had a nice review but they ruined it in one day. I’ll never step foot back there.
A little to read but to save time, go to any other Nissan dealer!
Unfortunately the tire and wheel coverage we purchased with the new car (we bought two that day) was canceled’. No one knows by who or why. Nothing is ...
I've been going to Smithtown Nissan for over 6 years. They are a great business with a great staff.
Great dealership! Hadn't considered them for quite some time because of reputation, but I'm glad I gave them another shot. My experience now - no hassle, great price, and customer-focused!!!
Quick oil change...very nice staff..should have elevator to get to 2nd floor waiting area instead of service parts elevator.
Best guys, take great care of me and my. Andy is the best.
Bob in sales and Kenny in finance were professional, helpful and great to work with. As return customers to Smithtown Nissan, we can add it to our list of positive experiences at the dealership. Thank you!
I recently visited Smithtown Nissan. I was greeted by a very friendly staff and sat down with a salesman to discuss my options. I personally hate going to dealerships by myself, being a woman, but it was going very well. Just as I was thinking how well it was going I was introduced to a manager name...
Excellent car leasing experience! I love my new Rogue.
The service dept. Here is better than most. My only real complaint is that the EVgo quickcharger is constantly off-line.
I must say all the staff working there were very good about following all social distancing guidelines even going so far as to do headcounts to be sure they were in compliance. Also, a nice touch was the squirt of hand sanitizer they give you as you leave the service department. Nicely done Smi...
Service Rep Jim was terrific. In the past I have had my 370 Z by the service station around the block from me, I could easily walk home and walk back to pick up my car. Jim convinced me that it was worth going to his dealership and waiting for my car. I am definitely a new service customer.
I had my oil changed on my Murano, and I always have a great experience there. Bagels, coffee (Starbucks even)! My husband used to take my Murano for service, but now I insist on going!
Bought a SL Pathfinder today. Greg was awesome. Honest and straight forward. He knew what we wanted and worked with us getting the car we needed. Will definitely be going back for future purchases
The best place in town for nissans. Too bad they closed.
The people who work at Smithtown Nissan have always, from my very first visit, been welcoming, professional, generous and helpful in every and any way possible. This past week s visit was no exception. The gentleman who registered me even took the time to guide me through a maze of rooms to an eleva...
Brought in my car for a recall. Great service. Kind staff. Will be sure to return for service and maybe my next car.
The sales team was outstanding. Exceeded all my expectations. they made me feel like I was the only customer there and focused on what I needed. Great team.
I purchased a used car from this dealership. They had an advertisement that showed the price of the car and said that you can only have that price if you used their financing terms. The terms were 5.9% and $1995 down. What I learned was that $1995 down meant that they would add that to the price of ...
My sales person made it easy & painless .. super friendly.. thanks
I got exactly what I was looking for.
There was no surprises at the end.
So far, so good! I've now taken 2 different Nissan vehicles which I did not purchase from the dealership to Smithtown Nissan service center and they did the right thing! Recommended exactly what I needed even as I was inquiring about other more expensive services, they steered me in the right direct...
I have been a Nissan customer for years, leasing three Nissan vehicles at one time. A lease price was agreed upon and the dealership changed the lease contract amount. They initialed the monthly lease amount change, not me (the buyer. I find the whole process a fraud.
Andy was very helpful. Only one thing that prevented a 10 rating was I had an 8am appt for my car to be serviced. I got there at 845am and they didn't even take my car in until 8:55am. They must have been short staffed but everything else was on the money.
My wife and I just leased our 4th and 5th consecutive vehicles from Smithtown Nissan. The past 12 months had seriously wounded our credit. Joe Urso and all of the fine people there were able to make great deals for the two of us. I'm certain that any other dealer would have shown us the door. Smitht...
This was my first experience at Smithtown Nissan & it was excellent! The staff was warm, welcoming & very helpful in finding the perfect car for me.
I don't think there was much else ...They did everything I've come to expect from them.
Got my car without any hassle. Smooth and fast transaction
BLAST FROM THE PAST SEE FINA FIRST OR NOT
He should see who he hires first, I remember this guy jesus from Atlanta nissan I would never come here again or send people there specially since this is there, This guy doesn t know how to treat customers, don t know how he got a job Helping customers s...
Staff very helpful. Waiting room very convenient and well appointed. I needed to monitor my work emails and had no problem finding a desk and an outlet. Enjoyed a bagel as well. No sales pitch for unnecessary services which I really appreciate.
I got the car of my dreams! The experience was fast and easy ! I am so happy with the price and with the excellent attention! I will absolutely recommend Smithtown dealer. Thank you so much !
Came in for a routine oil change ? tire rotation. Done quickly without an appointment. Service rep then advised of my battery needing replacement + convinced me to take care of that now instead of waiting for my May inspection. Done quickly
I went in for a recall and the service guy (sorry I didn't get his name) went through a list of things that I may or not need done. It turns out I just needed the recall done. Very refreshing and super nice!
Thank you Jim, it was very fast server.
Got oil changed in 15 min super fast.
Bob Mitchell is the best salesperson. He made leasing my 6th Nissan easy and enjoyable, as he has in the past.
Truly a 5-star experience in every facet of the buying process. I expect to do business with this dealership again and again and again.
Awesome service, the issues I had with my car were resolved, all the details of the job were explained and the delivery as promised.
I was totally satisfied with the professional and friendly service provided to me from Matty Brown. Great Guy!
I would highly recommend my family and friends to come to Smithtown Nissan and only deal with Todd Schneider. He has helped me lease my cars since 2008. And also want to compliment Allison who took care of the paperwork.
They are the best Nissan dealer ship on long island for every service they do
Very painless experience. Everyone was very helpful and courteous. The salesman Keith was great. I would definitely go back and would recommend purchasing a vehicle from Smithtown Nissan.
Service took exactly the time I was told. While waiting I had coffee and read my book. Also got a manicure! Thank you.
I went in to Smithtown Nissan last week and was greeted wholly and humbly. The sales team, who's names I forget, were attentive to my interest in exploring the lot in a thorough and questioning manner. Upon returning a few days later, sales manager Joe Urso made finalising my deal an easy matter, le...
Purchased 2020 Altima to discover the hood is misaligned with a noticeable gap between the hood and fender on front passenger side. An appointment will be made to have this inspected/corrected.
So today I went to Smithtown Nissan to start a new lease. First thing I noticed was how clean and organized it was. Every single staff member had on a mask. I come in and they offered my mother and I water and coffee right off the bat. I wanted a black Sentra and their inventory manager Rich went ou...
I had a great experience leasing from Nissan at Smithtown. I worked with an experienced broker, Eric, who was very helpful. He was able to get me the best deal around. I'm thrilled with my new Nissan Rogue. It's a very comfortable and spacious car.
Great experience with my trade and purchase. James was a very helpful salesman. We took a long test drive and went over alot of features. We actually downgraded from a Platinum Armada to an SL. we saved some money and still got most of the features we wanted. BTW....dont ever go to Nissan 112 they...
I just moved to Ronkonkoma, and I always had my car serviced at Garden City Nissan. I needed an inspection, plus I have another minor issue, so I called Smithtown Nissan to make an appointment. I was told they don't make appointments, just come before 6:00 M-F or 4:00 on Saturday. Fine. I went o...
They were awesome, I had time to kill and they had a transfer pick me up and drop me off. Highly recommended !!!
I bought my wife s 2019 Rogue from Riverhead Nissan. It wasn t the most pleasant experience but spoke with management (Francois, the sales manager) after the sale and felt comfortable with the dealership. Late on Saturday, the check engine light went on and my wife asked me to have the car serviced....
Greg A. met all of our requirements and was a pleasure to work with. He helped us greatly in finding a new, safe car at a reasonable price. He was very personable and informative and it was obvious that he knew what he was talking about. We will definitely visit Smithtown Nissan again !!
Matty Brown from Smithtown Nissan is the best! This is the second Rogue I lease from him and I am glad I went back to him. He was nice, understanding, addressed my needs and answered all my questions that helped me figure out the best course of action was to take a new lease. I would recommend him t...
I ve come in a few times for service. Always kind and professional. Good service, informative and not pushy with service recommendations.
The entire staff is wonderful, friendly and helpful, jim from service was great in helping me go over to sales to explore my options in buying a new Nissan. Kenny was very honest and direct in what my options were, and you can tell they really do try to get you the best deal and aren t trying to rip...
Great service. Chris, excellent service advisor. Will come back.
Had a big repair done on my 2012 Juke. Chris Fritz at Smithtown Nissan went above and beyond to make sure the root cause was addressed. He was patient with all my detailed questions and had equally detailed responses that showed his work is thorough and exceptional.
Bob and Brian made leasing a car super easy. They were very knowledgeable and professional. Thanks again Smithtown Nissan!
My experience at Smithtown Nissan with my salesman, Mike Fariello was the most pleasant experience I have ever had buying a car. He was not the "typical" pushy car salesman and actually gave me the best price that he possibly could and I left there very happy. I would definitely recommend this dea...
Walked in with no appointment for software update and Chris took me in right away. Explained what it was for told me it would take a hour and a half. They finished in less time. I am very pleased with the service
This was a pleasant car buying experience. Everyone is so friendly. The insurance guy "Q" for coupon king saved me a ton of money, my dealer Matt Brown was honest and the sweetest manager Scott made you feel welcomed. Thank you everyone for an amazing experience!!
Chris f. Was amazing and very informative and helpful throughout the entire process. Will definitely come back for any service related issues
Awesome experience buying a vehicle, can't say enough good things.
They did a great job I m happy for the service thanks a lot.
This will be the 4th car I have gotten from Smithtown Nissan. I always go back to see Joe Urso because he always give me a good deal and makes the experience smooth, quick and easy. This time Joe hooked me up with the salesman Kenny who worked with Joe to get us setup with a great deal in minutes. I...
The experience at Smithtown Nissan is unmatched. I was in and out in a matter of 2.5 hours. Joe and Bob did not play games the gave us the lowest price right off the bat. Offering us a low lease payment for a beautiful 2018 Nissan Rouge Sv with the technology package. I recommend Smithtown Nissan to...
Everyone at Smithtown Nissan fell into Friendly Soup and came out wonderful! Every question was never an annoyance. Professionalism was the rule of the day. The "this is broken" became "We fixed it" beyond my expectations. See you all for the next oil change!
Two days later the inside paneling between my brand new Nissan snaps out of place and the service department tells me I need to wait four days to come by for them to look at it. I m not happy about this at all. It s as if they made the deal and do not care that there is something wrong with the car ...
It was very pleasant and everything went very smoothly. Would highly recommend Smithtown Nissan and I am from Nassau county
Nothing that could been done better! I always receive amazing service from everyone at Smithtown Nissan, especially Andy Lisske! He is the best of the best and always provides awesome customer service! Very thankful for all of the help I have received from you guys over the years! Thank you!
Wide variety of offerings. Aggressive dealer; dont forget to walk with you head on your shoulder. All in all great experience, if you know exactly your needs.
Service department is excellent. After dealing with another Nissan dealers service departmemt I found out what a professional operation is. Andy our service rep took time to listen and diagnose the issue I had with my Juke. He called my home with updates and was a great help. I highly recommend them...
From the better Nissan dealers out there...
My five star is only for their amazing spacious lounge /waiting room, and for not having to wait all day to know what's wrong with my car...
I tried making an appointment by a few Nissan dealers in the city, none were able to commit to a timetable of...
Amazing customer service from Niko, He is very friendly, helpful and efficient. Very Satisfied. Didn't expect to lease a new car that quick. Will recommend this dealer to my friends.
I had a great experience at this dealership. They were always very efficient and was willing to work with everything i wanted. If they did not have a car i wanted in stock they were willing to find it! Any changes i requested on the car before purchasing they took care of. They were very cooperative...
My sevice adviser was very helpful and knowledgeable. I had a good experience at smithtown Nissan. Thank you every much.
Surpassed all my expectations. Made the process so easy. 100% will return when my lease is up
Great experience. They were very accommodating especially my salesman Greg and the sales manager Joe Urso.
I went into the dealership In July of 2012 after a friend telling me she had spoken to someone there and could get me the vehicle I wanted at the price I could afford. I didn't think it was possible after seeing the online prices. Sure enough I got exactly what I wanted at the right price. The sale...
Dustin was an excellent, knowledgeable, and very accommodating. I would recommend him business in a heartbeat.
The rep was great. Detailed in explaining the what the purchase would and how it fits to my everyday driving experience. I will definitely back because of her.
Our Salesman Nico was a pleasure to work with, helped us make the best decision for our family and our future. He seemed honest and genuine. Never felt like we were being pushed or taken advantage of. Joe D in insurance helped us get the best deal on insurance, which actually helped lower our premiu...
I ve been to a lot of dealerships but I have never came across a team like Joe Urso and his staff at Smithtown Nissan have who work as hard as they do to comfortably get you into the vehicle you want to. They aren t pressuring as my salesman Keith was great and after he passed it off to Joe to work ...