💯 Softek Solutions, Inc. has been instrumental in improving our business processes. Their expertise and dedication have helped us achieve greater efficiency. The team has been responsive and proactive, addressing any concerns promptly. We highly recommend Softek Solutions, Inc. for IT solutions.
Questions about Softek Solutions, Inc.
What is Softek Solutions, Inc.?
Softek Solutions, Inc. is a healthcare software solutions company founded in 1995 by David Fletcher. The business specializes in Oracle Health EHR systems, offering charge capture management, EMR performance monitoring, and patient accounting software. Their Panther technology helps identify charging errors and revenue leakage before they impact billing systems.
What specific products or software features does Softek offer?
The company's Panther charge capture software provides real-time visibility into the revenue cycle process, instantly showing when charging is inconsistent. EMR performance software uses state-of-the-art detection to dismantle bottlenecks and run systems smoothly. Patient accounting software offers on-demand, interactive visibility into patient billing data without waiting hours or days for updates.
Where is the business located and who are its primary clients?
Softek Solutions, Inc. is located at 4500 West 89th Street in Prairie Village, Kansas. The business serves over 200 Oracle Health EHR clients and operates as a strategic partner and consultant for these systems. They provide consulting services and custom reporting to resolve revenue cycle issues.
What makes Softek Solutions, Inc. different from other competitors?
According to the website, Softek's mid-revenue cycle expertise and charge capture management software can identify missing and incorrect charges before they cost millions in revenue and denied claims. The company believes Oracle Health EHR is the best EHR system and positions itself as a specialized partner for optimizing EHR system performance.
What are the key features of their Panther technology?
The business offers Panther technology for EMR monitoring and alerting, which discovers system issues and alerts users quickly so hospital systems can run smoothly. They also provide custom reports prepared upon request and specialized consulting experts to resolve organization-specific revenue cycle issues.
How can a potential client get started or book a demo?
Clients can request a free panther TEch Demo or try the software out for free. The company also offers a custom report request feature and a login for Softek University. Contact can be made via the phone number (913) 649-1024 or the email info@softekinc.com.
What is the current rating and how recent are the customer reviews?
The Trustburn listing shows a rating of 3.9 out of 5 from 8 reviews, with the most recent feedback dating back to November 2023. Reviewers consistently praise the team's professionalism, knowledge, and efficiency in delivering IT solutions and addressing concerns promptly.
What themes do several customer reviews share?
Multiple reviewers on Trustburn highlight the team's high skill levels and ability to deliver projects on time with exceptional attention to detail. Some users note that the solutions provided were innovative and helped achieve business goals beyond expectations.
What is the history and founding story of the company?
The founder, David Fletcher, graduated from the University of Kansas School of Engineering and founded the company to continue developing computer software. After 25 years, the team remains focused on enhancing clients' EMR systems with the latest technology and transparency.
What are the core values and team structure of Softek?
The business culture is built on information sharing, transparency, and open communication with both employees and clients. They listen to client needs and build software around specific pain points, exploring new opportunities to help clients optimize their EHR performance.
What kind of support and warranty does Softek provide?
Softek provides revenue consulting support solutions that assist clients long before Oracle Health EHR implementation and continue providing customer support long after. They aim to help hospitals run as smoothly as possible by discovering system issues and alerting them quickly.
How does Softek help with system bottlenecks and revenue cycle issues?
The company offers Panther technology that effectively discovers and dismantles bottlenecks to improve overall system performance at the point of care. They also provide specialized consulting experts to resolve acute and chronic revenue cycle issues that could jeopardize business integrity.
How does the company address revenue leakage and charging errors?
The website states that even the smallest charging errors can result in significant revenue losses, and their tools offer coaching to correct the issues causing revenue leakage. They combine software solutions with specialized consulting experts to resolve organization-specific revenue cycle issues effectively.
How can I contact Softek Solutions, Inc.?
You can reach Softek Solutions, Inc. by phone at +19136491024.
What is the official website of Softek Solutions, Inc.?
The official website of Softek Solutions, Inc. is softek-solutions.com.
AI-generated from reviews on this page. Verify anything important with the company directly.
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Softek Solutions, Inc. is a healthcare software solutions company.
- Website
- softek-solutions.com
- Phone
- +19136491024
- Address
- 4500 W 89th St
- Categories
- Computer software