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Questions about Sparkly Maid NYC

Based on reviews, listing data and website checks · updated today

What is Sparkly Maid NYC?

Sparkly Maid NYC is a Latino-owned, woman-led cleaning company operating in New York City since 2014. They specialize in residential and commercial cleaning for apartments, houses, offices, and retail spaces across all five boroughs. The business uses flat, upfront pricing starting from $170 and requires payment only upon arrival via Zelle, Venmo, Cash App, or cash.

How does the online booking process work?

To book a service, customers can use the online booking system which takes under two minutes. The process involves selecting a home size and cleaning type, seeing the flat price instantly, and then choosing a date and time. No credit card is needed to reserve a slot, and payment is collected when the cleaner arrives.

What is the satisfaction guarantee and how long do I have to report issues?

Sparkly Maid NYC offers a 100% satisfaction guarantee that covers any missed spots. Clients have 48 hours to report issues, and the company will return to re-clean the area at no extra cost. This policy applies to every apartment and visit to ensure customer delight.

Where is the headquarters and what areas are served?

The company operates out of its headquarters located at 447 Broadway, 2nd Floor, Suite 523 in New York, NY 10013. They serve all five boroughs of New York City and areas within about 60 miles of Manhattan, including Jersey City, Hoboken, and Yonkers.

How can I contact Sparkly Maid NYC?

Customers can reach the business by calling or texting (646) 585-3515 or emailing support@sparklymaidnyc.com. The team promises to reply within 15 minutes via call, text, or email seven days a week, 24 hours a day.

What is the current rating and what do reviewers say?

Recent reviews on Google, Yelp, and Trustpilot show a 4.9-star rating from over 470 verified customers. Reviewers frequently praise the punctuality, professionalism, and spotless results, while some mention the ease of communication and flexible scheduling as key benefits.

How long has the company existed and who founded it?

The business was founded in 2014 by a mother and son team and has since cleaned more than 1,000 homes and offices. It remains a small, family-hearted operation that trains every new team member internally and treats them like family.

What makes Sparkly Maid NYC different from other cleaners?

Sparkly Maid NYC differentiates itself through flat, upfront pricing with no hidden fees and a vetted, background-checked cleaner arriving on time every visit. They also emphasize eco-friendly, non-toxic products as standard and offer free changes with 48 hours' notice.

How does the company train and support its cleaning staff?

The company trains all new team members themselves rather than relying on external agencies. They prioritize supporting their cleaners by treating them like family to ensure happy, respected staff who take better care of clients' homes.

What payment methods are accepted?

Clients can pay using Zelle, Venmo, Cash App, or cash directly when the cleaner arrives. This method means no credit card is required to book or to complete the transaction for the service.

Are there any current promotions or discounts?

The business offers a $15 discount for new clients who use the promo code NEW when booking. This offer is limited time only and can be claimed by mentioning the code during the booking process.

What specialized cleaning services are offered?

Sparkly Maid NYC provides specialized services for move-ins and move-outs, as well as post-construction cleaning. They also handle recurring weekly or bi-weekly maid services for busy families and individuals.

What types of commercial clients do they serve?

The company serves a diverse range of commercial clients including restaurants, medical practices, fitness centers, schools, and retail stores. They provide janitorial services for common areas and disinfecting services to eliminate germs.

What specific themes do multiple reviews share?

Some reviewers on Google and Yelp mention that the cleaners leave the house smelling great and spotless. Others appreciate the ability to communicate via text and email, noting that the team is always punctual and professional.

What is the official website of Sparkly Maid NYC?

The official website of Sparkly Maid NYC is sparklymaidnyc.com.

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About Sparkly Maid NYC

Sparkly Maid NYC offers top-tier cleaning services for homes and offices in New York City. Our skilled team ensures every space shines, using safe, high-quality products. With flexible scheduling and custom plans, we provide everything from deep cleaning to routine maintenance, leaving your space spotless and refreshed. Enjoy the luxury of a sparkling clean with Sparkly Maid!

Address: 447 Broadway 2nd floor, New York, NY 10013