Suess Electronics

4.7 · 48 reviews
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Christian Schatz
Reviews 1
2020-10-19 17:51

If you need stereo equipment or a tv or just plan ...

If you need stereo equipment or a tv or just plan answers for your questions on home entertainment these people have the knowledge and all the toys you r looking for. Have been buying my stuff here for years they won't steer u wrong

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Heidi Prahl
Reviews 1
2020-09-26 05:25

Tired of paying for cable TV. Suess quoted us $35...

Tired of paying for cable TV. Suess quoted us $350-$500 to install attic or roof antenna and connect with 2 TVs. When Max arrived and climbed up into the attic he told me that an old antenna that was up there already from previous homeowner has great reception and he'd only need to pull some newer ...

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Justin Huntington
Reviews 1
2020-09-08 02:39

I recently made a purchase from Suess and I could ...

I recently made a purchase from Suess and I could not be happier. The staff is knowledgeable about the equipment they sell. Not once did they even try to sell me something I didn't need which is something rare in today's world. Rick not only helped me pick out the right equipment but also did a grea...

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Ed Fallon
Reviews 1
2020-08-20 17:52

Easy in and out. Suess's focus in on high end and ...

Easy in and out. Suess's focus in on high end and my interest is 70's equipment. Stopped because they are listed as a Thorens dealership and I was looking for a belt for my Thorens TD 160. A belt is not a complicated repair item but because one person was missing no one knew if they had one? They we...

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Angela Thede
Reviews 1
2020-08-07 23:08

I just had the best experience purchasing a securi...

I just had the best experience purchasing a security system and install, Andrew was very knowledgeable about their systems, he explained everything very well, I left feeling like I made the right choice going to Suess, I would highly recommend them to anyone, great staff.

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Helen McKean
Reviews 1
2020-07-27 08:13

They make shopping for and buying a TV a pleasant ...

They make shopping for and buying a TV a pleasant experience. First, a salesperson will wait on you even if you are a white-haired female! And Rick has always given me the information I needed to make a correct decision for my needs-even if its not a massive sound system or TV that I am shopping ...

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Jill Smarzinski
Reviews 1
2020-07-17 09:06

The owner was extremely rude to us and very mad he...

The owner was extremely rude to us and very mad he didn't make a big sale to us. I bought a $9 item to improve the quality of my tv and he made us well aware he didn't know he was "running a tech support." I regret spending over $1,000 there prior this year. I was not impressed with the business own...

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David Angell
Reviews 1
2020-07-08 19:09

This is the pre mirror elecktronics and sound stor...

This is the pre mirror elecktronics and sound store in the Fox River Valley. They handle high end elecktronics, speakers, And high end flat screen televisions. They offer installation and the staff are very knowledgeable about their product line. One can purchase speakers there from $25 to $10000 s...

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Lance Grammont
Reviews 1
2020-07-03 03:29

They are the same as everywhere. They were just a...

They are the same as everywhere. They were just as bad as Best Buy at fixing faulty equipment. They are probably more expensive.

I try and support local, but we are all better off finding stuff online & using recommendations from the neighbor kid. Businesses what to make money. These purchase...

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Shelley Draeger
Reviews 1
2020-06-27 17:19

Owner gave me a great overview of my television ch...

Owner gave me a great overview of my television choices. Didn't just try to sell most expensive. Asked what was important to me. Prices seem as Amazon and best buy, but much better service and better warranty. Mike the inside sales rep tries to help you and get it right.

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Bill Bickel
Reviews 1
2020-06-25 09:35

I love going into this store to actually be able t...

I love going into this store to actually be able to get quality advice on electronics. Rick Volkman is who I tend to work with when I am in there. Having someone who isn't there to just ask basic questions and has actual in depth knowledge is a big help with electronics needs. Very easy to work with...

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Google User
Reviews 1
2020-06-25 02:15

Minutes after entering the store I walked over to ...

Minutes after entering the store I walked over to a pair of stand mounted speakers and attempted to remove the grill cloth when my actions were abruptly stopped by the owner as he stated that Suess Electronics has a "Hands Off, Do Not Touch the Equipment" store policy for customers. Apparently this ...

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Joel De Shaney
Reviews 1
2020-06-22 12:12

Stopped in to ask a simple question about how to g...

Stopped in to ask a simple question about how to get my antenna to connect to my Samsung television (which I did not buy the TV from Suess). The antenna I did purchase form Suess! The gentleman who helped me out was very helpful and professional. he showed me all the steps to get the antenna to work...

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Matthew Burgoyne
Reviews 1
2020-06-14 19:03

I have only bought a few small items from Suess. E...

I have only bought a few small items from Suess. Every time I bought something they were able to help me answer any questions I had. Pricing is fair, you might be able to find something a little cheaper elsewhere but at Suess I find your paying for their fantastic customer service. Also if you have...

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Nick Van Zeeland
Reviews 1
2020-04-17 03:03

Excellent customer service. I had a home entertai...

Excellent customer service. I had a home entertainment system installed by Suess last November in addition to some outdoor speakers. Since then I did have a few issues with the product, which might of been self inflicted. I reached out to them to look for help and they responded like true profess...

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Jason Doeren
Reviews 1
2020-04-16 17:23

I purchased a Sony 4K HDTV from a competitor (Sues...

I purchased a Sony 4K HDTV from a competitor (Suess never crossed my mind at the time) on Tuesday, with my data guy to hang the TV on Thursday. Unfortunately, my data guy had a death in the family Thursday morning. I spoke with Adam in the service dept. at Suess. He was professional and over the t...

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cynthia floodstrand
Reviews 1
2020-03-26 01:25

A great visit...love shopping "local" ...'big box ...

A great visit...love shopping "local" ...'big box stores' have not held up to their hype...lower prices.. great service...not so much !!
We were able to learn about the televisions options, the difference between brands...delivery and set up and a fair price! Thanks Suess !

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Evan Cain
Reviews 1
2020-03-07 10:24

They have a great show room with just about every ...

They have a great show room with just about every type of system set up for listening. The employees are very professional and know their stuff. I am only a teenager and I was treated just as well as any adult looking to purchase a 15,000 dollar system which impressed me. I was simply looking for a ...

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Ben Hommerding
Reviews 1
2020-02-13 20:48

Tim and the team helped to make sure we were happy...

Tim and the team helped to make sure we were happy with our home theater. There were some rocky spots along the way as there are with any large scale project, but our theater looka and sounds great.
Make sure you take the time to listen and do research into products to make sure they are going to w...

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Cameron Godsill
Reviews 1
2020-01-16 22:12

They have an article online about getting Fox 11 t...

They have an article online about getting Fox 11 through an antenna. After recently cutting out cable I tried so many things to get this channel and a couple others. Finally came to them for some help. They walked me through what I was doing and why I was having trouble then set me up with an antenn...

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Ed Albrent
Reviews 1
2020-01-09 05:59

Have been shopping at Suess Electronics for over 3...

Have been shopping at Suess Electronics for over 30 years. I really like how they take care of you and still provide a great value. Also not afraid to say that I don't understand the new technology, they ask what I am looking for and explain my options and cost. Try them out!

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