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Supreme Dog Garage

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Questions about Supreme Dog Garage

Based on reviews, listing data and website checks · updated today

What is Supreme Dog Garage?

Supreme Dog Garage is a retailer specializing in hypebeast and designer dog clothes, streetwear outfits, and walking accessories like collars, harnesses, and leashes. The business was established in 2018 and operates as a one-stop shop for fashion-forward dogs. They also offer designer dog beds, bowls, and toys, aiming to provide a wide range of quality products that bring joy to everyday life.

What are the shipping costs and delivery areas?

The company offers free shipping on every order to the United States and Canada with no minimum spend. For international orders outside these countries, standard shipping is free on purchases over $75 USD, while orders under $75 incur a flat $6.95 USD fee. All amounts are in U.S. dollars, and the $75 threshold is based on the merchandise subtotal after discounts, excluding shipping and taxes.

What winter products are available?

The business sells a variety of winter clothing including puffers, padded jackets, hooded vests, and fleece coats. Specific items include the Pawcler Puffer Dog Jacket and the Dog Face Explorer Designer Dog Winter Puffer Jacket. These products are designed to keep dogs warm during cold weather while maintaining a stylish appearance.

How does the SDG Coins rewards program work?

Customers can earn SDG Coins by joining the program, starting with 50 coins for a free account. Additional rewards include 500 coins worth $5 off when confirming an e-mail address. The platform also offers a loyalty system where users can track their dogs' sizes and manage wishlists.

What is the return and exchange policy?

The company offers a 14-day return or exchange policy for unworn items with tags. Returns and exchanges must be approved through their online form before any items are sent back. This policy applies to all orders placed through their website.

How can customers reach support?

The website states that customer service agents are available Monday through Friday from 10:00 AM to 6:00 PM. If agents are offline, customers can leave a message and expect a response within 24 hours. Contact can be made via e-mail or through the chat window on the site.

What do Reddit users say about the company?

Some users on Reddit have reported issues with defective products and claim the company refused to follow its own policies. These complaints highlight potential areas for improvement in product quality control and customer service adherence.

How long does order processing take?

The website mentions that orders are processed within 1–3 business days before dispatch. Business days are defined as Monday through Friday, excluding public holidays. This timeframe is separate from the estimated transit time for delivery.

What wholesale options are available?

Supreme Dog Garage offers wholesale options for pet boutiques, groomers, vets, and dog hotels. Interested parties can apply once to see wholesale prices across the shop. This service targets professional buyers looking for bulk purchases.

How does the business handle payment security?

The company uses encrypted SSL security to protect credit card information during transfers over networks. Both PayPal and their credit card payment provider are stated to be safe to use. This ensures that financial data is 100% protected during transactions.

What tools are available for new customers?

The website includes a puppy weight calculator and a dog size calculator to help new customers determine the appropriate size for their growing pets. These tools are part of the broader sizing and measurement assistance provided on the site.

Where is Supreme Dog Garage located?

Supreme Dog Garage is located at Miami, FL 33101, Miami, Florida.

What is the official website of Supreme Dog Garage?

The official website of Supreme Dog Garage is supremedoggarage.com.

Does Supreme Dog Garage have reviews on Trustburn?

Supreme Dog Garage has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Supreme Dog Garage

Stylish and comfortable dog fashion crafted for modern pets. Premium accessories and apparel made to turn heads on every walk.

Address
Miami, FL 33101
Categories
Retail