Strand Management is a joke and very unprofessional. I am not typically one to complain or to waste my time with not kind words, but sometimes experiences should be shared. My husband and I were going to leave behind our beloved, long term beach rentals for a new property, managed by Strand Manageme...
I have been living in a condo managed by Strand Management Group since January and it has been the biggest headache. Not only does the team of Strand Management give you the run-around regarding maintenance, it appears that no one in their offices knows who is in charge of tending to the needs of th...
Great place, very attentive friendly management staff properties well kept, family oriented.
Worst Company EVER!!!! When you call their office no one answers, and you have to leave a voicemail, and when you do no one calls you back to solve your problem. If you need your problem fixed, you need to keep calling and try at least 15 to 20 times for your call to be answered, and when it does ge...
Things get done in a friendly timely manner and th people are very personable.
This company is a joke. They will intentionally ignore your phone calls if they don't want to deal with you. They also don't take responsibility for their mistakes. Don't ever rent from these people. You will be disappointed and they will take all of your money.
Update: Stay far away from this pl...
The management of this place is so disrespectful and rude.. they held my security deposit over 40 days from the time i moved out.. lied and said they sent it when they did not. would not respond to my emails to them. they were suppose to return the deposit within 30 days or you could receive up to 3...
This is the worst place to rent from my other half and I asked them if they had a condo for rent they had one opened in myrtle beach close to Broadway but when we went to look at it it was fully trashed the carpets where dirty there was stanes on the wall and holes on the wall and ect. They told us ...
The team of professionals at Strand Mgmt Group do an excellent job of servicing the homeowners. Rosalee, Jason and Trey are customer focused and do a great job working together as a team and sharing information about the units. Regardless of who I speak to when I call about my unit, I receive up t...
Very friendly and informative staff. That's why they handle my rental property!
Bernadette is super.
The condos themselves are great! Strand Management is unreliable and only thinks about money! Brandy and Jason are both jokes, one will tell you one thing and the other will tell you another! Long term leasers are hassled all the time with notes on there door, for instance denying pest control becau...
This agency is a joke!!! The people who work there are so unprofessional and no one cares what's going on! We were told we can move in on a certain date. When we went to pick the keys, it turned out they forgot to list the unit for painting. So we had to wait another week. Guess what? A week later- ...
Very dishonest!!!! Stealing from people in the middle of a pandemic. When a tenant pays to have new filters put in, and then leaves extra and is still charged! They wont answer the phone so you can't ask them why they stole your deposit. They do not itemize all charges so you are not even able t...
I wish i could give them 0 stars. I have dealt with terrible property management companies in the past but Strand Management is by far the worst. I had to call 4 times and talk to 4 different people before I could finally get them to even try to send someone to fix my broken A/C in the middle of t...
This is the worst place to lease annulay through, very hard to get in touch with anybody, takes a long time for them to come and fix anything that's broke in your apartment! Everything is just rigged up there, the maintence is the sorriest saddest group of "handyman" and that's all they are, are hal...
Terrible people I rented a house for 8 years with Lenoard Call associates they were a great company to deal with always very nice got things fixed right away when there was a problem Then this Grand Stand management co bought them it was terrible after that high winds tore some siding off the hou...
I have to say that I have loved living in River Oaks under Strand Management. I am very happy with the service I receive. They are always on top of everything. I have never had an issue with the management team. Jason and Brandy are fabulous and are always willing to help with any situation that...
My experience with Strand was GREAT! Everyone in the office was super. I leased a unit from them for a few years while I was building my house. The initial transition was very smooth. If we had any issues with the property, they were very quick to respond. Upon exit they were fair at accommodating m...
Stephanie is always friendly and very helpful! She will go out of her way to make sure her customers are happy and accommodated.
All I can say don t rent from this place you will not get all of your security deposit back if you get it at all .thy will charge you for every little thing thy can find not to give your security deposit back . Save yourself a headache rent some wear else .
Worst rental company I ever came in contact with. Would not recommend at all. Office Manager beyond rude. They need to replace office staff and get better staffing,more friendly, less attitudes.
I love this place I had rental from this place for many years
very bad place!!!! dirty unit!!!! old furniture!!!! bad service!!!!Horrible experience. NEVER go here if you want an apartment. All these people care about is money, and not human life. my rug is disgusting, the microwave barely works, stains on the walls when I first moved in, and I can go on with...
Horrible customer service. I called to inquire about renting a house or condos and no one picked up. I left a voicemail and no one responded. I sent an email and heard back pretty quickly, but Stephanie was NOT helpful at all. I told her we were looking for a June 1st move in and her responses basic...
This will probably sound like the generic bad review at first but I just want to help some other people out before they make a mistake. I have photographic proof of how much these people care about the health and safety of their tenants, if possible to post here I will.
Not sure how the short ter...
I've lived here for almost a year. Had no issues. I had a,problem with my stove, they got a new one in here with in a day or two. Quick to settle problems. Inly down side us,the appliances, flooring and fixtures need updated
We have a great management company. We went to get a loan for a unit in another complex and found ratings for management companies from the loan company. Strand Mgmt. was rated to have excellent management skills with a record of years of solid financial planning.
Ninety five percent of the staff is just horrible to deal with, not wanting to listen to you, cutting you off when you try to talk to them, and they assume what you want. You basically have to set up surveillance to prove your point and the best they respond with is "oh." They are lazy and refuse t...
If I could give 0 stars I would. Horrible service, unprofessional agents. They Promised that they would contact me before charging me a fee from a security deposit for a missing headboard from the bed - no one ever did contact me, I had to call myself and find out that all the charges have been made...
We love living here. Stephanie is wonderful and very helpful. She has helped us with all our questions and really knows her stuff! The maintenance is quick and will fix anything,or it will be replaced. I don't understand why there are bad reviews because this is the safest,and the quietest place I'v...
Dealt mostly with Jason Sullivan. Dealing with him was a comedy of errors and incompetence. Not to mention Moral Bankruptcy. He would go and put pre eviction notices up on our door, after we already paid him, because he was too stunned to look in his desk for the post dated check.
Also, prepare to ...
STAY AWAY FROM THIS LEASE COMPANY! Their nice voices and smiling faces is just a front. As soon as you move out they will find any way to stick it to you. We left our sons apartment spotless. It was defiantly cleaner then when he moved in but they produced pictures of crumbs in drawers and broke...
To begin, the owner's comments below are completely false. I never displayed any derogatory language towards your staff, that's completely false. I was completely professional the entire time. You most likely made that up to try to look a little bit better but that won't help much since you have a 2...
Great people, great experience, and love Stephanie she is amazing!!!! Totally recommend!
Wouldn't recommend this company to anybody. There are 100 different rental companies in myrtle beach, I'd recommend to use any other
The worse rental experienced in 13 yrs!!! I paid one year in advance ($10,000) and the owner didn t even want to replace the toilet when the tank busted with glass and water everywhere that I had to clean up..Stand management brought in a small tank that didn t even work properly.. when I told the m...
People, if you can avoid this company please do it. The only thing they want is money, their repair prices are high. At the same time they are not clear with the information, they tell you something, and then they say that they never said that. Lost almost all my deposit because of bad information.
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So far I ve had a really great experience with the office, if I need anything, or have any questions I always get the help I need. Everyone is amazing and Stephanie has been extremely helpful.
Rented for almost two years. Very unprofessional, employees constantly leaving the business. They do not keep proper records. Waited almost four months for our rental reimbursement after leaving -- a complete headache and aggravation. Go elsewhere!
Not a great place for long term renting. No one seems to be willing to help with anything unless it involves accepting your rent payment. My Calls and messages are ignored. It took 1 year to fix a leaking a/c. Went for months with a hole in the kitchen ceiling. Needless to say they aren't big on mai...
Working in property management is challenging. Thankfully, there are property managers like Miss Bernadette answering phones so quickly, and being so helpful that makes getting rental verifications quick and easy. Thank you!
This is the worst place to live and rent from. Since we moved in it s been difficult. The management group is super unprofessional and rude!! They can not do their job right. Worst experience ever.
I would not recommend
Would not even give a 1 star. Be aware of these clowns, they will take all your money once you move out. Do not rent from them.
Every time we contacted Jason or Brandy or Rosalie, we received excellent attitude and exceptional service. I would recommend these folks highly if I had a unit to rent. They are truly professional in every sense of the term. Well Done!
Its been a year now since Ive moved to southcarolina. I was lucky to have my 1st apt. be thru strand management... Jason and Brandy have not only been great to communicate w/, but have also helped me w/ all quest. I ve had about the area... My apartment is beautiful, and is a very safe place to live...
Very easy and Comfortable company to work with. Stephanie is always a pure delight!!
Bernadette and Rachel were great help. I was trying to find my friend from out of town a place to live and was on a time limit. They both went over and beyond to help us find a place. And they did. Could not ask for better people to work with. Thank you again
First of all, I rented toward the end of April which is a horrible time to rent in this area. Yes they did overlook an issue on my credit report from 6 1/2 years ago, so I thought it would be a good company. No, I was wrong. They lied to me when I went to look at the place telling me someone else...
ZERO Stars Avoid this company at all costs. All they do is take there monthly cut from the rent and sit back. The office administration lies and does not get anything done. The tenants moved out three weeks ago and the carpets nor the painting have not been completed.
These people are bar none the worst leasing agency I have ever had the displeasure of dealing with. When I moved in the apartment was in poor shape with holes in the carpet and stains on the walls. Every appliance in the apartment is over a decade old and functions at about half the capacity that th...
Jason and Brandi are so nice! Very professional and always ready to resolve a problem and to help. We were so pleased with them and would not hesitate to recommend them to friends. We feel we made friends during our stay in the condo and think this is probably the best rental experience we have had!...
The people that work there are so nice. The property I stayed at was great. We needed a bigger place as our family has expanded and they helped us out every step of the way. I would recommend them to everyone!