The service from Soft4Doc was great. The software is easy to use and has all the features I need. The customer support team was helpful in answering my questions. I would recommend Soft4Doc to others.
Questions about Soft4Doc
What is Soft4Doc?
Soft4Doc is the company behind MD Management, a Belgian hospital scheduling software founded in 2018 by Philippe Dony with headquarters in Mont-Saint-Guibert. It was originally developed by MD Management starting in 2001, with co-founders who are doctors. The platform helps hospitals manage operating rooms, staff schedules, and constraints across multiple sites and services.
What is the rating split and how recent are the reviews?
The Trustburn rating is 4 out of 5 stars based on 8 reviews, with a mix of 5-star, 4-star, and 3-star ratings. All eight reviews are from 2022 and 2023, showing consistent positive feedback over the last year.
Who exactly does this software suit and who does it not suit?
The software is designed for hospital departments and entire establishments, including anesthesiology, cardiology, pediatrics, emergency care, intensive care, and surgical blocks. It supports various roles such as doctors, nurses, secretaries, physiotherapists, psychologists, and management staff.
How does the planning process work step by step?
The process begins with a 30-minute demo, either in person or via video call, where the team shows examples close to the user's service. Afterward, users can start with a single department and gradually add other sites or networks to the entire hospital system.
What should a first-time customer know before starting?
First-time users should know that the software integrates with existing tools rather than adding a new application to manage. It allows users to encode needs, constraints, and rules once, after which the system helps build weekly schedules that respect holidays, rest periods, and duty shifts.
What do the location and contact details imply for visitors?
The company is located in Brabant wallon, Belgium, and offers on-site visits to services anywhere in Belgium. Their contact information includes the phone number +32 460 24 24 48 and the email address info@soft4doc.be.
What is the history and team structure of the company?
MD Management has 25 years of experience in hospital scheduling, having started in 2001. The company was cofounded by doctors who understand the internal workings of duty rosters and scheduling from the inside.
What themes do several reviews share regarding praise and complaints?
Multiple reviewers praise the software for being user-friendly, efficient, and easy to use, while also highlighting excellent customer support that is responsive and quick to resolve issues. Some users note that the support team is always available to assist with queries.
What are the detailed features and products offered?
The software offers features such as verifying rules, managing leave requests, handling last-minute replacements, and providing real-time notifications on mobile devices. It also includes capabilities for managing quotas, competencies, and ensuring equity in scheduling.
What are the languages and markets served?
The website states that the software can be used for a single service or for the entire establishment, allowing users to start small and scale up. It supports multiple languages including French, English, and Dutch.
What resources and terms are available for new users?
The company provides a free guide and a one-minute video to help users understand the software. They also offer a pilot program for new customers to test the system before full adoption.
What are common doubts a visitor might have before choosing this software?
The software is designed to work with existing tools used by hospitals, avoiding the need for additional applications. It ensures that each person working in two services is never scheduled twice at the same time.
What are the key terms and conditions for using the software?
The software is built to respect all rules, including holidays, rest periods, and duty shifts, ensuring no conflicts arise. It also allows for real-time updates and notifications to keep everyone informed.
What is the official website of Soft4Doc?
The official website of Soft4Doc is soft4doc.com.
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Soft4Doc is a great company to collaborate with. Their document management software has improved our productivity significantly. The customer support team is always available to assist. We are very satisfied with their service. 😊
I had a pleasant experience with Soft4Doc. The software provided by them is really user-friendly and efficient. The customer support team is always ready to assist and resolve any queries. Overall, I am satisfied with their services.
I recently started using Soft4Doc and am impressed with the functionality of their software. It has made document management much easier for our team. The customer support has been excellent in handling our queries.
Soft4Doc provides good software solutions for document management. I found their product to be really helpful in organizing our documents effectively. The customer support team was responsive and assisted me well. Overall, a satisfactory experience.
The experience with Soft4Doc has been positive. Their software has helped us manage our documents efficiently. The customer support team has been responsive and provided prompt assistance. Overall, we are happy with the services provided by Soft4Doc.
👌 Soft4Doc is a reliable company providing excellent document management solutions. Their software is user-friendly and has helped our organization streamline our processes efficiently. Their support team is quick to respond and resolve any issues. Highly recommended! 👍
Soft4Doc is an excellent company. Their software is top-notch and has significantly improved our document management process. The customer support team is always responsive and helpful. I'm really happy with their service. 😊👍
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Soft4Doc designs and develops an online-schedule app to help users manage and increase their operating rooms efficiency. Philippe Dony founded it in 2018, with its headquarters in Mont-Saint-Guibert in Belgium.
- Website
- soft4doc.com
- info@soft4doc.com