Stemar

Stemar is a South African security systems retailer and installer founded in 1989, specializing in alarm systems, CCTV, electric fencing, intercoms, gate automation, and access control. They serve both residential and commercial clients in the Johannesburg area and beyond, offering supply, installation, and repair services.

The company installs and supplies state-of-the-art wireless systems from brands like Ajax, Hikvision AX Pro, Dahua, Provision, Uniview, EZVIZ, and IMOU. They also offer audio, video, and GSM intercoms from COMMAX and MKii, as well as non-lethal self-defence launchers from Byrna.

Customers can request a quote or schedule a repair by using the links on the website, after which a consultant will contact them ASAP. For repairs in Johannesburg, bookings are available Monday to Friday between 8am and 4:30pm.

Their core service area covers a 25km radius from their Randpark Ridge office, including Randburg, Sandton, Roodepoort, and surrounding suburbs, though they are flexible to travel further when required.

The office operates between 08h00 and 17h00, Monday to Friday, but installations can be arranged for after hours and weekends if required.

Stemar offers free shipping on orders over R2500. They also provide a tracking reference field for customers to enter their order number or tracking reference to monitor deliveries.

Recent reviews from 2022 and 2023 frequently praise the exceptional customer service, high-quality products, and fast delivery. Many customers specifically mention the helpfulness of the staff and the seamless checkout process on their website.

The business holds a Trustburn rating of 4 out of 5 stars based on 9 reviews. The feedback is relatively recent, with the most recent comments dating back to August 2023.

The company is based at 14 Kayburne Avenue, Randpark Ridge, Randburg, 2169. This location serves as their tech and despatch office.

Customers can reach the business via the phone number 011 791 5515 or the email address info@stemar.co.za. There is also a dedicated mobile line at 072 74 74 754 for specific technical and sales support.

The company states that their electric fencing installations are fully certified. They also note that no special permits or licenses are required to purchase or own their Byrna non-lethal defence launchers.

Stemar provides remote access systems for gate and garage door motors, as well as fingerprint, keypad, RFID, and facial recognition access control systems for secure entry.

The Ajax alarm system is described as a state-of-the-art wireless solution with mobile control capabilities. It offers DIY kits or professional installation options for homes and businesses in Johannesburg, Pretoria, and Cape Town.

The website provides a specific guide titled 'How to Handover an Ajax Alarm System to a New Owner,' indicating a structured process exists for transferring ownership of these systems.

Their CCTV offerings include IP bullet cameras, IP turret cameras, and motion cams from brands like Tiandy and SPOTBOT, which feature AI intruder detection and vehicle detection modules.