Questions about Stately Pools
What is Stately Pools?
Stately Pools is a family-owned, licensed, and insured pool company based in East Hampton, NY, serving the East End for decades. The business handles everything from weekly chemistry checks and equipment repairs to full gunite renovations and patio rebuilds. Their team aims to provide sustainable pool care built around restoration first, with a focus on fair pricing and reliable service.
What specific services does Stately Pools offer for pool maintenance?
Their maintenance services include cleaning and servicing pools one to two times per week, balancing proper chemistry, emptying skimmer baskets, skimming the water surface, and inspecting for issues. They also provide fast leak detection to address minor concerns before they become costly repairs, ensuring the pool stays crystal clear and operating at its best.
What equipment upgrades and installations are available?
The company installs and repairs heaters, filters, pumps, salt systems, automation, lighting, spas, pool lines, and autofills. Their goal is to improve efficiency, reliability, and overall performance while helping extend the life of the equipment through professional installation and repair services.
What renovation options can homeowners choose for their pool?
Stately Pools specializes in replacing vinyl liners, installing new step configurations and benches, expanding existing pools, and adding railings. They also offer marble dusting and premium PebbleTech resurfacing to restore the appearance and durability of gunite surfaces that have worn from exposure to water and weather.
Which towns and areas does Stately Pools serve in the Hamptons?
They proudly provide professional services throughout the East End, including Southampton, East Hampton, Noyac, Springs, Sag Harbor, Amagansett, Bridgehampton, and Sagaponack. The business explicitly covers seven towns across the region, ensuring local availability for their clients.
How long has Stately Pools been operating in the area?
The company has been around for many decades, with its origins tracing back to the 1960s when it was started by Sam Doughty's stepfather. They have maintained a commitment to dependable service and honest communication throughout this long history in the Hamptons.
Who are the key owners and team members behind Stately Pools?
Sam Doughty and Brendan O'Reilly are the two owners, with Sam having graduated from East Hampton High School and running the business for as long as he can remember. Heather Hartstein serves as the office manager and head of subcontractors, having lived in the Hamptons year-round for over 25 years.
What is the company's approach to pricing and business practices?
Stately Pools believes in fair pricing, installing equipment that lasts, and responsible practices. Their mission is to provide dependable, high-quality pool service with personal attention, operating as a mid-sized company that values sustainable care and restoration over replacement.
How can a new customer get started with Stately Pools?
Visitors can request a free estimate to begin their pool project. The process involves telling the team what is going on with their pool, after which the experts will point them in the right direction to schedule service or a renovation.
What are the core values that homeowners trust about this business?
Homeowners trust Stately Pools for reliable customer service, fast response times, and high-quality workmanship. The company emphasizes that they take pride in treating every pool as if it were their own, offering a local, family-run experience.
What specific patio and outdoor living services are offered?
In addition to pool work, they handle wood and stone patio rebuilds for the space around the pool. This includes installing fire pits, BBQs, and seating areas to create a complete outdoor living transformation.
What is the company's stated goal regarding pool care sustainability?
Their goal is simple: sustainable pool care built around restoration first, replacement second. They aim to fulfill requests and get back to customers in a timely manner while meeting expectations with personal care.
What is the company's official website domain?
The official website domain is statelypools.net, where homeowners can find more information about their services, view a gallery of completed projects, and contact the team.
Where is Stately Pools located?
Stately Pools is located at 4 Tan Bark Trl, East Hampton, NY 11937, East Hampton, New York.
How can I contact Stately Pools?
You can reach Stately Pools by phone at +1 631 495 9772.
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Welcome to Stately Pools, the long-time, family-owned company for swimming pools in the Hamptons, NY. Our hardworking and loyal team is dedicated to creating swim and patio spaces that bring clarity and craftsmanship you can trust and service you will love.
- Website
- statelypools.net
- Phone
- +1 631 495 9772
- Address
- 4 Tan Bark Trl, East Hampton, NY 11937
- Categories
- Facilities services