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Average ratingGreat
4.1/ 5

Based on 9 reviews

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Questions about Stoffhaus

Based on 9 reviews, listing data and website checks · updated today

What is Stoffhaus?

Stoffhaus is a fabric and accessory retailer operating multiple physical stores and an online shop. The business offers a wide selection of fabrics, short goods, wool, sewing accessories, curtains, and decorative fabrics. It is owned by W&S Textil GmbH and serves customers in Berlin, Cottbus, Reichenbach, Rostock, and Zittau.

What are the opening hours for the Berlin location?

The Berlin store at Frankfurter Allee 50 is open Monday through Friday from 10:00 to 19:00 and Saturdays from 10:00 to 18:00. Customers can visit these hours to browse the large selection of textiles and accessories in person.

What are the opening hours for the Cottbus location?

The Cottbus store at Stadtpromenade 11 operates Monday through Friday from 10:00 to 18:00 and Saturdays from 10:00 to 13:00. These hours allow shoppers to visit the shop during the week or on Saturday mornings.

What are the opening hours for the Reichenbach location?

The Reichenbach store at Markt 19 has varied hours: Monday and Friday from 09:30 to 17:00, Tuesday and Thursday from 09:30 to 18:00, and Wednesday from 09:30 to 15:00. This schedule accommodates different shopping needs throughout the week.

What do multiple reviewers praise about Stoffhaus?

Reviewers consistently highlight the excellent quality of the fabrics and the large variety of products available. They also frequently mention the friendly and helpful customer service, as well as the fast shipping for online orders.

What are the prices like according to customer feedback?

Several customers note that the prices are reasonable compared to the high quality of the goods offered. This value proposition is a recurring theme in the positive feedback received on the platform.

What is the company's history regarding recent changes?

Recent news from October 2026 reports that the Stoffhaus in Reichenbach was saved when a regular customer took over the store. This event highlights the business's resilience and community connections.

What specific products and services are offered?

The store sells a vast array of items including cotton fabrics, decorative fabrics, curtains, short goods, sewing accessories, sewing baskets, and wool. Additionally, the business offers sewing courses and knitting or crocheting classes for customers.

How can customers get started with online shopping?

Customers can visit the official website at stoffhaus-berlin.de or the dedicated online shop at stoffhaus-onlineshop.de to browse and purchase items. The site is described as user-friendly, making it easy to find specific fabrics or accessories.

What is the nature of the business entity?

Stoffhaus operates under the legal name W&S Textil GmbH. The firm maintains a central office in Berlin and manages several branch locations across Germany, providing both retail and educational services.

What contact information is publicly listed for the Berlin office?

The Berlin office can be reached by telephone at 030 / 291 83 54 or by fax at 030 / 291 84 03. These numbers are associated with the main location at Frankfurter Allee 50.

What is the overall sentiment regarding customer service?

Multiple reviews describe the customer service as excellent, prompt, and always helpful. Staff members are noted for going the extra mile to assist customers with their orders and inquiries.

What is the official website of Stoffhaus?

The official website of Stoffhaus is stoffhaus-berlin.de.

How is Stoffhaus rated on Trustburn?

On Trustburn, Stoffhaus has a rating of 4.1 out of 5 based on 9 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Darren Meachem
Reviews 1

I have been a loyal customer of Stoffhaus for several years now. The fabric quality is always outstanding, and the prices are reasonable. The website is user-friendly, making it easy to find what I need. The customer service is excellent, always prompt and helpful. Highly recommended!

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About Stoffhaus

Stoffhaus offers large selection of fabrics and accessories.