Based on 1 review
Smarter Air & Electrical is a licensed air conditioning and home comfort specialist serving Brisbane, Gold Coast, and Sunshine Coast. They offer ducted and split air conditioning installation, repairs, maintenance, indoor air quality solutions, and smart home security cameras. The business operates from offices in Loganholme and Little Mountain and provides free in-home consultations for accurate quotes.
The company offers a 10-year workmanship guarantee and aims for 100% customer satisfaction. They emphasize being prompt, on-time, and respectful of the home during installation. Their Comfort Promise focuses on keeping homes comfortable year-round with tailored solutions for families.
The business operates two offices: one at Unit 48/17 Cairns St, Loganholme, QLD 4129, and another at Unit 1/16 Sydal St, Little Mountain, QLD 4551. They service areas including Brisbane South, Logan, Redlands, Gold Coast, Ipswich, and the Sunshine Coast.
To get started, customers can book a free in-home consultation via the website's web chat to arrange an obligation-free visit. Alternatively, they can request a quote by contacting the business directly through their phone or email channels.
The business offers financing through Humm90, providing up to 36 months of interest-free payments for approved applicants with a minimum finance amount of $1,300. A monthly account fee of $9.95 applies upon account opening, and fees, T&Cs, and charges are subject to change.
Smarter Air & Electrical specializes in ducted air conditioning systems that provide whole-home climate control, as well as split systems for individual room comfort. They also install indoor air quality devices like dehumidifiers, air purifiers, ionisers, and UV sterilisation to improve home health.
The team includes founders Phill and Davis, who bring 22 years of combined experience in the Brisbane air conditioning market. They describe themselves as methodical tech pros and sales specialists dedicated to finding inventive solutions for customers.
A common theme in customer reviews is that the service can feel rushed and lack sufficient communication, leading to a perception of lower professionalism compared to the price paid. One Trustburn review from July 2024 specifically noted frustration with communication and technician preparation.
The business holds several licenses including Electrical Contractor 89006, ARCtick AU48610, QBCC 15135153, and Security 15135153. They also mention a 10-year workmanship guarantee and 100% customer satisfaction goal on their materials.
They provide security cameras and smart lighting systems as part of their smart home solutions. These services are designed to give customers peace of mind and complete control over their home environment.
Smarter Air & Electrical advises servicing air conditioners at least every 12 months to maintain efficiency. They also note that building a cover over the outdoor unit is not recommended as it can reduce system performance.
The business states they can provide an indicative price over the phone if floor plans are available, but the best method for an accurate quotation is an in-home consultation.
The company operates on a Mon-Fri schedule from 8 am to 4 pm, with Saturday and Sunday closed. They emphasize that they will be prompt and on-time for appointments.
You can reach Smarter Air & Electrical by phone at 1300476421.
The official website of Smarter Air & Electrical is smarterair.com.au.
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I had a frustrating experience with this service. Communication was lacking, and the technicians seemed rushed and unprepared for the job. I expected more professionalism, especially considering the price. 😔 Overall, not the level of quality I anticipated.
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Smarter Air & Electrical makes your home more comfortable with solar power & ducted air conditioner installation, repairs & maintenance from Brisbane to the Gold Coast.