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Steam Brothers

4.1ยท 11 reviews
Average ratingGreat
4.1/ 5

Based on 11 reviews

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327%
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Questions about Steam Brothers

Based on 11 reviews, listing data and website checks ยท updated today

What is Steam Brothers?

Steam Brothers is a franchise-based cleaning and disaster response company operating in the upper Midwest, including North Dakota locations in Dickinson, Jamestown, and Mandan. They provide services for both residential and commercial customers, ranging from carpet cleaning to fire and smoke restoration. The business uses up-to-date cleaning equipment and technologies to address water, smoke, and fire damage, as well as routine cleaning needs like upholstery and tile cleaning.

What specific services does Steam Brothers provide?

The company offers a wide variety of services including carpet cleaning, upholstery cleaning, air ducts and vents cleaning, odor control, and tile and grout cleaning. For disaster response, they provide fire, smoke, and soot remediation, dehumidification, catastrophic storm response, and mold mitigation. They also handle water removal, contents restoration, and biohazard or crime scene cleaning.

How does their disaster response technology work?

The company's website states that their disaster response team uses a totally self-contained system with an onboard diesel generator called DryvexT MC5200. This system draws in outside air, conditions it to 3-15% relative humidity, and blows it into the building to absorb moisture. A second blower extracts moisture-laden air to accelerate the drying process and minimize business interruption time.

How is Steam Brothers structured and where are they expanding?

Steam Brothers operates as a franchise model, with opportunities available for new locations in states like Iowa, Minnesota, Montana, Nebraska, and South Dakota. The business emphasizes that local franchisees use the most up-to-date cleaning equipment and technologies available to meet customer needs.

How can customers and potential franchisees contact Steam Brothers?

The company's website lists a 24-hour emergency service number at 800-767-5064 and a local phone number at 701-222-1263. They also provide an email address for contact at info@steambrothers.com for general inquiries and franchising opportunities.

What do the recent Trustburn reviews indicate about customer satisfaction?

Recent feedback on Trustburn shows a 4.1 out of 5 rating from 11 reviews, with the majority being 4 or 5 stars. Reviewers frequently praise the team for being thorough, professional, efficient, and friendly. Common themes in positive reviews include excellent stain removal, prompt service, and high satisfaction with upholstery and tile cleaning results.

What specific aspects of the cleaning service do reviewers praise?

Some reviewers on Trustburn specifically highlighted the quality of tile cleaning, noting that the team was professional and courteous. Others praised the efficiency and thoroughness of the carpet cleaning process, stating they would definitely use the service again in the future.

What benefits does their drying technology claim to provide?

The company's website mentions that their DryvexT technology helps reduce claims costs by shortening drying time and decreases the chance of mold and bacteria growth. They also note that their system minimizes reconstruction costs and business interruption time for affected properties.

How does Steam Brothers differentiate its disaster response approach?

Steam Brothers positions itself as a restoration service provider that handles fire, smoke, and soot damage alongside standard cleaning tasks. They emphasize that their accelerated drying process leads to less claim dollars and faster insurance claim cycles.

Where does Steam Brothers currently operate and where are they planning to go?

The business serves both residential and commercial clients across North Dakota and is looking to expand into neighboring states. Their service areas include Dickinson, Jamestown, and Mandan, with new locations coming soon in Iowa, Minnesota, Montana, Nebraska, and South Dakota.

What emergency support options are available?

The company's website explicitly states they offer 24-hour emergency service for disaster response, ensuring rapid response to water intrusion and other catastrophic events. They also provide online customer response capabilities for faster communication.

What specialized cleaning solutions are offered?

Steam Brothers offers a range of specialized cleaning solutions including stain and soil retardant application and drapery and blinds cleaning. They also provide biohazard and crime scene cleaning as part of their comprehensive service list.

How does their technology prevent secondary damages?

Steam Brothers emphasizes that their technology reduces microbial concerns and excessive tear-out by drying buildings quickly. They also mention that their system helps avoid secondary damages like delays from lack of electricity or heat.

What opportunities exist for new franchisees?

The company's website includes a section on franchising, highlighting profit centers and opportunities for new franchisees to pick a location. They encourage interested parties to contact them today to apply.

What is the official website of Steam Brothers?

The official website of Steam Brothers is steambrothers.com.

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About Steam Brothers

Address: 326 7th Ave E, Dickinson, ND 58601, USA