Stokley's marine has provided me with excellent service. I purchased a boat from them and the whole process was smooth and hassle-free. The staff were knowledgeable and helped me find the perfect boat for my needs. I am extremely satisfied with my purchase and would highly recommend Stokley's marine to anyone in the market for a new boat.
Questions about Stokley's marine
What is Stokley's marine?
Stokley's Marine is a second-generation, family-owned boat dealership in Nicholasville, Kentucky, that has been serving Central Kentucky since 1972. It specializes in selling new and pre-owned boats from brands like Tracker, Yamaha, Cobalt, Nitro, and Sun Tracker, as well as offering marine engines and accessories. The business is known for its extensive selection of fishing, pontoon, and jet boats designed for local lakes like Herrington and Taylorsville.
Where is the business located and how can customers reach it?
The dealership operates from its showroom located at 3034 Lexington Road in Nicholasville, Kentucky, and serves customers across the Bluegrass region. Visitors can reach the store by calling (859) 887-2466 or (859) 885-4778, and the business is open Tuesday through Saturday with specific hours listed on their site. The location places them conveniently near popular local waterways such as Cedar Creek and Green River.
How does the purchasing process work and what should buyers expect?
Customers can browse new and pre-owned inventory online, but the business advises that availability cannot be guaranteed due to high sales volume. Once a boat is selected, the knowledgeable staff assists with the purchase process, ensuring customers understand all details before finalizing the deal. The dealership also provides a full range of parts and accessories for those looking to upgrade their existing vessels.
What brands and boat models are available at the store?
The dealership prides itself on offering competitive prices alongside a timeline of partnerships with top-selling brands starting from 1992. They feature a wide variety of models including Grizzly and Topper jon boats, Ranger boats, and Tahoe runabouts to suit different boating styles. Their inventory includes both new boats and pre-owned options from Mercury and Evinrude engines.
What do recent customer reviews say about the staff?
Several reviewers highlight the staff's ability to help customers find the perfect boat for their specific needs, noting that the team is friendly and knowledgeable. Many customers mention that the staff answered all questions thoroughly and made the buying process easy and stress-free. The consistent praise focuses on the helpfulness and expertise of the employees during the selection phase.
What awards or recognitions has the business received?
The dealership has earned five-time National Championships for customer service in 2007, 2008, 2009, 2010, and 2016, reflecting a strong commitment to excellence. This recognition is attributed to the team's dedication to providing the best boating experience and maintaining long-term relationships with their clients. The business aims to make every customer a lifetime friend and supporter of the dealership.
What are the store's operating hours?
The store operates on a schedule where it is closed on Mondays and Sundays, with Tuesday through Friday hours from 9:00 am to 6:00 pm and Saturday from 9:00 am to 4:00 pm. These hours allow the team to manage inventory and service while accommodating customer visits throughout the week. The consistent operating times are clearly stated on their contact and about pages.
What additional products and services does the business offer?
The dealership offers a comprehensive selection of marine engines, specifically mentioning Evinrude and Mercury Marine parts for upgrades. They also stock accessories and boat parts to ensure customers have everything needed for their vessels in one location. This one-stop-shop approach covers both new boat sales and maintenance requirements.
What area does the business serve and what local waters are nearby?
The business serves a unique area covering Central Kentucky, including Nicholasville and Lexington, with easy access to numerous local lakes. Customers often boat on nearby waters like Laurel, Cave Run, and Cumberland, which are within an hour or two of the store. The location allows them to effectively support boat owners across this entire region.
How long has the business been operating and who leads it?
The dealership has been in operation since 1972, making it a well-established business with over 40 years of experience in the industry. It is a second-generation family-owned operation where Ralph Stokley joined in 1981 and now leads the team. This long history provides a foundation of expertise and a deep understanding of local boating needs.
What is the current rating and how recent are the reviews?
The Trustburn rating for the business is 3.7 out of 5, based on 7 reviews posted between January and October 2023. The reviews are recent, with the most recent dated October 8, 2023, and the oldest in the set from January 2, 2023. The rating split shows a majority of positive feedback, though some scores vary between 3 and 5 stars.
What makes the team and their approach unique?
The website states that the team consists of the industry's most qualified and passionate boaters who give their best every day. They emphasize that their nearly forty-year career as a boat mechanic and sales leader has built a dedicated team of employees. This focus on qualified staff is a key differentiator for the dealership.
What is the business's core philosophy and mission?
The business offers a full line of boats, accessories, and service, positioning itself as a premier dealer in Central Kentucky. They explicitly state that they want to make customers a lifetime friend and customer rather than just a one-time sale. This philosophy is reflected in their commitment to unmatched customer service and satisfaction.
What support and educational resources are available to customers?
The dealership provides support for operating and enjoying a boat, including resources for servicing and maintaining the vessel. They also offer blog posts and boater resources to help customers get the most out of their purchase. These educational materials are part of their broader support system for new and experienced boaters alike.
How has the business expanded its brand offerings over time?
The business highlights its timeline of brand partnerships, noting that the Yamaha line of jet-powered boats was added in 2007. This expansion included open bow runabouts and center-console fishing boats, further diversifying their inventory. The addition of these brands demonstrates their ongoing commitment to offering top-selling options.
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I bought a boat from Stokley's marine and it was a great experience. The staff was helpful and knowledgeable, and they helped me find the perfect boat for my needs. The boat is of excellent quality and I have had no issues with it. I would highly recommend Stokley's marine to anyone in the market for a new boat.
I had a great experience purchasing a boat from Stokley's marine. The staff was friendly and helpful, and they made the whole process easy and stress-free. The boat itself is of high quality and has performed excellently on the water. I would definitely recommend Stokley's marine to anyone in the market for a boat.
I recently bought a boat and Stokley's marine provided me with exceptional service. The staff was knowledgeable and helped me choose the perfect boat for my needs. The whole process was smooth and their after-sales support has been great. I am extremely satisfied with my purchase and would highly recommend Stokley's marine.
I am very happy with the boat I purchased from Stokley's marine. The staff was helpful and provided excellent customer service. The boat itself is of great quality and has exceeded my expectations. I would highly recommend Stokley's marine to anyone in need of a new boat.
I recently bought a boat from Stokley's marine and I am very happy with my purchase. The staff was friendly and helpful throughout the process. They answered all my questions and made sure I understood everything. The boat is of great quality and I have already enjoyed many days out on the water. I would definitely recommend Stokley's marine to anyone looking for a new boat.
👍 I recently purchased a boat from Stokley's marine and I am extremely satisfied with my purchase. The staff was friendly and provided excellent customer service. I found the perfect boat for my needs and it has performed exceptionally well on the water. I highly recommend Stokley's marine to anyone in need of a new boat. 👍
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Stokley's Marine. Kentucky's #1 boat dealer for Tracker fishing boats, Sun Tracker and Regency pontoons, Yamaha jet boats, Nitro bass boats, Cobalt luxury runabouts, Tahoe sport boats, Mercury outboard motors, and Ascend kayaks. Plus a full line of boating parts, accessories, and service.
- Website
- stokleysmarine.com
- Phone
- (859) 887-2466
- Address
- 3034 Lexington Rd
- Categories
- Maritime