

Read full review

D
David Graeber
Reviews 1
2020-08-02 23:47

This is a tough review to write because the sales ...

This is a tough review to write because the sales process was very good. We ignored a small scuff on one of the counter tops because we are generally not that picky. An electrical chord under the island was left unattached and we could no longer close the cabinet drawer.

We would not write thi...

Read full review

G
Gregory Walls
Reviews 1
2020-05-13 16:06

Horrible is an understatement. I will never use t...

Horrible is an understatement. I will never use them again. They were contracted through Home Depot to redo my counter tops and back splash. They completed the counter tops in one visit but have been back now 4 times to do the full height back splash. They have mis-cut the material not once, but...

Read full review

B
Brent Kennedy
Reviews 1
2020-04-18 09:14

Terrible customer service!! Underestimated square ...

Terrible customer service!! Underestimated square footage by 7 sq feet and at $68 a sq foot, that's a pricey mistake. They also scheduled a 1-4pm window for installation only to call and say they'd be there at 5pm as they were running behind. When I asked about compensating me for the time I had to ...

Read full review

S
Shayla Anderson
Reviews 1
2020-04-06 12:41

The customer service was terrible and Stuart is co...

The customer service was terrible and Stuart is completely unprofessional and incompetent, when he said he could take care of me when I went to the office to pick out my granite for my house. My contractor and I had to keep calling him about an order on the granite that I wanted installed and he kep...

Read full review

K
Kelsey Hinton
Reviews 1
2020-02-10 01:11

Be sure to insist on confirmation of where your co...

Be sure to insist on confirmation of where your countertop seams will be, or they will take the liberty of placing them wherever they see fit. Very unprofessional experience with Stewart Layman and his manager Randy, who do not respond to emails or phone calls. This company fulfills many Home Depot ...

Read full review

T
Tim Pratt
Reviews 1
2020-02-10 00:43

We used surface crafters (through Home Depot) when...

We used surface crafters (through Home Depot) when we renovated our kitchen last year. While the entire process (demo, construction, new cabinets and floors) went about as smooth as I could have hoped for, Surface Crafters and our counter installation was about as frustrating and of a process as I'...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn