I want to express my gratitude to the Smartway auto inc team for their exceptional service. I had a wonderful experience purchasing my car from them. The staff was friendly, knowledgeable, and made the entire process smooth. I highly recommend them to anyone looking for a new car.
Questions about Smartway auto inc.
What is Smartway auto inc.?
Smartway auto inc. is a used car leasing program available at all Champion Automotive Group locations in Michigan. The business is designed for customers with less than perfect credit who are looking to rebuild their credit and get back on the road to financial freedom.
Who exactly is this program for?
The program specifically targets individuals with less than perfect credit who need a way to establish or re-establish their credit history. It is also suitable for those who cannot afford the cost of collision coverage with their own insurance company.
How does the payment process work for lease payments?
Customers can make payments by calling (517) 548-5707 with a debit or credit card, texting (810) 522-0371 with their name and last four digits, or by mailing a check or money order to P.O. Box 2070 Brighton, MI 48116. Cash payments can also be made at the Champion dealer cashier's office if they are informed it is a Smartway payment.
What are the required insurance coverages for the lease?
State-mandated PLPD liability insurance of $100,000/$300,000 with $50,000 property is required, along with either Collision Coverage or Loss Damage Waiver (LDW). Deductibles cannot exceed $500, and Smartway Auto Inc. must be listed as the Loss Payee on the policy.
What happens if the vehicle is totaled or stolen?
Both the standard Collision/LDW options and the optional Loss Damage Waiver include built-in GAP coverage. If the account is current and the deductible is paid, Smartway Auto Inc. will waive any remaining balance after the insurance company or LDW company pays the claim.
What are the terms regarding maintenance and repairs?
The customer is responsible for keeping the leased vehicle in good working order. All maintenance and repairs are at the customer's cost unless a warranty or service contract is applicable, as Smartway Auto Inc. is not a dealer and does not repair vehicles.
What are the charges for wear and tear at lease end?
The lease allows for normal wear and tear, but any damages in excess of $500 may be charged to the customer at lease turn-in. If the customer chooses the buyout option at lease end, these excess charges will not apply.
What are the specific locations where this program is available?
The program is available at multiple Champion Automotive Group locations serving the Metro Detroit area, including Champion Hargreaves Chevrolet in Royal Oak, Champion Cueter Chrysler in Ypsilanti/Ann Arbor, and Champion Chrysler in Lansing, among others.
What credit reporting benefits are included?
Smartway Auto Inc. offers monthly credit reporting to Trans Union as part of their finance program to help customers rebuild their credit history.
What are the options for customers who cannot afford collision coverage?
Customers have the option to choose the Loss Damage Waiver Plan as a cheaper alternative to their insurance companies' Collision Coverage. This waiver only covers the vehicle in the event of a Total Loss after the deductible is paid.
What do reviewers say about the customer service?
Reviewers consistently praise the staff for being friendly, knowledgeable, and helpful throughout the entire purchasing process. Many customers describe the experience as smooth, easy, and hassle-free, with staff making the process feel professional and accommodating.
How recent are the reviews and what is the rating split?
There are 11 reviews on Trustburn with an average rating of 3.9 out of 5 stars. The reviews range from 3 to 5 stars, with the most recent review dated October 17, 2023.
What makes this program different from competitors according to its own words?
The website states that Smartway Auto Inc. looks for ways to approve customers for the program rather than turning them down, emphasizing a belief in second chances for those with less than perfect credit.
AI-generated from reviews on this page. Verify anything important with the company directly.
The customer service at Smartway auto inc was exceptional. The staff was helpful and professional throughout the entire process. I would highly recommend them to anyone in need of a car.
I had a great experience purchasing a car from Smartway auto inc. The staff was friendly and knowledgeable. They helped me find the perfect vehicle and made the process smooth and easy. I would highly recommend them to others.
The car dealership provided excellent service. The staff was friendly and helpful throughout the entire process. I would definitely recommend them to others looking to purchase a vehicle.
I'm extremely satisfied with the service I received from Smartway auto inc. The staff was professional, friendly, and helped me find the perfect car for my needs. I would highly recommend them to anyone in the market for a new vehicle.
I recently purchased a vehicle from this dealership. The entire process was easy and hassle-free. The staff was friendly and professional. I would definitely recommend them to others in need of a car.
👍 I recently bought a car from Smartway auto inc and I'm very happy with my purchase. The salesperson was very helpful and patient with me. They had a wide selection of vehicles to choose from. I would definitely recommend them to others.
I had a great experience with Smartway auto inc. The staff was friendly and knowledgeable. They helped me find the perfect car that fit my needs and budget. I would highly recommend them to anyone in the market for a new vehicle.
👏 The customer service at Smartway auto inc was outstanding. The staff was helpful and knowledgeable. They made the car buying experience smooth and easy. I would definitely recommend them to others.
I want to express my gratitude to the Smartway auto inc team for their exceptional service. The staff was friendly and knowledgeable, and made the entire process smooth. I would highly recommend them to anyone looking for a new car.
🚗 I recently purchased a car from Smartway auto inc and I'm extremely satisfied with my experience. The staff was friendly, helpful, and made the entire process easy. I would definitely recommend them to others in need of a vehicle.
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- Website
- smartwayautoinc.com
- Address
- 6510 highway 71 south
- Categories
- Financial services