Electric Pixel LLC did a fantastic job on our website. Their team was attentive to our needs, and their expertise brought our vision to life. We are extremely satisfied with the final result and would highly recommend them for any web development projects.
Questions about Electric Pixel LLC
What is Electric Pixel LLC?
Electric Pixel LLC is the company behind Supercrank.com, an online store founded in 2000 that specializes in listing heavy metal t-shirts and horror merchandise. The business operates primarily through Amazon's affiliate program, curating official band merchandise and fulfilling orders via Amazon. They also maintain a YouTube channel and an X account to connect with their audience.
Where is the business located and how can it be reached?
The company is located at 626 Wythe Pl in Brooklyn, New York, and can be reached by phone at 3474460624. Their physical address places them in a specific Brooklyn neighborhood, which may be relevant for local visitors or those seeking a tangible connection to the business.
What specific types of merchandise does the store specialize in?
Supercrank.com offers a wide variety of merchandise including 33 black metal t-shirts, 44 death metal items, and 19 rock t-shirts. The site also features 10 movies/TV products and 11 novelty items, catering to fans of specific metal subgenres and horror themes.
How can customers purchase items from the marketplace?
The platform allows customers to buy t-shirts directly from eBay auctions or purchase them immediately through Amazon links. This dual approach lets users either bid on items or get instant delivery through Amazon's fulfillment network.
What are the terms for refunds and returns?
The refund and returns policy allows for a full refund or exchange within 30 days of purchase. Items must be unused, in original packaging, and not be perishable goods, intimate items, or hazardous materials to qualify for a return.
Are there any exceptions to the refund policy?
The website explicitly states that sale items cannot be refunded, and only regular priced items are eligible for a full refund. Additionally, defective or damaged items can be replaced, but exchanges for the same item are handled through Amazon.com.
What do reviewers consistently praise about the service?
Reviewers frequently praise the team's ability to understand requirements and deliver high-quality websites that exceed expectations. Many customers highlight the professionalism, creativity, and responsiveness of the staff throughout the project lifecycle.
How long has the business been in operation?
The business has been operating since 2000, starting on eBay before expanding to a dedicated website. This long history demonstrates a commitment to the heavy metal merchandise niche over more than two decades.
What other digital channels does the business use?
The company maintains an active presence on social media platforms, including a YouTube channel at youtube.com/supercranker and an X account at x.com/supercrank, in addition to their main website.
How does the business generate revenue?
The site uses affiliate links to spotlight products, which means purchases made through these links may generate commissions for the business. This model allows them to offer a curated selection of impressive and exceptional items.
What makes the shopping experience unique?
The platform offers a streamlined shopping experience by sourcing products from official band merchandise lines and fulfilling them through Amazon, ensuring reliability and speed for customers.
How are gift returns handled?
The business provides a gift certificate for returns if the item was marked as a gift, or sends a refund to the gift giver if the order was shipped to the purchaser for later gifting.
What is the official website of Electric Pixel LLC?
The official website of Electric Pixel LLC is supercrank.com.
How is Electric Pixel LLC rated on Trustburn?
On Trustburn, Electric Pixel LLC has a rating of 4.2 out of 5 based on 11 reviews.
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- Website
- supercrank.com
- Phone
- 3474460624
- Address
- 626 Wythe Pl